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Business Profile

Online Retailer

Gear Launch, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

This profile includes reviews for Gear Launch, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Gear Launch, Inc. has 2 locations, listed below.

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    Customer Review Ratings

    1.65

    Average of 31 Customer Reviews

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    Review Details

    • Dwayne B

      Date: 01/03/2025

      Dwayne B

      Date: 01/03/2025

      Love rhe shirts thank you so much happy new years to you guys amazing job

      Gear Launch, Inc.

      Date: 01/06/2025

      Hello ******,Thank you for your feedback! We're glad we could meet your expectations. Your trust means a lot to us, and we're happy to have earned it. If you ever have any doubts or need assistance in the future, we're here to help!Happy New Year to you ********,GearLaunch

    • Peter D

      Date: 01/02/2025

      Peter D

      Date: 01/02/2025

      Had an issue with colors on a sweatshirt that made it unreadable. They understood the situation and will send a replacement. No need to send the first one back. Not many companies do that. It is truly appreciated as this is for my 11 year old grandsons birthday. My thanks for making this right.

      Gear Launch, Inc.

      Date: 01/06/2025

      Hello *****,Thank you for sharing your experience with us! We sincerely apologize for the initial issue with your order, but we're glad we could resolve it to your satisfaction. Your understanding and patience mean a lot to us. We're always here to help, and we hope your grandson enjoys the shirt!Best,GearLaunch

    • John J A

      Date: 01/01/2025

      When I ordered my apparel I made a mistake in the size that I ordered. I notified the company of my mistake and they were kind and sympathetic and offered to rectify the situation. They sent me a link for the size correction and it was a simple procedure to do. They were very understanding which made for a pleasant experience. I would recommend them to anyone who wants a good buying experience.
      John J. Alfano

    • Linda R

      Date: 12/24/2024

      Linda R

      Date: 12/24/2024

      I got the wrong size and reached out for exchange instructions. Reply was quick. Instructions were easy and I will have this special shirt in no time. A great experience and I would recommend this company to anyone. Plus they have some awesome car
      t-shirts.

      Gear Launch, Inc.

      Date: 01/03/2025

      Hello *****,We appreciate your feedback and are sorry for the error with your order. We're happy to hear that our team was able to quickly make things right and that you were pleased with the outcome. Thank you for your understanding, and we look forward to serving you again in the future!Best,GearLaunch

    • John L

      Date: 12/19/2024

      John L

      Date: 12/19/2024

      Had a problem with tracking number, but the help desk reached out to confirm my order would get to me.

      Gear Launch, Inc.

      Date: 12/20/2024

      Hello ****,Were thrilled to hear our support team was able to resolve the issue and ensure your order arrived as expected. Thank you for taking the time to share your experienceyour feedback means a lot to us!Best,GearLaunch

    • Michael Q

      Date: 11/03/2024

      Michael Q

      Date: 11/03/2024

      I was contacted via a post using my friend's name on his FB page selling these T-shirts. I thought I was helping support my friend. So I ordered one, note: I have not received it. Then I see a FB comment on my own FB page from someone with the same name as me, selling these exact same T-shirts, but now emblazoned with MY NAME!! The post on my FB page contacted the names of many of my friends. Fortunately, one of them contacted me. Realizing I had been fooled by misrepresentation and trickery, I contacted the company via email to cancel my order and I am currently awaiting a response. I don't know how exactly this company operates, but there is clearly fraudulent practices going on.

      Gear Launch, Inc.

      Date: 11/28/2024

      Hello *******,Thank you for contacting us. Please note that GearLaunch licenses a software platform that third parties can use to set up their own online stores and does not own or operate those online stores, does not do any advertising or marketing for those online stores, does not create or own any of the images used on those online stores, nor does it print or ship items purchased from those online stores.Regarding the ******** post, feel free to report that post and profile to ******** support directly.After checking your order information, we see that you havent contacted us regarding the cancellation of your order. Please contact us at **************************** with your order details. Well be happy to assist ********,GearLaunch

    • Angele D

      Date: 10/25/2024

      Angele D

      Date: 10/25/2024

      The scammers are getting creative! I was tagged to a link to Gear Launch on my friend's ******** post. I thought she was selling gear to raise money for her horse show and part of the proceeds woul go to her, so I placed an order. After talking with her it turns out this link was posted by someone externally pretending to be her selling gear! I've reported it to Pay Pal and I am hoping I get my money back. Do not order anything off this website!

      Gear Launch, Inc.

      Date: 10/28/2024

      Hello ******,Thank you for reaching out.Please note that GearLaunch licenses a software platform that third parties can use to set up their own online stores and does not do any advertising or marketing for those online stores, nor does it print or ship items purchased from those online stores.If you would like to request a refund, please contact us at **************************** with your name and order information; well be glad to assist ********,GearLaunch

    • Jill B

      Date: 10/19/2024

      Jill B

      Date: 10/19/2024

      Selling my friend's artwork on shirts without her permission. We all reached out, she would work with them for percentages, but they are blocking all of us. So sad.

      Gear Launch, Inc.

      Date: 10/25/2024

      Hello ****,Thank you for your message.Please note that GearLaunch licenses a software platform that third parties can use to set up their own online stores and does not do any advertising or marketing for those online stores, nor does it print or ship items purchased from those online ********* GearLaunch, we take these claims very seriously. This type of claims should be sent to ***************************** and they need to include the information outlined here: ****************************************** you have already sent us an email, we can assure you that appropriate action has been **********,GearLaunch

    • Reynold B

      Date: 10/16/2024

      Reynold B

      Date: 10/16/2024

      Total Ripoff. Ordered a shirt that has not arrived. There was some intermediary called Dreamvalleeas. My emails to them bounced. I will do everything in my power to prevent other suckers from buying from them.

      Gear Launch, Inc.

      Date: 10/25/2024

      Hello *******,Thank you for contacting us. We understand how concerning this experience has been for ****** a reminder, we print all items to order and keep you updated with tracking details as soon as theyre available. We received your inquiry on October 16, and one of our **************** agents responded later that day with your tracking information. According to the latest tracking update, your order was delivered on October 22.If theres anything more we can assist you with, please feel free to reach ********,GearLaunch

    • Shenelle N

      Date: 10/12/2024

      Shenelle N

      Date: 10/12/2024

      I ordered a shirt for my daughter who is visually impaired and mentally delayed. I had second thoughts, but she rarely asks for anything so I proceeded with the link she sent me. I placed an order through Paypal thinking at least this way it would be secured. The next day I received a notification from my banking institute that I had been charged TWICE from this organization and somehow, the second charged was more! I immediately reached out to the seller who refused to cancel the second charge because it was a special order- that I never made! I then reached out to PayPal to dispute the second charge only. After stringing me along for over a month, they denied my case because I received the shirt that again- I NEVER ORDERED! I was willing to return it- unworn and unopened, but not until a decision was made. I was ripped off for $61.67 with no means of support from either Gearlaunch or PayPal. Extremely disappointed and frustrated. There was no attempt to find a resolution from either party.

      Gear Launch, Inc.

      Date: 10/25/2024

      Hello ********,Thank you for reaching out, and were very sorry to hear about the frustration this experience has caused.After carefully reviewing your order, we see that two items were purchased: one Unisex Long Sleeve Classic Tee in size Small, Irish Green, and one in size Small, Ash. The second item was added to your cart with a discount, which may have caused some confusion, as both items were processed in a single order and reflected in your confirmation email.Since both items were fulfilled as ordered, were unable to refund the second item at this time. However, we do apologize sincerely for any misunderstanding and inconvenience this has caused. We appreciate your patience and understanding.If theres anything more we can clarify, please let us knowwere here to *********,GearLaunch

    Gear Launch, Inc. is NOT a BBB Accredited Business.

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