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Business Profile

Interlock Devices

A1 Interlock, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Interlock Devices.

Reviews

Customer Review Ratings

2.18

Average of 38 Customer Reviews

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Review Details

  • Joel C.

    Date: 08/08/2022

    Joel C.

    Date: 08/08/2022

    A1 interlock is the worst company to deal with. They repeatedly charged me fees for a payment they said was not processing, bank never showed them trying to pull the payment and I KNOW I had the money to pay them. You can't ever get anyone on the phone and when I did they were always very rude and dismissive of issues. My guess is it has to be a family owned company, owned by a mean family, because I can't see anyone or any business allowing their staff to treat clients this way. Very unprofessional and demeaning to the clients keeping their lights on. I almost didn't leave a review but when I came and saw everyone with a similar experience to me, THIS COMPANY MUST BE STOPPED

    A1 Interlock, LLC

    Date: 01/23/2023

    Thank you for your feedback! We apologize that you feel this way about your experience thus far. We would be happy to discuss this further. Please give us a call. Thank you.

  • Shelly

    Date: 07/28/2022

    Shelly

    Date: 07/28/2022

    I have this device installed on my vehicle in March of 2022 I'm still unable to drive because I can't get my license back until September so I haven't drove the car they said I got locked out but cuz I missed an appointment so I had to pay them to give me a lockout code which did not work so I called the next day to get another lockout code and that one did not work and they charged me then I have to get a remote download and that cost me $110 bucks then to top it all off they charged me $155 for two codes or for two lockout violations on top of the 50 and 110 I already paid do not go to this company they are the worst I have ever dealt with they take money out of your account without letting you know beforehand that they're going to do so and the customer service is outrageous I'm on disability work a part-time job and they have just sucked the money out of my account I don't know how I'm going to pay my rent this month

    A1 Interlock, LLC

    Date: 01/23/2023

    Thank you for your feedback! We apologize that you feel this way about your experience thus far. We would be happy to discuss this further. Please give us a call. Thank you.

  • Christy K

    Date: 07/18/2022

    Christy K

    Date: 07/18/2022

    This is the worst company ever. They get you roped in with a low installation fee and then when you have it removed it was almost ******* in fees. When i tried to to call them they would not even let me speak. I was cut off by the representative and he was extremely rude and very disrespectful. They refuse to send me a copy of the contract which was for 6 months and they stated it was 12. I most definitely would not use this company ever!

    A1 Interlock, LLC

    Date: 01/23/2023

    Thank you for your feedback! We apologize that you feel this way about your experience thus far. We would be happy to discuss this further. Please give us a call. Thank you.

  • Marsha C.

    Date: 07/07/2022

    Marsha C.

    Date: 07/07/2022

    This is absolutely the worse company I have felt with in my 69 years! They dont answer the phone and they hang up on you.They can vet charge you and their devises are terrible!!Dont EVER use them. They are bad terrible people!!!

    A1 Interlock, LLC

    Date: 01/23/2023

    Thank you for your feedback! We apologize that you feel this way about your experience thus far. We would be happy to discuss this further. Please give us a call. Thank you.

  • Melanie B

    Date: 06/14/2022

    Melanie B

    Date: 06/14/2022

    Worst customer service ever! Each person you talk to has a different story. They withdrew random amounts of money (outside of my monthly contract fee) from my account without contacting me about it first. They cost me 2 mortgage payments because of it. They won't refund any of my money. Claimed I damaged a cord which I do not even see how that is possible when I only was able to drive my car for 4 months out of the whole time I had the interlock because of device issues and had to get my car towed to their shop at one point. They would not provide me with proof of the damaged cord. They charged me for my final month of service twice. Would not refund any of the money I disputed and only offered to refund the smallest amount they withdrew if I wrote a good review on the spot. DO NOT USE THIS COMPANY!

    A1 Interlock, LLC

    Date: 01/23/2023

    Thank you for your feedback! We apologize that you feel this way about your experience thus far. We would be happy to discuss this further. Please give us a call. Thank you.

  • Trevor P

    Date: 05/26/2022

    Trevor P

    Date: 05/26/2022

    Worst company ever. Scammed me out of a bunch of money. Set up an appointment and they lock my truck the day before. They say I damage devices when I didnt. And they take payments of cash but didnt process them.

    A1 Interlock, LLC

    Date: 01/23/2023

    Thank you for your feedback! We apologize that you feel this way about your experience thus far. We would be happy to discuss this further. Please give us a call. Thank you.

  • Tess P

    Date: 05/18/2022

    Tess P

    Date: 05/18/2022

    Take pictures of the equipment when it's installed and before you give it back to them. They tried saying my husband broke the equipment but didn't say what was wrong with it. They told us it would be $1,800 to fix but they would waive that cost if he left a 4 star ****** review. They didn't give him his car back until they verified he left the ****** review and told him he would be able to access the receipt stating we wouldn't have to pay the $1,800 to fix a piece of equipment that wasn't even scratched. When he went to view that receipt five minutes later he no longer had access to the app. This is the icing on the cake of multiple "service fees" of $175+ when the car would randomly lock up because of the interlock they installed, whoever installed it damaged the computer system in our car and A1 said too bad they don't fix that. I could go on and on but this company is extremely predatory and I wouldn't be surprised if they were participating in unlawful practices.

    A1 Interlock, LLC

    Date: 01/23/2023

    Thank you for your feedback! We apologize that you feel this way about your experience thus far. We would be happy to discuss this further. Please give us a call. Thank you.

  • Greg U

    Date: 05/13/2022

    Greg U

    Date: 05/13/2022

    I have never seen more dishonest company. Follow my report on bbb.org They are also known as Skyfine ***. Do not sign any contract. They *** show you the contract till after you sign up. They use a third party installer that says they cant give you a copy and to call skyfine. By then its too late and the misery begins. Stay away and follow my report hear.

    A1 Interlock, LLC

    Date: 01/23/2023

    Thank you for your feedback! We apologize that you feel this way about your experience thus far. We would be happy to discuss this further. Please give us a call. Thank you.

A1 Interlock, LLC is NOT a BBB Accredited Business.

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