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Business Profile

Information Technology Services

HelpCloud, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Information Technology Services.

Reviews

Customer Review Ratings

4.82/5 stars

Average of 125 Customer Reviews

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Review Details

  • Review fromNorma D

    Date: 08/06/2022

    4 stars

    Norma D

    Date: 08/06/2022

    I am basically satisfied. At first I had difficulty logging into my Yahoo account.

    HelpCloud, LLC

    Date: 08/15/2022

    I am glad to hear that you are able to access your email. We guarantee all of our work 100%. Please do reach out to us any time. We're here for your tech support needs 24/7.
  • Review fromMary Ellen B

    Date: 07/20/2022

    5 stars

    Mary Ellen B

    Date: 07/20/2022

    This company is the best. I know nothing about computers other than typing. They got me up and running in no time at all and now I can print out what I actually typed. One phone call and it was pleasant, they were thorough and efficient.

    HelpCloud, LLC

    Date: 07/25/2022

    Thank you for providing valuable feedback! I am happy to read that you are pleased with our work, please call or connect with us anytime We're here for you 24/7.
  • Review fromPeter F

    Date: 07/08/2022

    5 stars

    Peter F

    Date: 07/08/2022

    I Cloud is a Life Saver in the midst of a storm created by a messed up computer. ******* took control of my computer that had many operating problems and worked through making necessary corrections. She then explained what had been corrected, reiterated counsel on what to do, AND NOT DO! to prevent future problems in terms that I could understand. We then discussed adding my wife to the account to resolved her issues. I STRONGLY RECOMMEND I CLOUD TO MAKE A MASSIVE FRUSTRATION GO AWAY AND REMAIN CONNECTED FOR ANY FUTURE PROBLEMS!

    HelpCloud, LLC

    Date: 07/11/2022

    I am happy we were able to resolve your tech issues! ******* is one of our very best technicians, we are grateful to have her as a part of our team. I will make sure that she gets recognized during our company meeting this Friday. Please contact us anytime 24/7 for any type of tech issue.
  • Review fromkay h

    Date: 07/07/2022

    5 stars

    kay h

    Date: 07/07/2022

    agents very easy to talk too. I am a senior with very little knowledge of all this new technology. Every one that I talked with was very patient with me, that meant a great deal to me. Thank you

    HelpCloud, LLC

    Date: 07/11/2022

    Thank you for your great review! Our knowledgeable staff takes pride in resolving technical difficulties in a professional and patient matter. Please reach out to us any time for any tech support issue, I'm confident that our staff will provide excellent service in the future.
  • Review fromBrenda S

    Date: 07/07/2022

    5 stars

    Brenda S

    Date: 07/07/2022

    Everyone I talked to were pleasant, professional and very helpful, Great customer service that you don't get at a lot of places.

    HelpCloud, LLC

    Date: 07/11/2022

    Thank you for providing valuable feedback! I am happy to read that you are pleased with our customer service, please call or connect with us anytime We're here for you 24/7.

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