Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Pest Control Services

Ridd Pest Control

Headquarters

Reviews

This profile includes reviews for Ridd Pest Control's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Ridd Pest Control has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1.27/5 stars

    Average of 60 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromTyler F

      Date: 07/17/2025

      1 star
      This is the second time in as many weeks Ive had a RIDD solicitor come to my house after 8:30PM and wake up my infant. I understand hustling to increase revenue but this is ridiculous. I will be calling the company tomorrow directly to complaint and hope the BBB will reconsider their rating. Terrible business practice.
    • Review fromDakota B

      Date: 07/02/2025

      1 star
      I signed up for RIDD Pest Control after a door-to-door sales *** ***eatedly assured me that flea treatment was included in their standard service. I specifically asked multiple times about fleas, and he was confident that it was covered. Based on that promise, I signed the contract.After the first service, we still had a flea issue. When I called for a re-service, I was then told that flea treatment is actually not included and would cost an additional $30/month. That was never disclosed during the sales pitch. When I tried to cancel due to this mis***resentation, they told me I would have to pay a $249 early cancellation fee even though the service I was promised was never delivered.Worse, they refused to cancel my account unless I paid the fee upfront, and threatened to continue billing me monthly in the meantime, adding interest and fees if I didnt pay. I had to force them to update my card to one that couldnt be charged just to stop any unjust fraud. Their practices are deceptive, coercive, and not consumer-friendly. Ive already submitted a formal cancellation and revoked authorization for any further payments. Ill be escalating this to the NC Attorney General and the *** if they continue billing or send this to collections.I strongly advise others to get everything in writing and be extremely wary of verbal promises made by RIDD Pest Control ***resentatives. Their internal handling of disputes is completely unreasonable.
    • Review fromChristopher K

      Date: 06/24/2025

      1 star
      ******** company with terrible door to door sales procees. This company needs to be investigated.
    • Review fromDennis O

      Date: 05/19/2025

      1 star
      All of the complaints about this company are from clients who got ripped off, can't end their contract and/or they were unhappy with the service. My complaint is about how this company treats their interns. This company is a scam for these young people signing up to intern and learn. They are promised not only a stipend but also a place to live. But what they don't advertise is that they take $800 a month off their sales for rent and charge them $100 per company shirt, requiring them to purchase 3 shirts which also comes out of their sales. But if they don't sell enough, they owe the company money. To add to this already ridiculous scam, the company culture is a racist, homophobic, religious entity. When you bring this up to the ***, you get threatened with lawsuits. Someone needs to stop this slave-labor organization who exploits young college students. It is hostile and unsafe for young people.
    • Review fromTim S

      Date: 04/25/2025

      1 star
      *****************! When I signed up with RIDD my wife and I were told it was a 12 month contract. Now at the end of the 12 months ,I wanted to cancel, because the service hasnt been good at all. No change in the ant problem we've had . Now theyre saying it was an 18 month contract! They sent the agreement video...which the only voice on it is an AI generated voice...and my contract that I signed...the only page stating the amount of time has NOT been signed...it says 18 months...wheres the one I signed? That said 12 months!? Swapped it out ? Do NOT sign with these people ! All the hooplah they tell you about the monthly service and all the different types they provide is BS!You dont get it! I work from home and watch the guy! They dont perform all they say they will.! Then when you want to cancel, they change the contract so you cant without paying $250 cancellation fee. See the photo...NO Signature!! Its a new document they edited to show 18 months...the agent I spoke with , says its signed...where?!! That page is NOT signed!
    • Review fromKATHERINE C

      Date: 01/07/2025

      1 star
      Complete rip off. If I could leave 0 stars I would, but only for the pricing. Literally just shy of $90 per month and a $240 cancelation fee if you stop before the year. Then when you call to cancel they won't refund the latest charge of $90 saying that "it's already been charged for the month" despite the fact that they ONLY come once a quarter! I had no problem with the technicians or the actual bug control, but their fees are WAY out of line for the frequency. I had just moved here in July and a nice fellow stopped by. The bugs and mosquitos were out of control. I feel now, that I was roped into it so I am writing this review so others don't experience what I did and what I am reading others did. I should have done my research and read the reviews before signing up. I will now support local small business and get the same thing at a fraction of the cost. It should be illegal to charge a customer for cancelling. What a fool I was. BBB, you should somehow step up and confront this company. They are by no means a "better business".
    • Review fromBrice T

      Date: 12/04/2024

      1 star
      Signed up from a door-to-door ******** in July. With 2 small children I wanted to entrust the bug control to someone else and they seemed capable. First visit went well and the tech talked me into also treating the yard for moles. 2 months later a tech texted to say they were coming by my house for the mole treatment. I explained I wasnt able to be home on such short notice. Went to cancel today as *** now paid $700+ and only had the bug treatment once that originally meant to sign up for. In order to cancel I was charged an additional $199. (1) service for bugs, (2) services for possible moles in the yard = $900. My fault for not doing a better job checking into the company and signing on my doorstep. ****** learned
    • Review fromRod A

      Date: 10/28/2024

      1 star
      Poor service. Paid for bi monthly, come out about every three months. Will not refund money.
    • Review fromJANE S

      Date: 10/26/2024

      1 star
      We also have ****, unfortuneatly my husband signed the contract, I was unaware, I called to cancel and they said sorry and was going to charge me $$$ to get out of it., so I stuck with them and they do not show up monthly, my lawn looks awful.
    • Review fromPrincess F

      Date: 10/24/2024

      1 star
      Zero stars! I.paid for service but they charge every month and they're supposed to come out every other month or every month if you need them . ****, they charged my account every month but they only came out once but still wanted to charge me money. I spoke to the account representative three times and he still promised they would come out and he said I couldn't cancel my contract unless I paid a fee I asked him to cancel the contract and send me an invoice for the ****** cancelation fee which I would pay if only ***** per month. I regret not ooking at the reviews first before agreeing to the poor looking guy who knocked on my door to offer me the contract. I know he was only working because it was a job for an innocent young adult on the 4th of July. I want to cancel and pay the cancelation fee but the Ridd representative will not hear it and they tslk out of both sides of their mouth and now I don't believe anything they say. Sad to say now that because of Ridd I don't even trust the innocent Girls/Boy Scouts or any door to door salesperson. **** has to do better but thank God for the click to cancel law that's coming up. It's one thing to pay for a service as promised but it's not right that the vendor do not service the account as promised and then expect payment. No way **** and I pray every dissatisfied customer get RID of their contracts with you. I did notify my bank and canceled my credit card so they can't try to charge me for services they did not provide. I might have been borned at night but not last night. Bye Ridd and stop it! Right is right and wrong is wrong! Please do better Ridd!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.