Reviews

This profile includes reviews for Bridge Property Management, L.C.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Bridge Property Management, L.C. has 65 locations, listed below.

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  Bridge Property Management, L.C.

  111 E Sego Lily Dr Ste 400 Sandy, UT 84070-4422

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  Aspen Court

  2305 Ashcroft Lane Arlington, TX 76006-5592

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  Bridge Property Management, L.C.

  9733 E Southern Avenue Mesa, AZ 85209

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  Bridge Property Management, L.C.

  4902 E Thomas Road Phoenix, AZ 85018

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  Bridge Property Management, L.C.

  13229 S 48th Street Phoenix, AZ 85044

Review Details

• Review fromNemvita U.

  Date: 11/25/2022

  1 star
  This manage company purchased ********************** in ********** County **, in 2018. Currently theyre operating this property without a license, and noncompliant with the countys residential code enforcement agencies DHCA *********** of ***************** Affairs) and OLTA (*********************************). In addition, this county has a No-Smoking ban for multi-dweling residential properties, where residents cannot smoke cigarettes and marijuana on the property or within 25ft from property. Bridge Management advertises the community as a smoke-free community and they currently have a no-smoking lease agreement all residents have to sign. Yet, they fail to enforce this policy in their very own lease agreement. Theres no security, anyone can walk onto the property unchecked, and we have suspicious characters (who may not be residents) on the property carrying out suspicious activity. There were 2 shootings on the property since August 2022, in which one person died that we know of. Bridge Management did not notified the residents of the injurious incidents that took place. We heard it on the news, and some residents never knew about. ********** County ******** is strict when it comes to investigating these matters and providing corrective outcomes for its residents. This management company should not be operating in ********** County, **, or anywhere else for that matter.

• Review fromTonya L

  Date: 10/13/2022

  1 star
  My car was towed, without cause and without notice. I am under strict doctor's ****** not to drive it, so it has been parked for quite some time.Had I been notified of any kind of issue, I would have been able to get some help to take corrective action. The office claims (after the fact) it was towed due to a flat tire. However, this tire has been low since my surgery, five weeks ago. In other words, five weeks passed with a low tire and it was a non-issue; yet it is now suddenly towed without proper notice or opportunity to address it. This towing incident has a much closer timing and correlation with a dispute over my lease renewal, ie. the same week; not five weeks apart. This incident comes across as retaliation on the part of the ladies in the office, promptly following our dispute.These ladies are not effective with communication and they are worse with listening. Additionally, it appears they have no qualms about resorting to ***** retaliation. They lack basic compassion for the residents.

• Review fromChris L

  Date: 09/02/2022

  1 star
  It is impossible to reach management over the phone whenever I needed help. They have a fake answering machine that doesn't record voicemails and hangs up. You never get call backs. I never got email replies unless it was them asking for money. I had to walk to the office in person to get help and most of the time, management was not there.The carpet wasnt clean when we first moved in. I asked for it to be cleaned and they did nothing. I had allergies for 3 months before working with a dermatologist and finding out it was the carpet. I had to invest in a $2000 vacuum to clean the carpet before I finally stopped having constant allergies. On multiple occasions, I was without AC in extreme weather and their maintenance people took their time to fix it My AC was broken when it was ***************************************************************************************************** and painted over. Despite multiple requests, this was never fixed. I'm charged for pest control, but I had constant bug issues for the entire time we lived there and it took so much effort to get pest control to even show up calls, walk in, online request. Then when they did show up, they would promise to come back next week to do the spray and not do it. I'm charged for trash valet, but trash was constantly dumped in front of our apartment. The management never worked to keep the common spaces clean, there was even human faeces on the stairs once. It took emails and in-person requests and two weeks for them to clean it. I'm charged for towing service and a gated community, but for the past 4 months I havent been able to park in front of my own building because the broken gate and unregulated parking allowed another resident to run illegal businesses out of their garage and take up all the parking spaces for their clients. There were nights there was no parking in the entire complex.

• Review fromSerena M

  Date: 08/27/2022

  1 star
  Fix my air conditioner or reimburse me for a hotel.I live ******** *******.My apartment is over 85 degrees!I HAVE A CHILD. A BABY.Dont you dare tell me to open *************** all You can do.Your portable ac does not work. For over ****+ a month to rent !!! Youre gonna tell me to open windows and you cant re imburse me.FIX IT!!!!! Ive had enough they have messed up so much to the point Ive had to ask them to print the ledger and fix over **** dollars of mistakes! (Which was resolved finally) Apartment is falling apart messed up cabinets I have had wiring issues and it takes them forever to fix it.BREAK MY LEASE OR REIMBUSE ME FOR A HOTEL & fix my air Conditioning because 85+ IS TO HOT IN *******.Outside is starting to feel Better than my apartment!!! We got to love bridge property management ******* AT SURRPISE

• Review fromkaitlyn l

  Date: 08/25/2022

  1 star
  I would like to add to my review as I am in the process of legally suing the property management due to negligence of the company pertaining to broken gates and fences that allowed anyone on the premises and the lock on my mailbox that was never installed properly and numerous times my mail was not in the mailbox based on the information using the **** tracking system. Additionally, allowing maintenance men to enter my apartment without proper notice on multiple occasions and falsely providing information that my damages were fixed and they were not. The property management will also place fraudulent charges against you, in my case I had no payment for the month of July on my portal, which was a system error on their behalf and the Assistant property manager ****** was very aware and insisted that I make a payment for July and August. When it was time to pay August's rent I had a notice on my door July 25 for the amount of $1325.00, I paid **** and the payment was rejected due to full balance of $3067.00 not being paid in full, however, the notice only asked for the $1325 amount. The situation was escalated and I still had to pay the full amount although the notice gave a completely different amount. I then received another email from Dakota that I was being charged for month to month rent but I never had an option to renew in my portal but Dakota and ****** were both notified that I would be retracting my lease and staying, once again I never received anything to renew my lease. I went to the rental office and ****** stated that I needed to do NOTHING.I recently moved out August 19, 2022 into my new place and I received a move out notice for the amount of $5,555.00. I left no damages to the apartment except for a broken blind, a tv mount. They charged me for replacing carpet but in fact the carpet was never damaged but in fact it needed to be clean, which is the apartment complex responsibility and charged me 370. I left my tv mount on the wall that was already

• Review fromBriauna H

  Date: 08/24/2022

  1 star
  Horrible company, management is rude, the Vice President of the company is rude, the Regional Manager or the company (Chantella) is rude. I have lived with mold that they tried to say was dirt when it clearly was BLACK. Ive lived with carbon monoxide poisoning while the dectors were not working for two months plus. They offered me compensation and then rudely took it back. They do not respond to emails, they do not follow up on their promises & over all this management together are scamming their residents. Please do not ever move into one of their properties. They will put your health at risk and then talk to you crazy after the fact.

• Review fromEsperanza S

  Date: 08/17/2022

  1 star
  BRIDGE COMPANY, IS NOT WHAT THEY SAY THEY ARE, PROMISES THAT NEVER GET DONE, THE TENANT DOESN'T GET A RENTAL CONTRACT TO BEGIN WITH, THE APARTMENT INFESTED WITH CRICKETS, AND SEWER ROACHES, WATER ***** IN GARAGE CREATING MOLD , ON THE OUTSIDE OF WALL IS ALREADY STAINE GREEN YELLOW AND BLUE, I HAVE TAKING PICTURES OF EVERY INCIDENT, INCLUDING THE THERMOSTAT, I WAS SUPOSED TO MOVE IN DECEMBER 1, AND KEYS WERE GIVEN TO ME ON JANUARY 4, 2022, TO GET KEYS FOR MAIL BOX TOOK THREE MONTHS, MY WATER WAS DISCONECTED, FOR NONE PAYMENT, I WENT TO THE OFFICE TO REQUEST KEYS AND TO REMINDEM OF KEYS THE UNPROFESIONAL MANAGER, TOLD ME JUST CALL THEM PAY THEM BY PHONE AND THEY WILL TURN IT ON. I TOLD HIM THAT I WAS SLEEPING OUT OF THE APARTMENT BECAUSE NO HEATING HE GOT VERY FRUSTRADED, SUMER CAME AND SAME PROBLEM NO AC, THIS TIME I TOLD MY HUSBAND ABOUT IT, SINCE HE IS A RETIRED MAINT. HE SAID NO! I WILL TALK TO THE MANAGER, WHEN HE DID, THE MANAGER CALL HIM LYER, AND YOU WANT TO SEE ME THAT I CAN EVICT YOU! THAT SAME DAY WE GOT A LETTER OF IMMEDIATE TERMINATION. I CAN SEE WHY BRIDGE PROPERTY MANAGEMENT IS NOT BBB ACCREDITED , I CONSIDER THIS AN ERROR ON MY PART FOR NOT INVESTIGATING FIRST, DUE TO THE **** THAT THIS IS MY FIRST RENTAL EXPERIENCE, I HAVE ALWAYS BEEN A HOME OWNER , BUT NEVER THE **** I HAD TO LET OTHERS KNOW WHAT TO LOOK OUT FOR, WHEN RENTING MANY OF US GO BY APPEARANCES, NEIBORHOODS, AND PRICES, I KNOW THAT $2093.25, PER MONTH IS NOT MUCH, BUT CONSIDERING THE SERVICE THAT YOU GET IT IS A LOT. THANK YOU BETTER BUSSINESS BUREAU, KEEP THE GOOD WORK! I WILL LET YOU KNOW OF THE OUTCOME OF THIS BECAUSE ******************************** ATTORNEY GENERAL WOULD KNOW ABOUT THIS . IS CALLED "FRAUD".

• Review fromSamuel B

  Date: 08/16/2022

  1 star
  Horrible management company. There customer service is horrible. It takes forever to get any maintenance done even when it's an emergency. Like my heat went out in below freezing temperatures, and my AC went out in 100 degree heat. Yet it took them weeks to get done. When it snowed they didn't plow for days. When they did they plowed the snow right up against the cars so people had to dig themselves out multiple times. They didn't put down salt so it turned to ice. People hurt themselves by falling down. The staff is very rude. They have no problem taking your money for rent. Run from any place they managed. My last apartment complex kept having electric fires after they did work.