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Business Profile

Tool Sheds

Alan's Factory Outlet

Reviews

Customer Review Ratings

4.17/5 stars

Average of 142 Customer Reviews

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Review Details

  • Review fromK. M.

    Date: 07/23/2022

    1 star
    We have never dealt with a company as bad as this one. We submitted the order March of 2022 for a carport. We dealt with 4 different dates of proposed delivery being canceled or post poned and the last date they were supposed to bring it they never showed up after we stayed home all day waiting for it and we never received a phone call from them until we contacted them the following week asking why they never showed up and they lied and claimed they left us a voicemail but we never had a missed call or voicemail from them. We debating canceling then but decided to continue because we really needed the order. They finally came this morning with our delivery and it’s the wrong one. The carport shows on our paper work that it is supposed to be black with white siding and gables. The carport they brought it all black…completely wrong. We are requesting cancelation and full refund of $3151.34. We will never work with this company again absolutely rediculous.
  • Review fromEUGENE J

    Date: 07/23/2022

    5 stars
    Hi. Everything went perfectly you guys are all GREAT. The carport is perfect very high quality. And the installers did a great job they were very nice and very professional. You guys are highly recommended. THANK YOU AND GOD BLESS YOU ALL. Have a great day.

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