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Business Profile

Retail Shoes

KURU Footwear

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Retail Shoes.

Reviews

Customer Review Ratings

4.76/5 stars

Average of 568 Customer Reviews

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Review Details

  • Review fromJane R

    Date: 06/26/2023

    5 stars
    Love my Kuru Quantum, this is the seventh pair that I have purchased. They enable me to walk pain free! I have horrible bunions and Neuropathy. Thank you ***** & ****** the Kuru Guru.Well worth the money and again, being able to walk & stand at work without pain. Yay!
  • Review fromMarjorie R

    Date: 06/26/2023

    5 stars
    I had a rather complicated return or possibly an exchange on two pairs of Kuru. The customer service experience was exceptional with ******. She listened attentively and our conversation was very helpful and pleasant; I could tell she was sincerely interested in resolving my situation and not just getting through the call. I also had two previous calls to Kuru with ****** and then **** as my cell reception was very poor. They both were very polite and patient but I did have to call back. Delightful experience-thank you!
  • Review fromLinda H

    Date: 06/26/2023

    5 stars
    Aspen was efficient and handled all my requests. I love my Kurus.
  • Review fromDavid S

    Date: 06/26/2023

    5 stars
    Great quality shoes. Fab customer service. Responsive to questions, easy returns.
  • Review fromJo N

    Date: 06/24/2023

    5 stars
    She was so nice and professional.She answered all of my questions and very helpful
  • Review fromMollie A

    Date: 06/23/2023

    5 stars
    Had an issue with my return. **** did a great job taking care of finding the probable and letting me know.
  • Review fromJames L

    Date: 06/22/2023

    5 stars
    I am very satisfied with **********. Quality and mostly Comfort for painful feet. Thanks to **** and his outstanding customer service I was able to do a quick painless return for a wrong size of she. Super shoes
  • Review fromBarbara B

    Date: 06/22/2023

    5 stars
    **************** at ********************** was wonderful! Lil was kind, efficient and very helpful! I have always been treated as a valued customer at Kurus. *** confirmed my trust and support for this great shoe company! ****************
  • Review fromToni C

    Date: 06/22/2023

    5 stars
    This company is so easy to work with! I was impressed with the ease of doing business with them especially concerning a return. ****, the **** was helpful and the return process was simple. It was refreshing.**********
  • Review fromCheryl R

    Date: 06/21/2023

    5 stars
    ****** helped me with my shoes and with the color and the size. She was very patient and she actually placed my order for me. ****** was a pleasure to talk to.

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