Reviews

Review Details

• Review fromBob R

  Date: 10/12/2023

  1 star
  Tricked my 96-year-old mother with dementia, into giving financial info over phone, she received a unit and had no idea what it was, does not remember ordering the thing, started to show a $39 charge out of her checking account every month, called company and was told by them that her doctor referred her to them and supplied them with her bank info, after blasting these racketeers over the phone they stated that she gave them the bank info over the phone, total c*** company preying on the elderly.

• Review fromDenise K

  Date: 10/10/2023

  1 star
  This is such a scam! They took money from our bank account, I had it reversed and now they are mailing past due bills to the house! My husband has dementia and was taken advantage of!

• Review fromLoretta D

  Date: 10/03/2023

  1 star
  They did the same thing to my mom. Cant something be done? The scammed my dementia mother.

• Review fromBeth K

  Date: 09/27/2023

  1 star
  I think they take advantage of elderly people who can not think straight and they use trick question to get them to respond. They will scam and trick them into ordering things they do not need.

• Review fromMary G

  Date: 09/05/2023

  1 star
  Same complaint as everyone else here. Stay Safe Alert just scammed my 98 year old, blind mother with dementia. I noticed the money coming out of her checking account. Called ******************** (never heard of them before) asked them how they got her phone number they said they didn't call her. They said she signed up on her own and she gave them her checking account number, she is house bound so I don't know how she would get the information to make the call. I said that is impossible! She is blind and has dementia. She is incapable of making calls, cannot see to dial a phone cannot read anything.They said they will refund July and August but we need to return the device. I don't know if I can find the device never saw it. Based on other complaints I asked about the $75.00 cancel fee and they told me they don't do that and I shouldn't be questioning the $75.00 cancel fee based on multiple complaints I am seeing. We will see if they refund her account and if they charge a $75.00 cancel fee.There is no contract so how can they get away with this!!Really know way to stop this scam, my mother can answer the phone but cannot call out. Shame on them. They told me its illegal for them to ask health questions so they had no idea of her health conditions but..... its legal to take advantage of seniors over the phone?? How are they still in business and not shut down or in jail.

• Review fromBoyd H

  Date: 06/29/2023

  1 star
  They scammed my mother out of $75 for equipment that she does not need. Stay safe alert charged her $50 for the equipment that they sent, and returned it to her, but there was a $75 cancellation fee. This is a total scam. I don't know how they got her bank account number because she does not have access to that... I am her payee. This business needs a review on their unethical business practices. ********* company.

• Review fromScott S

  Date: 06/28/2023

  1 star
  Same exact issue as everyone else, unit was sent to my 85 yr old Mother and she had no idea what is was and said she did not request it. Further investigation revealed two month's worth of charges to her credit card. I called the company and they said she requested unit, when I asked for proof of the confirmation, like the recording of the call, he stated that person who handles that had passed away and he wouldn't be able to provide that information.My question is, with all of these reviews, how are they still operating and not in jail?

• Review fromLynda H

  Date: 06/22/2023

  1 star
  Unethical sales practices. They scammed my mother who already had a free alert button and monitor service. Witness heard her tell them she didn't need it. Must have called back and caught her on a confused day. Don't know how they got her back account info.

• Review fromHeather M

  Date: 06/07/2023

  1 star
  FRAUD FRAUD AND SCAM. THEY TOOK MONEY FROM MY CHECKING ACCOUNT, HUNDREDS OF DOLLARS AND WE SENT THE DEVICE BACK BUT THEY ARE STILL HARRASSING ** FOR MORE MONEY. I DONT KNOW HOW TO MAKE THEM STOP.

• Review fromCaroline L

  Date: 05/12/2023

  1 star
  Fraud. Stay away. Unauthorized contact and charges praying on elderly