Reviews

Review Details

• Review fromChristi B

  Date: 07/16/2025

  1 star
  forged signature of contract and didn't do the service they said they would. Called to cancel the service and they sent a tech anyway was there 10 minutes and left and charged us anyway, Called to ask about the signature on the contract not being our and was told they didn't deal with that to take it up with our bank. then charged our card $365.00 for early cancellation of the contract that was forged.

• Review fromALFREDO S

  Date: 07/10/2025

  1 star
  Do not sing a contract withs company they are a thieves and crooks the way they do business i spoke with account manager**** and never get solution he not care about the customers , they come and do partially outside to do the inside work you need the request that was the answer , last time they call me to let me know the come early I call back and told the lady to call me because no one was on the house we be there after 3 pm not body call me and they say the come and do the outside and the front ( without my permission) not inside and back and left , now my contract is over and they renewed with not ask me charge 3 months to cancel . The manger ******** I spoke not willing to do anything the respond is charge my credit card on file $ ****** . They call me to offer free termite inspection maybe they think I am ****** to get that lied and get charge for that, They come to your door to offer service does not believe what the promise they train to lied and get you . Not deserve even a one star not waste your money

• Review fromKevin G

  Date: 05/29/2025

  1 star
  This company is made up of nothing but crooks, thieves, and con artists!!! I called them on March 26th at 10:56AM (duration of call was (16min 17sec) explaining to them that I wanted to cancel my service. There were many reasons why I wanted to cancel the service with them including poor service to double charging me. I had this call with their customer service manager "******". Finally, when I realized I was getting nowhere I just chocked up the $146.12 as a wash and said whatever and ************* May 29th at 11:08AM I called again to ask why they charged my account another $146.12 when I told them on the last call in March that I wanted to cancel the service. ****** (account manager) says to me that when we hung up from the call that we had in March he assumed that I wanted to continue the service because I never verified with him that I still wanted the service terminated. I don't believe I would need to say it twice but with this company I guess I should have stated it over and over. ****** also stated that he didn't want to refund the $146.12 because I never verified this with him. I asked if I could speak to somebody above him so I could get this resolved and he stated that there was nobody above him I could talk to other than the CEO and the *** which they don't take calls. After this I told him that I would be filing a complaint with the better business bureau and if I could have his last name or extension which he said I couldn't have either. Afterwards I asked for a copy of the recording so I could share with my attorney because we would get this resolved in court and he then stated "seriously, over $146.12"? I explained to him yes because if he is trying to steal money from me than I'm sure he is doing it to many others. (After reading other reviews I was correct about them stealing money from others) He then came back on the phone and said he would refund the $146.12 and that he felt threatened by me because I asked for his last name and extension.

• Review fromBob M

  Date: 03/03/2025

  1 star
  They lie, they cheat, all amid a complete fraud!!! We contracted with them in late 2024. We have a mice problem. They came out and put these little sticky mice traps all over our house. Thinking this would solve the problem who are you kidding? All of us living here saw mice run AROUND the boxes not into them where they get stuck. The little boxes did catch 5 during three months while my snap traps caught 21 plus in the same time frame. We quit .counting. We also put out a number of mice poisoning containers and we have found many dead mice sense. Our problem is wrapping up. Here was what they did. I called ****** who is a manager there and complained. He exploded telling me that if I had not left food out for the mice they would never had come. We told them we were done with them and never come again. Big mistake!!! He went ballistic. They sent another guy out to our house to service it under there 12 month $129 per mo. Contract. We intercepted him and sent him away. Called ****** again. Told him do not send out anyone, anymore to our house. 2 days later we get phone call from someone who said I just finished servicing your house. Well be asking collecting our next $129. We know no one came. I was there the entire day and no one came.. Then *** tried sending a payment through, fortunately we terminated the payment method. Wow, an onslaught of daily calls, texts and emails trying to get another payment. This has not stopped at all. I warn Everyone who believes that this is a legit company to think again. The BBB rates them F! Just read the BBB stories. To sum it up we have paid $129 for three month. There traps have caught 5 mice. $387 divided by 5 = $77.40 per mouse. Are you kidding me. All they want is more $ for doing almost nothing. I take that back they were here for about 30 minutes and put there box traps out. WHAT A MONUMENTAL SCAM!!!!

• Review fromDarin J

  Date: 01/31/2025

  1 star
  Total hit and run operation whose whole objective is to stick you with contracted services that were not explained by the salesman. The one time I did know that they came was a 10 minute buzz around our house - I didnt even know they had left. Cant believe they are allowed to continue this practice, especially considering the overwhelmingly negative reviews - all of which I agree with wholeheartedly.

• Review fromKeith B

  Date: 12/09/2024

  1 star
  This company is a group of thieves. AVOID BRD Pest Solutions! They won't guarantee the service is actually completed. They claim they spray then bill you. the day they serviced my property last, the techs notes claimed he cleared wasp nests and treated the *****. That afternoon when i got home there was a large active wasp nest in my entryway. Clearly the tech lied and hadn't serviced as noted. **************** *** said he will let their tech know to do better next time. That response is absolutely unacceptable. He also said this happens way more than it should and laughed about it.BRD is terrible. Again, AVOID using them for your past control service.

• Review fromBrad S

  Date: 11/18/2024

  1 star
  This company after numerous emails to ****** subscription refuses to cancel my subscription. Made a call as they requested and the account manger refused to cancel the subscription unless I received one more service. Received an unrequested service. I have not paid for that service and continue to seek cancel the cancellation of the subscription. I would not recommend doing business with this company.

• Review fromBrad B

  Date: 08/30/2024

  1 star
  Same story as everyone else. This company is nothing but a big SCAM!! Signed tablet giving permission to do 1 service for $150 which was to spray outside. They billed me another $150, 2 weeks later. For same service, saying I signed up for bi-weekly service for a yr. So they are going to spray my exterior for bugs 24 times in one yr for $150 per visit. Here's the best part. The 2nd service they billed me for and said that they did. They never came and did anything. I have a ring door bell camera that's very sensitive to any movement. There was never anyone at my house spraying but I was definitely charged. This is a scam and they are ripping people off.

• Review fromMichelle W

  Date: 08/22/2024

  1 star
  WOW - I gave him my contact information as I wanted to think about it and he could contact me later. They came and serviced my property and are now billing me $50. Never signed up for anything. Getting phone calls and texts messages non stop. Really ridiculous. These people should be put out of business.

• Review fromJesse T

  Date: 07/10/2024

  1 star
  If there was a way to give negative stars I would. I was told that I could try them for a 1 time trial for $50 and if I didnt like their service I could just call in and cancel super easy. When I was told to sign to confirm my appointment turns out it was a one year contract and to get out of it was $380. Do not use these guys. I was told they are a local company in northern ****. Turns out closest office is 2 hours away with the rest of them in *****. This company is a scam.