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Business Profile

Custom Knives

Blade HQ, LLC

Reviews

This profile includes reviews for Blade HQ, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Blade HQ, LLC has 2 locations, listed below.

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    Customer Review Ratings

    4.48/5 stars

    Average of 2,378 Customer Reviews

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    Review Details

    • Review fromJoseph M

      Date: 07/19/2023

      5 stars
      Excellent, courteous, helpful, fast, answered my questions and assisted in every way that was it possible.
    • Review fromGary P

      Date: 07/19/2023

      5 stars
      They got back to me very quickly. And resolved my problem, nice company to deal with, you got my business for now on . Thank you and your support team, ****
    • Review fromKenneth R

      Date: 07/19/2023

      5 stars
      ****************** solved my issue quickly. Give her a raise.??
    • Review fromAndrew P

      Date: 07/19/2023

      5 stars
      Blade HQ is the best. They meet all my cutting and slicing needs.
    • Review fromTruman S

      Date: 07/19/2023

      5 stars
      Very prompt and professional assistance. I have bought multiple knives and custom knife parts, and have never had any trouble doing business with Blade HQ.
    • Review fromTimon W

      Date: 07/19/2023

      5 stars
      ************** was a great help to me and was timely in her ability to help me solve my issues.
    • Review fromAnies H

      Date: 07/19/2023

      5 stars
      I contacted BHQ about a perceived error and had 2 contacts with ******. Although I thought I was dead to rights, I was not and she was. I was not rude but very firm, thinking I was correct, and ****** was a pro the entire time, all the while pointing out techniques to avoid my mistake plus other tips to make my experiences even better. Awesome customer service!Spoke again with her another day and she helped me figure out my bonus points total and then assisted me in getting my birthday loaded to my profile, as I never caught that its a onetime deal and only upon first sign up.Thank you *******Not sure about your past reviews but in the few short months since Ive bought ~20 knives from BladeHQ, all arrived quicker than promised, in excellent condition and every piece performed as described. Everything has been an excellent experience and Im beyond pleased with Bade HQ.
    • Review fromWalt V

      Date: 07/19/2023

      5 stars
      Blade HQ has fair pricing and quick fulfillment of orders. Their CS people are knowledgeable and polite. I have about ten Spyderco knives bought from them, without a single problem.

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