Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Information Technology Services

HelpCloud, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Information Technology Services.

Reviews

Customer Review Ratings

4.83/5 stars

Average of 130 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromKat T

    Date: 09/16/2022

    5 stars

    Kat T

    Date: 09/16/2022

    I learned a lot going through this process and appreciated being able to ask questions that helped me understand what we were doing. Excellent time spent with ***** who was always ready to explain things to me. Thank you for a very helpful experience. I really did learn a lot and was able to make some notes -- feeling good about the future...Appreciatively,*******************

    HelpCloud, LLC

    Date: 09/19/2022

    Im happy to hear that you had a helpful experience! Our knowledgeable technicians take pride in their work and ***** is one of our best technicians. Were grateful to have him as a part of our team and I will make sure he gets recognized during our company meeting this Friday. Please contact us anytime 24/7 for any type of tech issue. Thank you again for your positive feedback.

    HelpCloud, LLC

    Date: 09/19/2022

    Im happy to hear that you had a helpful experience! Our knowledgeable technicians take pride in their work and ***** is one of our best technicians. Were grateful to have him as a part of our team and I will make sure he gets recognized during our company meeting this Friday. Please contact us anytime 24/7 for any type of tech issue. Thank you again for your positive feedback.
  • Review fromThelma W

    Date: 09/09/2022

    5 stars

    Thelma W

    Date: 09/09/2022

    I was pleases with the service. They were able to get me back on line.

    HelpCloud, LLC

    Date: 09/12/2022

    Thank you for providing valuable feedback! I am happy to read that you are pleased with our work, please call or connect with us anytime We're here for you 24/7.
  • Review fromMike G

    Date: 09/08/2022

    4 stars

    Mike G

    Date: 09/08/2022

    I was surprised how professional everyone was. Will be using them again

    HelpCloud, LLC

    Date: 09/12/2022

    Thanks for your positive feedback! I am happy to hear that you are pleased with our work. We hope that you call any time you have any tech issues at home and I expect that our staff will be just as professional and helpful.
  • Review fromKatherine M

    Date: 09/07/2022

    5 stars

    Katherine M

    Date: 09/07/2022

    I was very pleased with service I got .both of the thec was very respectful and helpful.

    HelpCloud, LLC

    Date: 09/12/2022

    We're always so happy to hear the positive experiences of our customers! I'll be sure that this review gets shared with the team during our company lunch on Friday. Please do call in at any time for any type of tech issue.
  • Review fromHal M.

    Date: 09/01/2022

    5 stars

    Hal M.

    Date: 09/01/2022

    Fabulous job. I especially want to thank ******* who was so helpful in explaining things. She was very professional and friendly! I used to be in charge of customer service for ** ****** so I like to recognize exception service. I hope you recognize ******* for a job well done. Possibly a raise and a trip to Bora Bora, lol?*********************

    HelpCloud, LLC

    Date: 09/07/2022

    I am happy we were able to resolve your tech issues! ******* is one of our very best technicians, we are grateful to have her as a part of our team. I will make sure that she gets recognized during our company meeting this Friday. Please contact us anytime 24/7 for any type of tech issue.
  • Review fromArthur B

    Date: 08/27/2022

    5 stars

    Arthur B

    Date: 08/27/2022

    I was very pleased with the service I got , the tech was very helpful too

    HelpCloud, LLC

    Date: 09/06/2022

    I'm happy to read that you are pleased with our work! We hope that you call any time you have any tech issues at home, we're here for you 24/7. Thanks again for the positive review.
  • Review fromAmy E

    Date: 08/18/2022

    5 stars

    Amy E

    Date: 08/18/2022

    I have been pleased with the service and happy it is US based.

    HelpCloud, LLC

    Date: 08/19/2022

    Thank you for providing valuable feedback! I am happy to read that you are pleased with our work, please call or connect with us anytime We're here for you 24/7.
  • Review fromJoseph S

    Date: 08/17/2022

    5 stars

    Joseph S

    Date: 08/17/2022

    The attitude of the phone workers is outstanding. Hopefully I will be able to navigate the updated system. If not, I will reach out.

    HelpCloud, LLC

    Date: 08/18/2022

    We're always so happy to hear the positive experiences of our customers! I'll be sure that this review gets shared with the team during our company lunch on Friday. Please do call in at any time for any type of tech issue.
  • Review fromWalter S

    Date: 08/15/2022

    5 stars

    Walter S

    Date: 08/15/2022

    This is a great source for your computer security. I was locked out of my Yahoo Email and they cleaned up the Malware found on my computer. Everything is *************. My Yahoo Email account has been restored.

    HelpCloud, LLC

    Date: 08/17/2022

    I am happy to hear that we were able to meet your expectations and resolve your tech issues. We value your positive feedback as well as guarantee all of our work 100%. Please contact us any time that you need tech support in the future.
  • Review fromNorma D

    Date: 08/06/2022

    4 stars

    Norma D

    Date: 08/06/2022

    I am basically satisfied. At first I had difficulty logging into my Yahoo account.

    HelpCloud, LLC

    Date: 08/15/2022

    I am glad to hear that you are able to access your email. We guarantee all of our work 100%. Please do reach out to us any time. We're here for your tech support needs 24/7.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.