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True Leaf Market

Reviews

Customer Review Ratings

4.36/5 stars

Average of 26 Customer Reviews

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Review Details

  • Review fromangelica r

    Date: 10/13/2023

    5 stars

    angelica r

    Date: 10/13/2023

    I enjoy buying seeds from this company. I am sprouting a lot of seeds both hydroponically and with soil. I appreciate *****'s wisdom and ******'s care. They are a great company thanks.

    True Leaf Market

    Date: 10/16/2023

    We are so grateful for your business.
  • Review fromYVONNE S

    Date: 10/04/2023

    5 stars
    I just want to give praise to this company for terrific on-point customer service! I had an issue with receipt of my order, which I don't think was in any way the fault of ******** ******** but none the less, the representative, **************** was very responsive, and friendly, and she generously offered to replace my seed order that wasn't received by me, most likely the fault of **** or a mail thief! It was above and beyond. I have ordered items previously through True Leaf Market on-line catalog which is a part of the same company, and I had an excellent experience there as well. I highly recommend doing business with both ******** Seed Company, and True Leaf Market! *************************** ********** **
  • Review fromYasmin F

    Date: 09/18/2023

    5 stars

    Yasmin F

    Date: 09/18/2023

    I made the wrong purchase and I had already a pretty exhausting day. I expected this to be another hassle. Boy was I WRONG. As soon as ****** started chatting with me and I had explained the circumstances, my day turned for the better.I was fretting over shipping the wrong order back and having to work my way through transactions - no need for that! Turns out ****** was sweet enough to keep all Hassle aside. She gave me store credit for the Trays I bought mistakenly, helped me through the process of becoming a rewards customer and within 15 minutes had me sorted and beaming - I didn't even need to send the wrong order back!******, from the bottom of my heart, you were incredible today and gave me something to smile about on top of all of that. Thank you so very much and have an incredible day :)

    True Leaf Market

    Date: 09/19/2023

    Thank you for your kind words. We are so appreciative of your business!
  • Review fromAlinna S

    Date: 08/29/2023

    5 stars

    Alinna S

    Date: 08/29/2023

    I have been a longtime fan of Kitazawa seeds. I was a little uncertain about them being acquired by True Leaf but the quality of the product remains the same, plus the added benefit of great customer service from *****. She is knowledgeable and gracious about sharing what varieties would best benefit my climate zone, and I was very happy with the chocolate cherries, sun cherries and Kamo eggplant seeds I got this season. They have been sweet and prolific and thrived despite my murderous love of over and under watering. I'm not a big time grower, but I enjoy the seed starting process and True Leaf is one of the brands I trust to make sure I get the correct seeds and that have high germination rate and robust growth ability.

    True Leaf Market

    Date: 08/30/2023

    Thank you so much for your feedback. We are so grateful for your business.

    True Leaf Market

    Date: 08/30/2023

    Thank you so much for your feedback. We are so grateful for your business.
  • Review fromglenda l

    Date: 08/18/2023

    5 stars

    glenda l

    Date: 08/18/2023

    This is a great company with great products and great customer service. They stand behind everything they send out. They are responsive if you have any questions or an issue. If there is a problem they will make everything right and make you feel valued as a customer. I accidentally got the wrong product and customer service went above and beyond to make it right. I am a happy customer and will continue to buy all my grains and seeds from them. It is a great feeling to buy from somewhere with complete trust. Plus, I look forward to my deliveries. I have made many beautiful breads with the different grains from them that i have ground into flour and delicious meals that I have made using the grains whole.The heirloom black tomato seeds that I sent to my son't girlfriend grew into a prolific plant with **************** tomatoes. She was thrilled and I was the lucky recipient of some of her crop!

    True Leaf Market

    Date: 08/19/2023

    Thank you so much for your kind words. We are so grateful for your business.
  • Review fromMandy G

    Date: 08/18/2023

    5 stars

    Mandy G

    Date: 08/18/2023

    Excellent company! Fast shipping and quality seeds. Will definitely be using them in the future

    True Leaf Market

    Date: 08/18/2023

    Thank you so much. We are so grateful for your business.
  • Review fromTrisha M

    Date: 05/23/2023

    5 stars
    I run a small backyard nursery business, and have probably bought 30+ different types of seed varieties form True Leaf Market - the website was easy to navigate, shipping has been fast, and the seeds germinated very well and strong. I have no complaints at all. Great company - I plant mon them being my go-to for my seeds. Thanks so much!
  • Review fromAlexis B

    Date: 04/19/2023

    5 stars

    Alexis B

    Date: 04/19/2023

    I had an issue with a bag of seeds I purchased (I've only had an issue with this one bag out of many I bought). They responded to my emails very quickly and sent me replacement seeds. Great customer service and I'm very impressed.

    True Leaf Market

    Date: 04/21/2023

    Thank you for your kind words. We are so grateful for your business.
  • Review fromg. L.

    Date: 11/02/2022

    5 stars

    g. L.

    Date: 11/02/2022

    True Leaf Market has great customer service and the quality of their seeds are top notch! They take their business very seriously and in my situation they was a small issue when I contacted them they were very sincere and concerned to help me out, which they did. They 100% stand behind their products and are quick to fix things when they come up and follow-up, as well. I dealt primarily with *******, and clearly she should be the employee of the year!

    True Leaf Market

    Date: 11/03/2022

    ******, we are so grateful for your kind words and your business!
  • Review fromRoss O

    Date: 10/27/2022

    5 stars

    Ross O

    Date: 10/27/2022

    True Leaf has the highest quality microgreen seed on the market and a very impressive variety as well, and their customer service is top of the line. I called with a big request and ******** was super quick to help me out. I'm team True Leaf all the way!

    True Leaf Market

    Date: 10/28/2022

    Thank you so much for your kind words. We are very grateful for your business

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