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Business Profile

Gunsmiths

Impact Guns

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gunsmiths.

Reviews

This profile includes reviews for Impact Guns's headquarters and its corporate-owned locations. To view all corporate locations, see

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Impact Guns has 6 locations, listed below.

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    Customer Review Ratings

    2.85

    Average of 13 Customer Reviews

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    Review Details

    • Gregory B.

      Date: 12/08/2022

      Gregory B.

      Date: 12/08/2022

      Same issues was told they would not take the funds from my account till ready to ship. took the funds on the day after and 7 days later still cant tell me when it will ship trying to cancel the order but now they wont respond. Never again! This company is a POS!

      Impact Guns

      Date: 12/09/2022

      Customer item was being shipped by a third party warehouse that is really backed up from Black Friday and the package has been delayed. Customer card was billed the day the order was sent to supplier. Normally these types of shipments go out same day but due to Black Friday and the new ****** gun law firearms suppliers have gotten way behind on shipments. Once an order is sent in to shipper Impact Guns cannot cancel. Impact did offer to do a return once customer receives item at their dealer.

    • Michael G

      Date: 09/27/2022

      Michael G

      Date: 09/27/2022

      Impact Guns is the worst retail business I have had the displeasure to encounter Ordered a rifle from Impact Guns. A week after I placed the order the item still had not shipped. Their internet site stated that an ordered gun would ship in 3 to 10 business days. Called to inquire when the item would ship and was told the it would not ship for at least another week and one half. Asked to speak to a supervisor and he told me he was not in the business of talking people into buying guns and he didn't care whether or not I purchased the rifle. He was very rude, aggressive and unprofessional. I cancelled the order.

      Impact Guns

      Date: 09/28/2022

      Hi *******, you placed an order with Impact Guns on 9/21/22.The gun you ordered was listed as shipping within 3-5 days.The promise date in your order was listed as 10/7/22.This gun would ship from our supplier to us within 3-5 days and then to you by 10/7/22 as stated in your order.Some guns can be drop shipped from our suppliers right to your dealer but in this case the gun has to come to us first and then we ship it to your dealer.This was all explained to you when you called in and we also offered free 2-day shipping to you once the gun got to us.Our site gives estimated ship dates. This does not mean the day you will receive your item. The promise date we provide you with in the order reflects the time you should expect to see the product.Thanks

    • Darrin P

      Date: 08/31/2022

      Darrin P

      Date: 08/31/2022

      Company ***** try to purchase a gun over the phone with no help Told me I had to purchase it online After calling 5 times with their online Form not working still no help and it would not go through thank God would not do business with this company ever

      Impact Guns

      Date: 09/07/2022

      Impact Guns is an Online firearms sales website. We do accept phone orders on a daily basis as long as our customers have and item selected and provides all of the required information in order to build an account and process the order. There is no account in our system for ***********************. Not sure what the specific issue was with the web site as there are no details provided by the customer for us to correct the problem if there is one. Impact Guns is always happy to place orders for customers over the phone and can help with the process if needed.

    Impact Guns is NOT a BBB Accredited Business.

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