We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Network Security

SecurityMetrics, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.31

Average of 36 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Jeff M

    Date: 08/07/2024

    ***** was amazing. She helped me navigate the foreign concepts of the plans and details.Thank you!

  • David S

    Date: 07/31/2024

    This company is nothing but a scam. They try to trick you into paying them to become PCI compliant. Don't give this company your money. It's shocking that they are accredited by BBB.

  • Brandy H

    Date: 06/16/2024

    Threatens businesses if they don't use their service that use quickbooks/intuit. I'm dumping quickbooks due to this. **** is awful and I have the evidence.

  • Patrick A

    Date: 02/06/2024

    Very aggressive email sales outreach. Also, they misrepresent themselves saying a 'response is required' as if they work directly for Intuit. This is not accurate. Emails are non-stop.

  • Rob D

    Date: 01/24/2024

    Calls and emails constantly claiming to be contacting me on behalf of intuit and that I'm required to sign up with them for pci compliance. When I inquired with intuit, intuit says it is not a requirement for my business and if that changes intuit will contact me directly. I've relayed this to security metrics to have it ignored and continued attempts at sale.

  • Bruce N

    Date: 07/25/2023

    I went to their website based on a recommendation from my merchant services provider. I put in my contact information and the site said there would be an email sent to confirm. It never came.I contacted sales and asked them to call me. They never called.I called them, was put on hold for 20 minutes then asked to leave a message.Not sure if this is a scam or not, but its not customer friendly

SecurityMetrics, Inc. is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.