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Business Profile

New Car Dealers

Ken Garff

Reviews

This profile includes reviews for Ken Garff's headquarters and its corporate-owned locations. To view all corporate locations, see

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Ken Garff has 81 locations, listed below.

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    Customer Review Ratings

    4.38/5 stars

    Average of 1,893 Customer Reviews

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    Review Details

    • Review fromMariana M

      Date: 08/21/2023

      5 stars
      Service was amazing and the staff were super friendly and helpful.
    • Review fromClay R

      Date: 08/21/2023

      5 stars
      They kept me notified about when my car should be ready, and were very professional and courteous to me and my wife.
    • Review fromKaren G

      Date: 08/21/2023

      5 stars
      Good experience bringing my truck in for routine service. Thanks *****************.
    • Review fromMargaret K

      Date: 08/20/2023

      5 stars
      These people are so nice and always take great care of me. 10 out of 10!
    • Review fromsean f

      Date: 08/20/2023

      5 stars
      Great communication and helpfulness. Everyone very helpful and knowledgeable. Thanks.
    • Review fromSol R

      Date: 08/20/2023

      5 stars
      the wait time was reasonable, under 2 hours on a Saturday!
    • Review fromMorgan J

      Date: 08/20/2023

      3 stars
      Im not confident theyre doing their job. Less than a week after they checked my tires and said the pressure was normal the low pressure light came on. A bit concerned, I checked the spare, and it was totally flat.
    • Review fromIda W

      Date: 08/20/2023

      5 stars
      Great experience with *********** ******* ********************************* is super terrific, professional,patient, friendly and personable. His knowledge and expertise gave me confidence and assurance I was getting a reliable vehicle. **, the manager was also very helpful and made me 'feel at home'. *********** ****** is fortunate to have both these gentlemen on the staff.Have already told my family and friends about them and my overall experience. Thank you!
    • Review fromOlivia S

      Date: 08/20/2023

      5 stars
      ***************** ********** is the best of the best! **** was the kind gentleman who helped me and he was awesome! He was so kind, efficient, and very helpful. I had a full service done and was in and out in less than an hour. Everyone at ***************** of ********** is very kind, helpful and VERY organized. The facility is also immaculate. It is very clean and comfortable to sit in if you have to wait. Overall, an eleven out of ten service thanks to **** at ***************** of **********.
    • Review fromEric P

      Date: 08/20/2023

      5 stars
      Great experience purchasing our second Lexus. People here go above and beyond.

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