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Network Security

SecurityMetrics, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.31

Average of 36 Customer Reviews

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Review Details

  • Erik E

    Date: 04/27/2025

    ***** ***** was very helpful and patient. She explained everything very clearly and was a pleasure to work with!

  • Patty B

    Date: 04/18/2025

    Very helpful and very efficient.Thank you for your help, *****!

  • Evelyn B

    Date: 04/09/2025

    I wanted to share that the process was both quick and efficient. ****** was a pleasure to work withprofessional, courteous, and helpful throughout.Thank you for the excellent service.

  • Cheryl S

    Date: 04/03/2025

    What a relief! ***** is a great account manager. She cleared all confusion and was able to walk me through getting compliant quickly.

  • Seyid A

    Date: 04/01/2025

    Subject: Five Star Review and Commendation for ******************* by Ms. ****** ****** SecurityMetrics Date: Tuesday, April 1, 2025 Dear SecurityMetrics Team,I would like to take a moment to bring to your attention the exceptional service provided by your ******************* Representative, ********************* ****** demonstrated remarkable expertise and professionalism in assisting me with PCI compliance as a QuickBooks Online customer. Her in-depth knowledge and exceptional customer relations skills made the process straightforward and highly productive.Additionally, Ms. ****** displayed notable resourcefulness, patience, humility, and profound respect in all our interactions. In my 25 years of experience as a QuickBooks customer, she stands out as one of the finest ******************* Representatives I have ever worked with.SecurityMetrics should be immensely proud to have such a dedicated and skilled professional on its team. If we had the good fortune to have Ms. ****** as a member of our staff, I would not hesitate to reward her outstanding performance with an immediate raise.Thank you again, Ms. ******* for your extraordinary assistance.--Best ********************************* Team Member American Mega Laundromat Conveniently located across from **************** Metro ******************************************************** *****************Owned | ********************** the DC Metro Area for 28 ***************************** for ************************ Clients Free ***************** | Drop-Off Location Available

  • Kevin M

    Date: 04/01/2025

    I received extraordinary, kind and professional advice from ******, who served me this morning. She walked me through what *** is all about and whether my business needs it. She was super friendly, and very knowledgeable and was able to give me the information I needed. I teach customer service workshops around the world, and wrote a book Customers Only Want Two Things: She won my loyalty and I would not hesitate to recommend SecurityMetrics to anyone.

  • Stacy P

    Date: 02/06/2025

    Excellent. Super friendly and knowledgeable. PCI compliance is so not fun. ***** made it quick and painless.

  • Brenda S

    Date: 12/19/2024

    ***** ***** was extremely helpful in getting the business moving forward becoming PCI Complaint. She was friendly and knowledgeable.

  • Opie H

    Date: 12/19/2024

    ***** made this process much more pleasant than we imagined it would be. They assisted my company with our PCI compliance process and I am grateful that they were the person I spoke with. Great attitude for someone in **************** Their ability to be patient and understanding is unmatched. Thank you *****!

  • Greg C

    Date: 12/10/2024

    I had the pleasure of chatting with ***** ***** from SecurityMetrics today, after several frustrating (and long) phone interactions with ************* and GlobalPayments. ***** was not only incredibly helpful, sympathetic, and knowledgeable, but she was also cheerful and funny! My business situation had extenuating circumstances that made my case a bit more complicated, and she handled them all with professionalism and expediency. If I could hire her away, I'd do it in a heartbeat. She made the process simple and understandable, and I'm extra grateful. BIG thanks to *****, she's a fantastic reflection on the company!

SecurityMetrics, Inc. is BBB Accredited.

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