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Business Profile

Storage Units

Extra Space Management, Inc.

Headquarters

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Extra Space Management, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Extra Space Management, Inc. has 532 locations, listed below.

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    Customer Review Ratings

    3.43

    Average of 262 Customer Reviews

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    Review Details

    • Frances Z

      Date: 06/12/2023

      Very good service. Rented my second space and very close to my first space. Very convenient

    • Cherryl F

      Date: 06/11/2023

      The person that went over my needs for storage was very helpful and thorough explaining everything I believe I need to know to complete the transaction. Excellent professional and customer service skills. Lynette took the time with me and patience with my questions and concerns.

    • Dana F

      Date: 06/09/2023

      Great service from Brandon! Really appreciate him finding us a more convenient unit on ground floor. Place is clean, safe and well maintained.

    • Kathleen O

      Date: 06/08/2023

      Kirkwood, Missouri USA, LIFE STORAGE, Very clean, Mark was very professional.

    • Eyvonne B

      Date: 06/08/2023

      My very small storage unit started out at $40 month in two years the rates have increased to now $90 a month. No where in the contract says that they would increase their fees due to availability or need. Is what I was told after they had raised the fees without any notification.. im going yo contact corporate and obtain legal counsel at this point

    • Shawn P

      Date: 06/07/2023

      I have to say it's the cleanest stoage I've ever seen. The gentleman up front for Frenzy easy to talk to and very very kind and professional. I would recommend Life Storage to all my friends and family. Thank you so much for having a wonderful crew and easy access.

    • Michael C

      Date: 06/06/2023

      I closed my account 8 days after paying a month ahead. I called to ask for a prorated refund only to be told that they do not give prorated refunds

    • Elisabeth C

      Date: 06/05/2023

      I just rented a unit at the brand new facility in Tonawanda, NY - both the management and the facility are fabulous - the facility is secure, clean, well-lit, climate controlled, drive-up and easily accessable and perfect for my needs - the management is great to work with and helped me select the perfect size unit - everything was explained in detail with no pressure - I would highly recommend this facility for any storage needs.

    • Stephen H

      Date: 06/04/2023

      Clean and good prices. The staff was fantastic, friendly, helpful and up front. I recommend using this storage facility.

    • Jennifer S

      Date: 06/03/2023

      Robert T***** was very professional and took care of us immediately. The storage unit is clean and easy to enter and exit.

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