Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

New Car Dealers

Ken Garff

Reviews

This profile includes reviews for Ken Garff's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Ken Garff has 81 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.38/5 stars

    Average of 1,893 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromChris M

      Date: 05/11/2023

      5 stars
      Excellent customer service start to finish. C**** ******** my service advisor is outstanding and extremely knowledgeable. Give me great advice. Also great personality and great customer service skills. pick up and drop off service was outstanding and on time. I completely trust these guys at Lexus Santa Barbara. Thanks for washing my car after service!!! ??
    • Review fromKen V

      Date: 05/10/2023

      5 stars
      I am on my third vehicle from DCH
      It has always been a good experience and recommend them to anyone. Good people and good service
    • Review fromEvelin S

      Date: 05/10/2023

      5 stars
      Donovan is the best 10/10 recommended. Very professional and friendly.
    • Review fromEdna T

      Date: 05/10/2023

      5 stars
      Very good service. C****** is great. Very friendly and gets things done. Will ask for her for my next service.
    • Review fromAnna M

      Date: 05/10/2023

      5 stars
      OZZY from Culver City Toyota was very knowledgeable about the issues with my car and made sure that I was made aware of the recommended work needed coinciding with the mileage of my Toyota RAV4. Went above and beyond explaining what work was done including issues found. Thank you **** for the Great and *****************************
    • Review fromSandra S

      Date: 05/10/2023

      5 stars
      I am always treated professionally and I really appreciate that Service is great and fast
    • Review fromBill C

      Date: 05/10/2023

      5 stars
      I had a very positive experience with their on-line site, then to their on-line rep, finally the sales manager and then finance. Very professional!!
    • Review fromSandra T

      Date: 05/10/2023

      5 stars
      Arrived closer to the end of the work day, and still got great service. Im a grateful regular for my car and work car.
    • Review fromBibiana M

      Date: 05/10/2023

      5 stars
      They provided the services I needy without being pushy about additional services. Super flexible and accommodating with drop off and pick up. Very communicative, courteous, and helpful.
    • Review fromCarla A

      Date: 05/10/2023

      5 stars
      ***************** ******* I love my new car This is the third family car we bought in Long Beach Honda

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.