Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Towing Company

Dominion Towing, Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Towing Company.

Reviews

This profile includes reviews for Dominion Towing, Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Dominion Towing, Inc has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1/5 stars

    Average of 12 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromKathryn Q

      Date: 01/12/2025

      1 star
      *********. Had no idea my car was towed until I received notice that a lien had been put on my car. I'm disabled and don't often drive; I had no idea my car had even been towed until I needed it to go to a medical appointment. They had my phone number, address, email address... but they couldn't be bothered to contact me. I had to pay $600 to get my car. It was parked in a parking garage, three floors down. They're looking for people to tow. It's disgusting.
    • Review fromLauren M

      Date: 11/12/2024

      1 star
      Absolute lowlife losers and liars doing a completely unethical, evil business. I truly have no idea how this business is even barely legal, as it is certainly 100% unethical and feels 100% criminal. They are the absolute lowest, absolute worst ????????????
    • Review fromK A

      Date: 10/30/2024

      1 star
      What a country of thieves, big company all professional thieves tow the car without conforming dmv that the person has renewed his registration or not. Well developed countries has changed that old s*** system 15 years ago. For example, in ****** all traffic wardens have access to check the number plate and find out road tax has been paid or ****** like that, if someone ask for your mobile number and the person say I dont have mobile I have land line number. All these big companies are big mafia,Robbing people , and main problem is that even police cant help you.What a shame
    • Review fromMadeleine L

      Date: 10/14/2024

      1 star
      They continue to tow my car from my place of residence
    • Review frompatty w

      Date: 09/24/2024

      1 star
      i think that they need to rehire some of those staff men, they are causing the company to lose money ,i have call for a towing many times and even the female receptionist was getting frustrated not knowing why it was taken the driver so long to pick up a car it was always the towing guy is not answering their phone or they are stuck in a huge traffic flow and they never show up at all .i have reported an abandon dodge charger no tags and they refuse to pick it up ,, and it's still sitting, it seem they don't want to do their job, they prolong until the car is gone, they are terrible all they do is ride around doing nothing . then they ask to take picture of the car after i given them plain prescription of the car along with the tag number and color, but yet they say we need your name and picture of the car. this is insane, when i given all that, no towing ever shows up until dark they must have more than 1 tow truck.
    • Review fromJake S

      Date: 04/09/2024

      1 star
      Toll our car while I'm standing next to the vehicle. The driver told me they didn't install a temp parking meter in my car. I told the Toll truck driver I was driving away, and he asked for 50 dollars for the gas. If I'm not pay for it, my car will get tolled, and pays minimum $200.
    • Review fromMichael S

      Date: 09/30/2023

      1 star
      Total scam company. Illegally towed my car from my own damn spot.

      When I went to get my car was told to ask for management - when I asked who they refused to give me a name

      Outright gangster shady company. Ripping off everyday people for no reason.
    • Review fromJessica H

      Date: 08/28/2023

      1 star
      Racist company. Woman on phone thought I was white and was very nice talking about a reduced fee due to sticker falling off of windshield. Then once i arrive a man looks me up and down does a huge thing about looking at the windshield saying there’s no sticker. And charges me full price plus a weekend fee even though it is Monday.
    • Review fromSkye R

      Date: 07/19/2023

      1 star
      This company criminally broke into my car. They towed my car from my apartment parking lot in Alexandria, VA even though my parking decal WAS on the back windshield. I called the tow company and expressed that I needed to pick up the car, but that I checked with my apartment complex and confirmed I had my sticker showing. He said you can check the car when I arrived at the tow lot. I arrived there, and the guy said that I could check my car, "but to not unlock to look inside". The decal was gone. My friend who was with me, then pulled open the left back door of the vehicle, and it opened and the CAR ALARMS WERE GOING OFF. I did not use my key fob to unlock the vehicle. Therefore, my vehicle was locked. Yet, my friend was able to open an apparently unlocked back door. When the other doors were still locked. I believe this is evidence that the tow company jimmied into my car, thereby illegally and criminally breaking into my car, to remove the sticker to negate their mistake of towing my vehicle. When we confronted the guy, he averted his eyes and repeated there was no decal. There is no explanation for why the rear car door (the one closest to the decal on the left rear window) was able to be opened when I did not electronically unlock with my key fob. Furthermore, the alarms went off which means the alarm system was still electronically in effect because electronically, the doors were locked. Which means, he manually "unlocked" the car by jimmying into my car.
    • Review fromNicole S

      Date: 07/15/2023

      1 star
      A representative of this company would not allow me to retrieve any records/possessions from my glove box except for "wallet or medication." This is contrary to Virginia Code § 46.2-118. Post hoc, this seems to be the only form of recourse available.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.