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Business Profile

Retail Shoes

KURU Footwear

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Retail Shoes.

Reviews

Customer Review Ratings

4.76/5 stars

Average of 567 Customer Reviews

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Review Details

  • Review fromCHRISTINA R

    Date: 01/09/2023

    5 stars
    Absolutely love Kuru shoes! Best customer service too. **** was super helpful today.
  • Review fromDarrius C

    Date: 01/09/2023

    4 stars
    ********* went above and beyond to help me with my inquiry!!! The customer service at Kuru is top notch.
  • Review fromMaggie N

    Date: 01/09/2023

    5 stars
    ****'s customer service was AWESOME!!! Thank you for all you do!
  • Review fromBeth B

    Date: 01/07/2023

    5 stars
    ****** was excellent! Very personable and attentive. She completely dealt with my concerns. Having had some recent difficulties with other **************** personnel from other companies, it was a pleasure to finally deal with someone intelligent, professional hand understanding, who actually solved my problem. Give that woman a raise!!!!
  • Review fromGene N

    Date: 01/06/2023

    5 stars
    ****** was excellent, very courteous and professional.I thought she went the extra mile with her service *****************************
  • Review fromJulie C

    Date: 01/06/2023

    5 stars
    Great quality shoes in hard to find sizes and great customer service. Thank you **** for your help! You made it so easy.
  • Review fromRobert G

    Date: 01/05/2023

    5 stars
    I've ordered two pairs of ********** recently and am very happy with them. My wife (who doesn't have the foot issues that I have) decided to try a pair also. They arrived today, but unfortunately, when she tried them on, neither the size nor the style was to her liking. I called Kuru customer service and spoke with *********, who was wonderful. In perhaps sixty seconds, he sent me an email with the return label to attach to the box. I'm sure I've never had such a positive experience with any other company when returning something. Kudos to Kuru and *********!!
  • Review fromIrene T

    Date: 01/05/2023

    5 stars
    I was emailing with the Gentleman names ********* from Kuru and was just so very satisfied with his attitude so very quick in answering as well as knew his stuff on the shoes it used me to buy the boot so thank you ********* for your input and many more yrs of your service to this company they have a gem in there hands your considerate thanks again a ******** customer now have been looking for something like this for some time Bless you have a great New Year ************************* ******
  • Review fromSandy W

    Date: 01/05/2023

    5 stars
    Needed a return label mailed to me as I can't get out to print one. ********* responded to my email request promptly, was lovely in his response and resolved my issue. Thank U ****!
  • Review fromMichele A

    Date: 01/05/2023

    5 stars
    The Kuru agent was polite, easy to understand, relatable, and understood my issue.He was very knowledgeable and provided the needed information. Thank you ****!

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