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Business Profile

Business Coach

US Business Funding Solutions, Inc.
BBB accredited business seal
BBB Accredited BusinessA-Rated by BBB

Complaints

This profile includes complaints for US Business Funding Solutions, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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US Business Funding Solutions, Inc. has 2 locations, listed below.

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    Customer Complaints Summary

    • 35 total complaints in the last 3 years.
    • 7 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:02/23/2023

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Several months ago I paid $1500 for a service that evidently I did not fully understand in the beginning. There was a lot of "work" involved in this procedure which I did finish up, but we ended up actually applying for only 2 grants. The companies picked by them many were not good matches for me and all of them were difficult to see what to do - not a lot of help from this company. I finally just gave up and cancelled them. I would like a refund on what I paid to them $1500 plus a couple of months extra fees lately.

      Business Response

      Date: 02/23/2023

      This has already been resolved.

      Customer Answer

      Date: 02/24/2023

       
      Complaint: 19457948

      I am rejecting this response because: They have done absolutely nothing!  

      Sincerely,

      ************************************

      Business Response

      Date: 02/28/2023

      We have resolved this issue.

       

      Thank you.

      Customer Answer

      Date: 03/03/2023

       
      Better Business Bureau:

      You did not write down exactly what they offered to settle this matter, but I did get my refund since that day so I'll agree to this matter.

      Sincerely,

      ************************************

    • Initial Complaint

      Date:01/04/2023

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They asked for $5000 up front and would put together a business plan then the grant writer would fine tune it and send grants to apply for . After not returning emails and stopped sending me grants that had nothing to do with my business to apply for I lost $5000 and never refunded my money or return calls or emails .

      Business Response

      Date: 01/05/2023

      This has been resolved.

      Customer Answer

      Date: 01/06/2023

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      *********************

    • Initial Complaint

      Date:11/30/2022

      Type:Order Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      *JOINED 6/17/2020- CONTRACT #: *************** *PAID $3200 FEE UP FRONT *WAS TOLD THEY WOULD WORK MY CASE FOR ME UNTIL I RECEIVED THE $50,000 WE AGREED ON.* RECEIVED THE BUSINESS PLAN, VERY SUB PAR AND PUT TOGETHER WITH COMPUTER SOFTWARE ONLY.* RECEIVED MOSTLY "OPPORTINITIES" THAT DID NOT APPLY TO MY BUSINESS.* ASKED ******** TIMES FOR FOLLOW UP AND "MORE OPPORTUNITIES"*COMPANY IS NOW UNRESPONSIVE AND NOT REPLYING TO MY EMAILS.* HAVE NOT RECEIVED ANY FUNDING THUS FAR * WANT A COMPLETE REFUND-THIS IS A TERRIBLE SCAM

      Business Response

      Date: 12/06/2022

      This has been resolved.

      Customer Answer

      Date: 12/09/2022

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 

      Sincerely,

      *******************************

    • Initial Complaint

      Date:11/01/2022

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      It has been a horrible experience with this company the information they gave in the beginning and on the website is very misleading. The business plan was not provided with a professional edit in which I wrote the business plan; she just copied and pasted what I wrote. She did not help with punctuation or go over anything that I wrote. As they promised! They did not go over any numbers with me to ensure everything was accurate and made sense; I had asked for suggestions and continually asked if the numbers made sense, but there was no response. The person assigned to me sent me grants that didnt apply to me, and I know this because I read the application requirements; when I asked for help, I was not answered. This company is not helpful and fraudulent in nature. Several emails went unanswered and professionalism/careing/helpfulness is not available. I am not satisfied with this company and how I have been treated. There is no professionalism involved. I would like to request my money be fully refunded in the amount of $1,500. Please help me get my money back.

      Business Response

      Date: 11/11/2022

      This has been resolved.

      Customer Answer

      Date: 11/14/2022

       

      Better Business Bureau:



      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.




      Sincerely,

      ******* *******

    • Initial Complaint

      Date:09/02/2022

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I applied for a program from ***** Grants to learn how to obtain a grant for my business. I was given named of potential grants and a video of a man explaining how the process would work. I applied for the program and made three monthly installment payments $500 each for three months . In total I paid $1500 .****** was my grant researcher and did nothing to help me . I am requesting a full refund due to this program being fraud . Please help me get my funds back .

      Business Response

      Date: 09/06/2022

      The client signed a cancellation agreement.  We are happy to visit them them again but have not been able to reach them after several attempt to reach them.  

      Customer Answer

      Date: 09/06/2022

       
      Complaint: 17901424

      I am rejecting this response because: I decided to end my contract because I was never helped in any way . 

      Sincerely,

      *****************************

      Customer Answer

      Date: 09/07/2022

      Hello , 

      The best resolution for me to be satisfied would be that I receive a full refund for the services that I didn't receive from this company . I would like to be refunded the full amount that I paid towards this company who doesnt help you with any grant services. I am aware that I signed a cancellation contract . I only signed that contract because this company did not full filled  their end of the deal with assuring me with grant services . I am very displeased with this company and all I would like to receive. Is my full refund of $1,500 . 

      Business Response

      Date: 09/09/2022

      We have resolved this complaint.

       

      Thanks!

      Customer Answer

      Date: 09/09/2022

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      *****************************

    US Business Funding Solutions, Inc. is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

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