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Business Profile

New Car Dealers

Ken Garff
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Ken Garff's headquarters and its corporate-owned locations. To view all corporate locations, see

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Ken Garff has 80 locations, listed below.

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    Customer Review Ratings

    4.38

    Average of 1,892 Customer Reviews

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    Review Details

    • Deb O

      Date: 04/26/2023

      Free service for new car went smoothly. However , I wanted to discuss selling my old Toyota. They were very rude and unhelpful. I would never do business with them.

    • Danico L

      Date: 04/26/2023

      *************************** was a great salesman, was just brutally honest and upfront throughout the whole process. They found a way to make a good deal and kept me updated on the car. I love my new Corolla Se Hybrid 2023 in underground color, did not regret my decision.

    • Peter Y

      Date: 04/26/2023

      I have never had a good experience with this service location. Even with appts expect long wait times for them to take your keys and car, and general disorganization. Oil change usually takes 4+ hours and staff seem disinterested in helping customers. We will likely go elsewhere in the future even though our service is free

    • Maria C

      Date: 04/26/2023

      They said it would take 2-2 1/2 hours, took four. Called me at the last hour to tell me my right front tire its not holding air and that they would need to keep the car overnight. I declined. They took so much longer than expected and couldnt even fix a simple air leak. Incompetent service.

    • Barney H

      Date: 04/26/2023

      Always great service. They never try to upsell you on things you dont need.

    • Ahmad Z

      Date: 04/26/2023

      I went there for services. Their advantage care price is a real money saver. Also the service I received has been perfect so far. Should put to ******, he literally makes a video clip showing all essential parts of the car from the shop and explains the current condition and whether I need to service them or not. This was a topper. I loved the visual aid.

    • Humberto M

      Date: 04/26/2023

      My experience with Culver City Honda was a horrible experience to say the least. I was in for services in my vehicle and not only did they not communicate when it was done they also left me passenger seat dirty with stains they didnt even bother to clean it up. I will not go back here ever nor will i recommend this dealership to anyone.

    • Daniel D

      Date: 04/26/2023

      Im writing this review as someone who regularly services his car at this dealership. This review covers my experience with the staff in the service department. I cant speak with regard to the sales department.For the past several years, Ive been bringing my car to this dealership to get it serviced.The staff are friendly and accommodating. Ive not had a single bad experience with them, rather theyve been all very helpful and attentive.I would highly recommend getting your vehicle serviced here.

    • Toshiko C

      Date: 04/26/2023

      This review is for the service department. Had my 2020 NV200 for a routine service. Got expert explanations, advice and recommendations from ***** and *****.

    • Jesus U

      Date: 04/25/2023

      Great customer service! Super reliable and friendly! Never have had any issues the last six years!

    Ken Garff is BBB Accredited.

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