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Business Profile

Online Retailer

Stealth Ops 99

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 30 total complaints in the last 3 years.
  • 8 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/11/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    11 May 2024 StealthOps LLC. tried to charge my credit card $98.00 without my knowledge or consent. Fortunately, my credit card company declined the charge. I tried to contact the company by phone and email with no success.

  • Initial Complaint

    Date:02/14/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    February 14 2024
    $98.00
    Stealthopps99 llc attempted to charge my credit card without my knowledge or permission

  • Initial Complaint

    Date:02/06/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On Jan 23rd,2024 I ordered online a free tactical bag from Stealth Ops 99 and only to pay a shipping fee of $14.95 which was charged to my debit card. On Feb 6 I was notified by my Bank for confirming a charged of $98.00 from the same company. I did not authorize or receive and email and unbeknown to me the company appears to have enrolled me in some type of subscription like other complaints here. The day I ordered the bag I did receive an email that thanked me for my order but it never indicated anything of accepting or not accepting a future subscription. I have yet received the bag. They are conducting business in an unfair and deceptive manner. Stay away from this.

  • Initial Complaint

    Date:12/27/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On Dec. 12, 2023 I ordered online a free tactical bag from Stealth Ops 99 and only to pay a shipping fee of $14.95 which was charged to my debit card. On Dec. 27 I noticed a charged of $98.00 from the same company. I immediately called the company and I was informed that I was sent an email giving me 7 days to accept or not accept to join a monthly subscription that would give tips of survival in the amount of $98.00 per month. I did not come across the email and unbeknown to me the company enrolled me in the subscription. The day I ordered the bag I did receive an email that thanked me for my order but it never indicated anything of accepting or not accepting a future subscription. I informed the customer service employee, Tammy, that I had not seen an additional email. She said she was a supervisor and that she would refund half of the subscription cost of $49.00. I stated that not only that I wasn't aware or made aware of this subscription, I did not use it. I informed her that this was an improper procedure of doing business and I would be contacting the Better Business Bureau (BBB). They are conducting business in an unfair and deceptive manner. I said I want to cancel the order and she stated that I could not as the bag was already sent.
    Later on Dec. 12th I received an email from the company indicating that I my order had been cancelled after being told I couldn't cancel; but they kept my $14.95 shipping fee and haven't received the half refund of $49.00 as promised. It is questionable if this is even a real company, their website shows a house as the business location.
    I want to receive the Shipping Fee of $14.95 and the Subscription Fee of $98.00. The company lives up to their name of "Stealth" as that is how they do business in a sneaky and quietly way.

  • Initial Complaint

    Date:12/22/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received three separate fraudulent charges from Stealthops99 LLC.
    The first was on November 8, 2023 for $14.95.
    The second was on November 22, 2023 for $98.00
    The third was on December 21, 2023 for $98.00.

    The business is fraudulent. They advertise on X (formerly Twitter) as WeLovePrepping.com.
    They ask you to put in your information for a free drone and a free tactical backpack. You only have to pay for shipping, according to their advertisement.

    I never received either product but was charged for the amounts listed above.

    It is a scam. The "business" is located in a vacant single-family home in Utah.

    This is fraud.

  • Initial Complaint

    Date:12/17/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On November 30th, 2023 I ordered a free backpack online under the following add.

    Dear Patriot,

    For a limited time only, my friends are offering a FREE Survival Go Bag to the first 100 people! ??

    The highest customer demanding GO Bag in which we’ve added-

    A padded sleeve for your laptop
    Increased eyewear storage
    Added a hidden CCW pocket.
    Find out what customers say about the GO Bag??




    A versatile backpack that will make your adventure journey memorable.

    ??Click here now to get yours now!

    Enjoy.

    All that was required was to pay the shipping. I never received the backpack. On Dec 16th, 2023 my bank account was charged $98 dollars from Stealthops.com without permission. That transaction was stopped by my bank as fraudulent.

  • Initial Complaint

    Date:11/20/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Same story as several others below. I signed up for a free tactical backpack and paid $14.95 in shipping. The backpack was supposed to process and ship in about a week. Several weeks went by to no avail. Ironically I also never received any kind of email confirmaing my order, luckily I screen shot it the order number. The day I emailed them to ask about my order they hit my credit for $98. Still no emails/phone calls about anything they were charging me for. In the interim I filed a fraudulent charge with my bank, somehow StealthOps has it together enough to trick the banks. My bank agrees with SO and they are not protecting my money. Since all of that, I received a random email from StealthOps stating simply that my order was cancelled. I responded and ask them when I could expect a refund, zero response.

  • Initial Complaint

    Date:11/04/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I saw this add for a tactical backpack for 14.95 through this company so I paid for it. I have still have not received my backpack and I was charged $98 today. I did not authorize this and now I want a refund of my 14.95.

  • Initial Complaint

    Date:11/01/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid $14.95 for a free backpack, which never came. Later I was charged $98 randomly.

  • Initial Complaint

    Date:10/24/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a backpack back on May 3rd and money was taken from my account on May 5th. I have called several times and not received any correspondence from them. When i call them they give me the run around.

Stealth Ops 99 is NOT a BBB Accredited Business.

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