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Customer Review Ratings
Average of 26 Customer Reviews
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Review fromLing T
Date: 06/30/2025
5 starsWe are new to vegetable farming and have been actively gathering sample seeds for evaluation. I came across this business online while searching for specialty seeds, and it has been a great experience since then.Of course, as beginners, I made some mistakes with my orders. However, ********************************* Seed Company provided outstanding customer service that made the entire process much easier. Their team was prompt, helpful, and incredibly easy to work ******* for seed quality, so far, everything weve ordered from them is growing beautifully. We are expanding our cattle and chicken operation to include vegetables, and for us, two key factors in choosing who we do business with are excellent customer service and high product quality. Both have been consistently demonstrated by ********************************* Seed Company.We truly appreciate the excellent work, prompt assistance, and smooth communication. Thank you!Review fromDylan L
Date: 06/25/2025
5 starsVery helpful spot on with descriptions on the site and the staff handled my issue that was 100% my fault elegantly and professionally. I will continue to show with them happily. Great people to deal with!Review fromTonya H
Date: 05/12/2025
1 starTonya H
Date: 05/12/2025
I ordered online threw ******* and ordered ***** worth of corn it came from True leaf Market in **** ... They **** . They said they couldn't find my order and I sent them proof . They said ******* would reach out . That was 5 days ago .. the corn they sent was old or something . We planted 279 corn kernels and we planted 2 times and 3 times only 60 have came up ..
True Leaf Market
Date: 05/14/2025
Looks like our customer service department has got you all fixed up. Please let us know if you have any other issues. We are very grateful for your business.Review fromBrandon M.
Date: 05/05/2025
5 starsBrandon M.
Date: 05/05/2025
Good seeds better service! The **** shipping can be a thing on its own but True Leaf is not to blame! Hopefully one day they use another shipping service.True Leaf Market
Date: 05/06/2025
Thank you so much! We are so grateful for your business.Review fromLarry S
Date: 05/03/2025
1 starLarry S
Date: 05/03/2025
Ordered 2 crowns of ********* rhubarb.Received 1 very good crown of ******** rhubarb and 4 pieces of roots.Not going to order from them again.True Leaf Market
Date: 05/06/2025
*****, so sorry that there was an issue with your order. I have asked our customer service team to reach out to you to make it right. We are at your service, and appreciate your business.Review fromJoseph G
Date: 04/01/2024
5 starsJoseph G
Date: 04/01/2024
Great company. I had an issue with an item and their response and resolution was perfect. They definitely stand behind their products and reputation.True Leaf Market
Date: 04/02/2024
We are so grateful for your business. Thank you.Review frommatthew c
Date: 02/15/2024
1 starmatthew c
Date: 02/15/2024
Do not pay for priority shipping with this company. I run a microgreens business and the last 3 orders that I have made with True Leaf Market I purchased priority shipping because I needed the seeds quickly. Each time they shipped them ground advantage and this caused me to lose sales account of not getting the seeds in time. Each time TRUE LEAF MARKET comes up with a new excuse why they didn't ship the order correctly. If you need something quickly do not order from this company. 3 strikes and your out.True Leaf Market
Date: 02/19/2024
**************, we want to apologize sincerely for these repeated problems. After thorough investigation, it has become clear that we had a glitch in our API with the ***** which was making it so our system was unable to utilize **** priority in some circumstances. Your review has helped us to identify and correct that problem. I will send you an email with further remediation we are taking on our end in your case. I hope you will forgive us the errors and find the remediation more than satisfactory.Review fromVirginia L
Date: 01/15/2024
5 starsVirginia L
Date: 01/15/2024
I received excellent, detailed and patient customer service assistance today from warehouse manager ****** today regarding my unsuccessful company site search for an organic wheatgrass sprouting seed item that I had previously found easily. She found the item quickly, provided the informational background I requested and placed the order for me. I was concerned that the company might be going international and she allayed my concerns, reasonably explaining the company rationale for the overseas customer service change. Thank you for restoring my confidence in True Leaf Market. ******** LofherTrue Leaf Market
Date: 01/15/2024
We are so grateful for your business. Thank you for your kind words.Review fromMichael S
Date: 11/14/2023
5 starsMichael S
Date: 11/14/2023
I had an issue with an item, and their support team was responsive and resolved it perfectly. I had been buying seed from them before and after this time. I have bought 20+ lbs of the seed and I'm very happy with it.True Leaf Market
Date: 11/15/2023
We are so grateful for your business. Thank you so much for your kind words.Review fromJames H
Date: 11/03/2023
5 starsJames H
Date: 11/03/2023
I have worked with True Leaf market for a couple of years. Their seeds are without a doubt the top notch product they need to be for my small side business. I grow microgreens for my friends and coworkers and their seeds are always great! Recently, I had a package that came from True Leaf that for some reason had all of the seed packages burst open - it is still a mystery how it happened. **************** at True Leaf was responsive and prompt to address my situation and had new seeds sent out within a couple of days. I was able to fulfill my orders and the seeds are just as high quality as they always are! I highly recommend this company!True Leaf Market
Date: 11/04/2023
Thank you so much for your kind words. We are so grateful for your business.
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