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Business Profile

Custom Knives

Blade HQ, LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Blade HQ, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Blade HQ, LLC has 2 locations, listed below.

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    Customer Review Ratings

    4.48

    Average of 2,381 Customer Reviews

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    Review Details

    • Christopher G

      Date: 08/10/2023

      My issue was quickly resolved, and the representative was very helpful. That will keep me as a regular shopper.

    • Jonathan W

      Date: 08/10/2023

      I sent an email and they responded very quickly doing what I requested

    • Tony A

      Date: 08/10/2023

      Blade HQ delivers ALL the time with extraordinary customer service (Thanks *****) great prices, incredible selection, quick delivery and NO hassles. If there was ever an issue, I would have total confidence that it would be handled immediately. If Blade HQ has it, I will always order from them.Blade HQ's website is fast, accurate and easy to navigate. The wish lists are very convenient for future purchases, or need its - want its - got to have its. I highly recommend Blade HQ for all of your knife and knife accessories purchases.

    • Rick O

      Date: 08/10/2023

      It was good of Blade HQ to send an email stating my card was declined as its a new one I received after my last one was breached but I called the credit card company and got it straightened out and placed a new order that went through with the purchase thanks for the heads up the only complaint I have is I had to check out as a guest and didnt receive any points if I didnt check out as a guest it would have used the breached card as Ive spent at least $2,000 dollars at Blade HQ you would think I would get the points no matter how I checked out

    • Donald D

      Date: 08/10/2023

      Representative was very polite and helpful took care of the problem I had quickly

    • Malachi M

      Date: 08/09/2023

      Extremely helpfully and quick to respond. I definitely recommend them!

    • Erik D

      Date: 08/09/2023

      Great knives, quick shipping. Had to do some returns very few times, customer support was fast, cordial, and effective. ****** took care of me again today to help give some retro points that weren't credited to my account- never had a single issue with them or their customer support. The way a business should be run! A++

    • Rick P

      Date: 08/09/2023

      Excellent service on request to return defective knife. Return authorization promptly received.

    • Tom Z

      Date: 08/09/2023

      I appreciate the really quick response to my email. Thank you

    • Mr. N

      Date: 08/09/2023

      Awesome customer service as usual from the ******************** team. One of these days I plan on making my way out there to visit them. Keep the Spyderco exclusives coming, I love the Mint/M4 with TiCN combo.

    Blade HQ, LLC is BBB Accredited.

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