Reviews
This profile includes reviews for Cenvar Roofing's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 165 Customer Reviews
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Review fromMaurice B
Date: 02/25/2023
5 starsMaurice B
Date: 02/25/2023
We took advantage of the Winter labor sale and had Cenvar come out and install a new roof on our family home. The roof was almost 25 years old. The project managers, staff, and workers were all very professional and worked hard to ensure everything went smoothly. The installation was performed on a bitterly cold but sunny day and the result was flawless.
Cenvar is definitely the way to go due to the enthusiasm and attention to detail that we received from start to the clean up finish. We so appreciate all who were involved with their help and follow up. We would recommend Cenvar to anyone that is considering a new roof.
You can have it all.
Thanks again for everything.
Cenvar Roofing
Date: 03/21/2023
We shared your feedback with the whole Lynchburg team to celebrate the job well done! This is the type of service we hope every customer can experience! It's not just about a new roof but includes leaving the customer with peace of mind that they'll be cared for! Thanks for sharing this review with us, Maurice!Review fromRussrll B
Date: 09/29/2022
1 starRussrll B
Date: 09/29/2022
Contracting phase was horrific - multiple contract versions, often with dates wrong. Did not complete work initially though said they did. We asked them to come out and confirm and then they confirmed a sizeable portion of contracted work was not done. Have been very difficult to deal with throughout and demonstrated no genuine apology for the difficulty. Customer service is unacceptable and we were treated as if we were a bother throughout.Cenvar Roofing
Date: 10/19/2022
We have emailed you apologizing for our failure, and it was a failure on our part. Not the experience we want our customers to have. We stay true to our saying that you don't pay until you're satisfied. We've comped your job, and it's a learning experience for our team.Review fromKatrina M
Date: 08/24/2022
1 starKatrina M
Date: 08/24/2022
Very misleading, when I asked for samples of colors I was given a little square to look at. When shingles was getting put on, looked nothing like what I was shown. Not to mention all the nails we picked up in our driveway & beer bottle caps. Now, stuck with a 12,000 roof that I absolutely HATE!
Owners of Cenvar came to my door to argue, saying I was at fault for not asking for bigger samples. Would not recommend at all.Cenvar Roofing
Date: 10/19/2022
It's our understanding that we've tried our best to explain the situation. All color samples shown were color samples offered by Owen's Corning, which were the same shingles installed on the roof. Unfortunately, this situation has left you with a bad taste, but we know you have a high-quality roof just with a color you hate.Review fromPat A
Date: 08/04/2022
5 starsPat A
Date: 08/04/2022
Cenvar was prompt to respond to my service request. The estimated 6 week wait for repair turned out to only be a 2 week wait. The repair was efficient and total clean up was done afterwards.
I would certainly recommend Cenvar.Cenvar Roofing
Date: 10/19/2022
Thanks for your recommendations, Pat! Repairs this season have been in high demand so it's wonderful we were able to get to your home relatively fast! haha Thanks for taking the time to submit a review!Review fromJudith M
Date: 07/28/2022
5 starsJudith M
Date: 07/28/2022
I recently had Cenvar come out and install a new roof on our family home. The roof was quite old, probably over 25 years old. The project managers, staff, and workers were all very professional and worked hard to ensure everything went smoothly, even in spite of the hot weather. Out of four estimates for the roof, I chose Cenvar due to the enthusiasm and attention to detail that the representative that gave us. I so appreciate all who were involved and their help and follow up. I would recommend Cenvar to anyone that is considering a new roof. Thanks again for everything!Cenvar Roofing
Date: 10/19/2022
We appreciate the kind words and are glad we could provide you with a positive experience! We love to hear that we stood out from the other companies - having the right people on the team is critical to taking care of our customers! Thanks for the review!
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