Reviews

This profile includes reviews for AvalonBay Communities, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

AvalonBay Communities, Inc. has 139 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  AvalonBay Communities, Inc.

  4040 Wilson Blvd Ste 100 Arlington, VA 22203-4434

  
• 

  AvalonBay Communities, Inc.

  12000 Cameron Pond Dr Reston, VA 20194-4300

  
• 

  AvalonBay Communities, Inc.

  2350 26th Ct S Arlington, VA 22206-3000

  
• 

  AvalonBay Communities, Inc.

  2 Mountainview Ter Danbury, CT 06810-4163

• 

  Avalon Bay Communities

  1000 Central Ave Matawan, NJ 07747-1061

Review Details

• Review fromKristen B

  Date: 07/12/2025

  1 star
  This corporation has left ************* in complete disrepair. There is trash flowing into the streets. The staff does not have proper equipment to effect trash operations. The trash cans are completely rusted through and missing side doors. Trash flows onto the sidewalks and streets. There is no A/C in the hallways and elevators. Trash piles up in the trash room and parking garage. There is constantly soiled floors. Carpets are stained. The courtyards are full of debris (sticks, leaves, mud, trash, etc.). This was a nice building in 2021 when I moved in. So sad to see it left in disrepair.

• Review fromJohanna A

  Date: 07/10/2025

  1 star
  Worst experience even moving in the first day ! My car got towed and ****** staff did not do nothing about it ! They did not hold accountability for there mistakes when staff had told us to park wherever because there was no assigned parking and it happen to be there was assigned parking ! DO BETTER !

• Review fromZachary H

  Date: 07/02/2025

  1 star
  Terrible company. Stole over $100. ******************** policies. Applicants BEWARE.We paid $100+ in applications fees only to be instantly rejected because the ** verification software SNAPPT flagged my paystubs as edited. I reached out and explained there must be some mistake, I can provide 2+ years of paystubs verifying my income, but it did not matter. I offered to provide bank statements, W2s, even my employer's contact information, anything they could possibly ask for as proof, but they refused to hear it.The ** tells them what to think, and that's the end of it. No appeals process, no opportunity to reapply, and certainly no chance of a refund. Management even informed that this was typical, and the ** can be triggered by things as simple as utilizing the "Print to PDF" function when downloading paystubs. But still there is nothing they were willing to ***** applicants BEWARE. There is a non-zero chance that ****** will just rob you and move on.

• Review fromSyreeta H

  Date: 06/16/2025

  1 star
  I attempted to complete an application online on March 10, and although the $60 was debited, I have not received any information regarding my application. I called the following numbers for assistance, but anyone who answered said they can't help me ( the two most recent ******* and *****). I have called a few number and either no one answers or someone will answer and let me know that they cannot help me. I would love it if I can get a call back or acknowledgment of my concern.

• Review fromDr. Buggie D

  Date: 06/03/2025

  1 star
  This brief ******* video exposes AvalonBay Communities incompetence and fake core values. If you are considering signing a lease at ******************* in ***, watch this FIRST. And read the Description Section that contains numerous Red Flags. ****************************

• Review fromdiane P

  Date: 05/27/2025

  1 star
  I live at ********************************* in redmond. There are either termite or ant problems in our apartment 204north. The online and in person request seems to be ignored. Does avalon care about serious issues in the apartments or only clogged sinks??

• Review fromRoshawn H

  Date: 05/19/2025

  1 star
  Hello I just wanted somebody to know I had put in 2 application for Avalon ******* this place and was approve but twice was having problems with uploading the ** I paid twice for the Application Fee and could not get one person to help with it but was turn away because of the **. I just think for a person like me who is having these problem should not be turn away from minor issues. ********** was covenant for work But just don't think it was a far choice to be turn down. REALLY NEEDED A PLACE TO STAY

• Review fromYasmin K

  Date: 05/02/2025

  1 star
  I’m a resident at Eaves Warner Center (AvalonBay) and have faced serious issues. Cement was poured outside our unit with no tape, signs, or notice. My partner stepped into it, nearly fell, and hurt his back—yet we were charged $1,300 instead of receiving concern. Only after we complained did they start posting notices. Our parking spot is dangerously small and has caused car damage. The gym is constantly dirty and unsafe. There’s also ongoing construction noise nearly every week. Had I known this at the time of signing, I would never have rented here. We’ve submitted respectful complaints, but the property manager shows no concern or accountability. I request AvalonBay remove the unfair charge and take responsibility.

• Review fromWesley J

  Date: 04/04/2025

  1 star
  I have had water leaks from the ceiling for the past 3 years, the most recent started on Feb 12th and we are now April 4th almost nothing have been done to stop the water from dripping from the ceiling and it has not rained in over week. Avalon refuses to hire roofers to fix the damaged roofs and it feels like the only way to get them to do anything is to sue them in court. I'm hoping to bring this to a new station and maybe then they will pretend to care. I called their emergency line yesterday letting them know water is still leaking, they sent one person to see the water leaking and that person disappeared and never came back. I have been using my own tape to try and catch as much water as I can. Not only is this damaging the structure of the building but also a hazard. When rent is due they have no problem being available. I truly do not know why BBB have this company AvalonBay listed as A+

• Review fromQian X

  Date: 12/17/2024

  1 star
  Beware of Deposit Issues, Hidden Fees, and Questionable Damage Charges My experience with this apartment complex was very disappointing. They will not return your deposit, and their move-out cleaning policies are deceptive. Upon moving out, they suggested I enroll in their "Clean Sweep Program" for $205 to handle the cleaning. What they failed to mention is that this service does NOT include carpet cleaning. Later, I was hit with an additional $400 fee for carpet cleaning, making it a shocking $605 just for *********** make matters worse, some of the "damages" they charged us for were already present before we moved in. Despite pointing this out, they still held us responsible. This feels like a complete money grab, and I would not recommend this complex to anyone. If you choose to live here, document every detail upon move-in and read all policies with extreme caution.The maintainance team "JoeJoe" was nice!