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Business Profile

Property Management

Bridge Property Management, L.C.

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Bridge Property Management, L.C.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Bridge Property Management, L.C. has 65 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 38 Customer Reviews

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    Review Details

    • Review fromNaomi M

      Date: 07/03/2025

      1 star
      Scam!!!!! Apt 922 hidden creek in ********** $500 added to my account after rent was due will go to court if the matter is not resolved.I been here over a year! Never had I had any complaint of smoking! Been here a year if I smoked you would have been getting complaints a year ago! I work for the pharmaceutical company I cant smoke! You sent out a notice of a unit walk through I gladly opened the door I was cooking breakfast she never even step foot in my apartment her mind was made up when the notice was sent! There was no evidence that smoke came from my house when you never even step foot in my apartment her mind was made up when the notice was sent! I do not smoke! I work for the pharmacy we get random drug tested! I even offered to buy a test an take it in the office to prove I do not smoke she said no! to ***** $500 to my account after rent is due an expect me to come up with that she never even set foot in my house you cannot stand at the door an say it was my unit because Im not a smoker! Ive had issues with her since I moved in this is railroading and discrimination ! I even asked the manger to do a walk though herself and she refused! That paper said a walk though not stand at the door then went in the office a the manager was so rude a nasty to me. manager says is well you file a lot of complaints! I said oh this is why yall are railroading me! I have not filed a complaint since the upstairs neighbors moved! I NEVER been late in my rent in the year Ive been here! If this matter is not resolved I will seek legal counsel! The manager also said she will it accept my rent after she put the $500 fee in my account in 07/2 expecting me to have $500 a day before rent is ridiculous never been late not once she did this yesterday 7/2 late fees need to be removed an I should be allowed to pay my normal rent because I do not smoke!
    • Review fromClimmie H

      Date: 06/07/2025

      1 star
      My sons and I have been living here since 2018ish with no problem. Then 1 year ago new management stepped in and all h*** broke loose. I feel they only cater to, not afro-americans. First had problems with renewing my lease. Red flag there. They kept sending an old file and wonder why my lease would not update. It took them three months to fix it. And the person at the office told us to keep paying the amount I has agreed to for my lease renewal. I have text messages and and screen copies. Now everytime my son went to pay rent, he was approached about a difference while they were fixing their issues, tried to charge us month to month rent. I have text message on t h at as well. They kept telling us to send copy of the text and emails that they sent. Now, today, mind you, rent is due on or before the 5th of the month. That is according to the least agreement. They are saying now that my least states the first. WRONG! And while trying to fix their issues, they told new tenants that ****** can have our unit. I have never been treated so poorly in my life. I am soon going in for surgery and I have back issues. They need to be stopped. They are too expensive for the quality of their units
    • Review fromAngelina S

      Date: 03/02/2025

      1 star
      Do not ever rent from this property management company. I broke my lease and gave them the forwarding address of where to send me the accounting. They did not send the final accounting. Instead they sent me to collections without ever trying to actually collect the debt. They are an absolutely horriblecompany full of incompetent people. Do not ever rent a property that they manage.
    • Review fromDevan F.

      Date: 02/26/2025

      1 star
      never ever ever ever ever rent from this company, especially this complex. Worst living situation I have EVER had to endure. Not only are the prices OUTRAGEOS for the quality you receive (which is zero), but the company does not care for its residents in the slightest. I lived in two separate units in this complex during the 2 years I was there. The first unit was ***** INFESTED despite us keeping it very clean. We were scared to even come downstairs at night because there would be roaches on the walls. We did multiple pest sprays and a deep treatment on the apartment and nothing worked. The office allowed us to break that lease and transfer to a "renovated" apartment in another building. Bad Choice. We should have gotten out while we could. The "new" apartment was not renovated at all, was more expensive, still had roaches, and had a plethora of maintenance issues that had not been addressed. Getting maintenance done on your apartment is near impossible here, unless you harass the office and annoy them enough to do something about it. Then once they do decide to come help, they do a **** poor job to fix your problem. The final straw for us was when our AC unit went out in the middle of the Arizona summer, and the office left us for over a week without air conditioning with the exception of a one room window unit that did practically nothing. We could not even stay in the apartment safely, and were given no alternative living situation but were simply told "scheduling an A/C repair takes time". We later learned that there were other tenants who endured similar treatment, including a tenant that was moved into the SAME 1st apartment we lived in with the ***** infestation. Did they gut the apartment and fix the bug problem? no! they moved her in immediately after we moved out and neglected to tell her about the issues with it. Absolutely disgusting slum lord behavior by this complex, and they should be shut down.
    • Review fromGabriette O.

      Date: 12/06/2024

      1 star
      I am inquiring as to whether it is legal for the apartment **mplex/mgmt ** to charge a ***** monthly fee for Fetch the package delivery service that has never beenused,nor will I ever.I lived in another property that was a sister property to *******(*********** and paid that *** there for approximately 5 years. Can they legally charge for a service that was not wanted/needed/never used? Thank you.
    • Review fromBrooke C

      Date: 11/29/2024

      1 star
      Condemn Crystal Creek Apartments; they have a public health issue.I have asthma and have had the worst time dealing with the Crystal Creek Apartments in ******* under Bridge Property Management for the past 2 years. From flooding, mold, leaks, lack of communication, and illegal entry while I was in a towel because management gave a key to a window company without a 48-hour notice?The apartment lease states that tenants should promptly notify them in writing about any signs of water leaks, infiltration, or mold. They will respond in accordance with state law & the lease contract to repair or remedy the situation if necessary. Management did nothing for months. When I submitted my 30-day notice, management sent professionals to "assess" the problem; they all told you the same thing, including apartment maintenance, before the assessments. They stated that unit 2018 had leaks, mold & other structural issues. This meant I would have to move out for repairs because new windows needed installing along with other reinforcing work they recommended to prevent further leaks.Are other units experiencing the same issues? And why would you threaten me with legal action and a NDA? Fire everyone involved.See Bridge Property Management ****** Reviews for pictures under anonymous kitty.
    • Review fromJody G

      Date: 09/05/2024

      1 star
      I rented from accent on rainbow from April of 2023 until may of 2024. From the beginning there were many problems with the unit. The floors were filthy. There were roaches everywhere, sink was leaking getting water everywhere, the air conditioner was not working for two weeks. I brought up all of these complaints to the management team and they said that it needed to be written on the portal. I have videos and pictures of the roaches. They tried to gaslight me and say that I needed to let them know to come every two weeks. I did. sometimes they would never show and say I canceled which is lies. When I first came into the office, ******* was asked by me if there was a bug problem. she said no but there were pest people on site every Tuesday if we needed. I had dead roaches the first day I moved in. I was disgusted and they always tried to put it back on me. The people below me were infested and would tell me constantly that their dog was sick and they eventually moved out because of the issue. the day they moved out they let me see how bad it was. black areas everywhere that consisted of clusters of roaches. they were covering every inch of this apartment. they were in the refrigerator as well. I wanted to move out but they told me I could not break lease. I want to take legal action on these people.
    • Review fromCortney H

      Date: 08/10/2024

      1 star
      Everyone and everything was going great. Filled out applications for my spouse and I listing our monthly earned income. A day later they say okay we will need the $100 to do your background checks. Great no problem, we pass them all the time. Then a day later we receive our lovely DENIAL email. We need to bring in $3300 per month to even rent from them???? Well you see on the app we filled out before paying that fee that we only brought in $2500 monthly!!!! So we feel like they knew our income wasn't sufficient and STILL went and charged us and ran the backgrounds???? Why did you bother when it plainly states on application before we paid that we won't qualify??? Thanks for taking $100 that could of went elsewhere on fees that know what the h*** they are doing!!!! Ridiculous idiots
    • Review fromLatrice P

      Date: 07/22/2024

      1 star
      I moved on 5/10/2024. I had to mop my own floors due to it wasnt done at the time I was giving my key. My son bedroom door were off the hinges (5/10/2024), patio screen missing (still missing), both of my sons bedroom window screens missing (still missing), my fossil from the kitchen sink is lifting. It took a month in a half to get me washer and dryer. I was told to email a list of everything that needs to be taken care of. I emailed a list of everything and nothing has been taken care of. My vehicle was vandalized. I asked about the safety and concerns about the apartments, I was lied too.
    • Review fromFrancis C

      Date: 06/27/2024

      1 star
      This company took over the previous management company which allowed rent payment arrangements at the management level and also allowed residents to pay their rent thru an incredible app called Flex Pay that goes based off your credit rating and requires a credit check. As opposed to letting residents who use this service know that it was going away, they just sent an email saying **** was the new bill pay system, never mentioning that other options such as Flex Pay would be going away; The previous management company had a bill pay system and Flex Pay as an additional payment method. I even emailed this new company on 6/14/24 in regards to it and never received a response. Paying the rent on the 1st or by the 5th has never been an issue as we only just started using Flex Pay and enrolled to assist with our savings, the unprofessionalism and lack of care for residents is the problem and already not staring off on the right foot. I get rules change and things go away but the Office Manager was quick to say that nothing is changing when things are CLEARLY changing and the only ones being affected by these changes are tenants. I foresee similar issues tenants were having with the last company already.Zero stars, do better, these are peoples lives.

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