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Business Profile

Gunsmiths

Impact Guns

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gunsmiths.

Reviews

This profile includes reviews for Impact Guns's headquarters and its corporate-owned locations. To view all corporate locations, see

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Impact Guns has 6 locations, listed below.

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    Customer Review Ratings

    2.85

    Average of 13 Customer Reviews

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    Review Details

    • silvio s

      Date: 10/03/2024

      silvio s

      Date: 10/03/2024

      Excellent website to purchase a firearm, Bought a Ruger Lcp on monday and received on wednesday of the same week in my FFl Located in *******.

      Impact Guns

      Date: 10/04/2024

      Thank you for the great review! We really appreciate your business. Enjoy you Ruger!

    • Avi W

      Date: 07/10/2024

      Avi W

      Date: 07/10/2024

      Bait and Switch. Irresponsible business practices. Stay away. I ordered a ***** TTI Combat on 5/21/24 for $879.99 but it was back ordered, I was more than willing to wait. Yesterday, they emailed me that it's in stock but the new price is $1,039.39.This gun is available from plenty of other reputable brands, in stock today for $899.99. I emailed back requesting they honor the price, but they declined. Made me wait almost 2 months only to try to hook and crrok me for an additional $160. I canceled my order and am making as many people possible aware of these terrible business practices.

      Impact Guns

      Date: 07/11/2024

      This customer orderd a gun from Impact that was not available at the time so the order was in a backorder status. We send an email to customers explaining that the item is not available and price may be different when the gun comes in. The gun came in at a much higher cost to Impact so we informed the custoer of this and gave them the oportunity to still by the gun. Customer declined and did not want to pay the higher cost. Please see the email sent to custmer at the time of the original order.Hello ***, We're sending you a quick follow-up on your order number: BC1003172 that was placed on 5/21/2024. One or more of the items from this order are currently on backorder. Because of the current overwhelming demand for product, manufacturers are overloaded and are unable to give us an estimated date of availability. Please be patient as our customer service team has no further information regarding future availability at this time. If you would like to view or cancel this order, please click here. Orders may be cancellable up to the point of fulfillment/billing. If you would like to leave this item on backorder, you don't need to do anything. We will continue to try and locate this item and get it to you as soon as possible. We cannot guarantee the price of any backordered products as prices change frequently. We will do our absolute best to maintain this price. Order BC1003172 SKU Description Price Qty Total ************ ***** TTI Combat 9mm, 4.6" Ported and Flted Barrel, ***** Compensator, Bronze, 18rd ****** 1 ****** Sub Total ****** Tax 0.00 Shipping 0.00 Total ****** If you have any questions or concerns, or you're not 100% satisfied, please feel free to email us or call us at ************, Monday through Friday, 10AM to 4PM MST. Thank you for choosing Impact Guns, and sorry for the delay! Sincerely, Impact Guns www.impactguns.com

    • Edward S

      Date: 04/09/2024

      Superb Experience All The Way Around!!I am very impressed with the kind, professional Lady who helped Me 2 times when purchasing an optics-ready firearm to be delivered thru My Local FFL Dealer. Many shops and stores did not have the firearm in-stock, and many of the dealers who had it in-stock were asking quite a bit more than Impact Guns as well as charging shipping and some even were adding a Credit Card Fee!Not only was Impact Guns the Best price but the shipping was free as well and They did not nickel and dime Me with additional fees etc. Item arrived at The Local Stocking FFL Store on-time and I am looking forward to seeing it tomorrow.

    • Wayne B

      Date: 10/15/2023

      Wayne B

      Date: 10/15/2023

      Was treated very badly. Left a one review and it was removed.

      Impact Guns

      Date: 10/17/2023

      *****, Impact Guns takes pride in providing great customer service and we appreciate our customers very much. I a case where we make a mistake or there is a misunderstanding, details about the situation really help me get to the bottom of the problem and takes steps to make things right. If you would like to discuss further please reach out to ************************* at the *****, **** location of Impact Guns. ************. Thanks

    • Horse

      Date: 05/24/2023

      impact,***** store claims to buy used firearms.I brought in 2 guns purchased from them at over $1600 and in new unfired condition. Their offer was $279, 15 cents on the dollar. A **** shop wii give you a least 50 cents on the dollar.

    • Patrick S

      Date: 05/02/2023

      After reading reviews I had some reservations about the company. Since they where the only place I found the firearm that I had been searching for to complete a series ************ gave them a shot. My transaction was flawless, the item reached my ffl in 2 business days.I have since purchased 2 more firearms with the same outstanding results. They are now the first place I look ! Don't be afraid to give them a try.

    • Joseph G

      Date: 04/25/2023

      Impact Guns is legit folks! I'm always skeptical when I buy a gun online and this is the first time I've bought from IG. They shipped my new shotgun the same day I paid for it and 5 days later I picked it up from my local FFL. Buy while there's a supply and trust you'll get what you ordered from Impact Guns.

    • Andrew W

      Date: 03/25/2023

      Andrew W

      Date: 03/25/2023

      ******* placed and helped me customize my purchase. She seemed a very friendly,patient and knowledgeable sales person.

      Impact Guns

      Date: 03/27/2023

      ******, thank you very much for your positive feedback. This helps us both improve our services and also recognize our staff for their outstanding work.

    • Zach R

      Date: 03/22/2023

      I had multiple issues on my end with the *** dealer and had to email impact guns several times and always got a very fast response that showed they cared and were doing everything on their end to help. I'm glad I ignored all of the negative reviews and purchased from them.

    • Reaz R.

      Date: 02/06/2023

      PEOPLE STAY AWAY FROM THESE CROOKS. Received product 10 days after ordering. I bought a "brand new" KP9 from these guys. Once the item arrived the gun did not have the bolt lock plastic on it when I opened in front of th person from dealership the gun was shipped to. I did not think much of it. Once coming home, I started noticing a lot of cosmetic damages from outside. Then once I checked inside the gun the bolt looks like it had been through 1000s of round and spring was blacked up and greased. Bolt had black fouling on it as well. Together these made my hands black from tou hing the parts from outside. There is no way the gun was brand new and this company is a total scam. I called their customer service after picking up the gun from store an hour later. The lady says somewhere in purchase agreement they can not do anything after i take the shipping and refused to even acknowledge the issue.

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