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Business Profile

Financial Services

Progressive Leasing, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Financial Services.

Reviews

This profile includes reviews for Progressive Leasing, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Progressive Leasing, LLC has 3 locations, listed below.

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    Customer Review Ratings

    1.2/5 stars

    Average of 90 Customer Reviews

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    Review Details

    • Review fromShasta C

      Date: 05/20/2025

      1 star
      Boost Mobile used Progressive Leasing for my phone. I was told upfront I would only be paying the $8/month for the next three years to pay off a phone. That I wouldn't pay interest. The first amount due to me was $137 and it said I would pay a total of $2k for it. They mislead everything. They don't even have the item listed in the lease agreement. It is terrible business practice.
    • Review fromAmy S

      Date: 05/15/2025

      1 star
      Ive used progressive leasing before and was "approved" for 2300 for another purchase. I get down to the store, make my deposit and get a waiting on delivery message and cant continue. They need to verify my identity. Get all the documents sent In and it took them TWO months to tell me I was declined because they could not verify who I was after sending my bank statements, license etc over. What a scammy company. I am telling everyone I know not to use them
    • Review fromDoor to Door Sales Rep or Marketing P

      Date: 05/09/2025

      1 star
      WARNING: I had no idea who this company was at 9:20 AM this morning, but after a sales *** knocked on my door SIX times and each time hit the door with about five knocks per round while my dogs barked nonstop and woke up my sick parents, I had to find out who they were and why they thought it was okay to harass the neighborhood like this.After doing some digging, I found out this company isnt even registered with the BBB and already has 350 complaints on file. No surprise there the way their door-to-door ***s behave shows a complete lack of respect or common sense.
    • Review fromCorrie M

      Date: 04/26/2025

      1 star
      ******** customer service to loyal customers. Nothing but foreigners answer the calls. I cant stand. Sent documents more than once. I dont think they know how to read
    • Review fromSonia B

      Date: 04/12/2025

      1 star
      I have used Progressive Leasing for a few years now and have never had a problem with them until now. I did a lease agreement on March 1st. However, changed my mind and cancelled it the same day. I submitted the cancellation from the store to Progressive. I followed up with them approximately a week and a half later to see the status and was told I needed to give it 7 - 10 business days. I followed up again and was referred to another department and to give it 5 days. I followed up a week and a half later and this time requested to speak with a supervisor, the person said they could help, giving this the benefit of the doubt went through the entire thing again and this time was told that it normally takes 4 weeks for them to process it. Already annoyed I called again on the 4th now a month later and again asked to speak with a supervisor and was told they could help, advised that this has been a month now and I'm still getting the run around. She advised that she is submitting it to the investigations department and they would be able to get to the bottom of this. It is now the 12th and I'm still waiting. Needless to say they have lost my business. I live on Social Security and live from check to check I cannot afford to just leave the initial down payment go down the drain. I am now submitting a complaint to the Better Business Bureau this is absolutely ridiculous and people shouldn't be treated like this. No one wants to take responsibility or go above and beyond or follow through to make sure the customer is being taken care off and keep a long time customer. Very unfortunate.
    • Review fromZach G

      Date: 02/19/2025

      1 star
      I used to be one of the number one customers with **********************. These use to have US based customer service but now it is over seas. That is where the problems started. The customer service was bad and only got worse. They won't let me speak to a supervisor and an agent committed fraud so now I get to have my lawyers get involved. I used Prog leasing at least 10 to 15 times over the course of 10 years or so but I guess with there new business practices customer service and illegal transactions do not matter to them.
    • Review fromKENA C

      Date: 01/09/2025

      1 star
      I don't recommend using Progressive leasing because they are robbing you. I bought three items from ***** and it was $150. I was charged $63.13 on the day of purchase. I returned an item that wasn't used which was $119. The remaining items are worth $31, which they say I still owe them for. So now I'm paying $94.13 for two items worth $31. I will never use them again.
    • Review fromJonathon P

      Date: 11/27/2024

      1 star
      Predatory is the only word to describe this company. I agreed to a 6-month lease agreement for a total of $188.95 loan. I've already made $216.07 in payments and now my account is showing that my agreement is extended to 12 months without my knowledge but the same payment amounts claiming i still owe them $317.06 or I can buy it out right now for $221.94 making my payoff amount more than double the original loan. NEVER DO BUSINESS WITH THESE FRAUDS.
    • Review fromCarrie A

      Date: 11/23/2024

      1 star
      This is the worst customer service I ever had. I was approved two times.. then I went to buy something it went pending .. then they wanted me to send thru email my Dl, SS , bank statements etc and they said this is for a security! How is that secure when I am sending stuff via email.. no one would get me a manager
    • Review fromAngelica M

      Date: 11/21/2024

      1 star
      Fix the **** app. You've made it so much easier to just call in everytime I need something and I genuinely despise that. I truly hate that I can't stay logged in. I truly hate I'm constantly forced into a loop of needing a log in code only to be kicked back to the home screen when I return, so I have to start the whole process over again. Your app is trash and the same exact reason I stopped using mint mobile. I seriously cannot express how much it bugs me. I'm sure my friends and family are honestly tired of hearing about it too. But companies that do this are insane. I just want to make a payment and you torture me for it.

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