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Crutchfield Corp.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Crutchfield Corp.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Crutchfield Corp. has 2 locations, listed below.

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    Customer Review Ratings

    4.68

    Average of 276 Customer Reviews

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    Review Details

    • Stephen B

      Date: 05/05/2025

      First purchase with Crutchfield. Flawless transaction, fast shipping, item well packaged. Thanks for making it so easy!

    • Lawrence N

      Date: 05/03/2025

      Overall experience very good. Easy ordering process and fast (2 day) shipping. Very satisfied with Crutchfield.

    • Victor R

      Date: 04/29/2025

      To begin, I would like to express my admiration for ************************ and its associates, particularly the customer service representatives mentioned in the text. Their professionalism and customer-centric approach are truly commendable.Over the past four years, I have consistently made purchases from Crutchfield. However, yesterday, I received a phone call from an individual I believe to be a manager. The manager informed me that due to my recent returns, he would be unable to provide me with a replacement item for the purchase I had made. Furthermore, he communicated that I would no longer be able to access the ************************ website.This situation is quite unusual for a company to contact a customer in such a manner. Consequently, my perception of Crutchfield from a managerial standpoint has been affected. If a company is committed to minimizing returns, it should implement a more flexible return policy, such as extending the return period from 60 days to 15 days. If a customer is not satisfied with their purchase, they should have the option to return it. This is precisely what I did in my case. I was seeking the ideal combination of car audio speakers, amplifiers, and other related products. Unfortunately, I was not satisfied with the items I received and decided to return them. As a result, I am now unable to make purchases from ************************.

    • Richard P

      Date: 04/02/2025

      I have been a customer of ******************** for many years.This is my first purchase in quite awhile,but only because I have been enjoying other products purchased from Crutchfield thru the years.I have always enjoyed my purchases and now am enjoying my latest purchase.Product arrived in 2 days as promised and packaged nicely.Thank You for another fine product.

    • Tim R

      Date: 04/01/2025

      Speed of delivery was awsome ! Quick and worked with my schedule.

    • Michael H

      Date: 03/25/2025

      **************** has always (ALWAYS!) been impeccable. I'm a client for life.

    • Les P

      Date: 03/24/2025

      Great products and very fast shipping. Would highly recommend. Yea

    • Brad R

      Date: 03/23/2025

      Needed some advice on new audiophile components trying to rebuild my very outdated system and bring my listening into the 21st century. Had a very enlightened conversation with ****** who helped me out together a system that meets my needs and music preferences. I can't say enough about my whole Crutchfield experience. Shipping was extremely fast to CA and everything arrived safe and well packaged. I can hardly wait to set it all up and start spinning vinyl again.

    • Michael F

      Date: 03/22/2025

      I think Crutchfield does an outstanding job! Most vendors can take care of you when everything goes according to plan but the separation comes when you have a problem. I had an amplifier with a bad "B" channel and they sent me out a replacement immediately (without charging me), including return shipping labels for the original unit. It started with ****** in sales (thank you) and continued through with the rest of the staff to make the process simple and quick. I have the replacement installed and working perfectly and the defective unit on it's way back to you. Kudos boys and girls! A job well done and now I'm a customer for life!******* **** PS As a matter of fact I was so pleased with the way it was handled that I ordered the **** XAV-9000ES that I had on my wish list.

    • james p

      Date: 03/10/2025

      A++++++++++++++++++++, this company never disappoints. Fast shipping, great tech. support and customer service.

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