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Business Profile

Identification Bureau

ID.me, Inc.

Reviews

Customer Review Ratings

4.01/5 stars

Average of 8,730 Customer Reviews

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Review Details

  • Review fromGuillermo E

    Date: 07/10/2025

    5 stars
    Once I set it up my account, I was very please how ease is to log in my *** account,
  • Review fromBrenda Lee G

    Date: 07/10/2025

    5 stars
    Spent months trying to log on to *** and couldnt get in because of a phone number change. ID.me, *** allowed me to prove my number and I was able to log into immediately
  • Review fromJason M

    Date: 07/10/2025

    5 stars
    The process was Quick and easy to use. Great company..
  • Review fromChristan M

    Date: 07/10/2025

    5 stars
    Quick and simple to verify my identity to login to government websites
  • Review fromDavid C

    Date: 07/10/2025

    5 stars
    I. D. Me is very easy to use. If you need it, use it.
  • Review fromJulia V

    Date: 07/10/2025

    1 star
    ID. Me was definitely not user friendly for me. I kept having to change my password, and it asked me to choose what level of protection I wanted to use, giving me options that I was not familiar with. It wouldnt move on to the next step without telling me what I was doing wrong. And it did not take me back to the application I was working on, and it said it would automatically do that.
  • Review fromEvelyn R

    Date: 07/10/2025

    5 stars
    Very good service, had no problem access the services that I have signed up for. Logging in to check my IRS status was extremely secured and easy, as well as logging in to SS account to view my statement. Highly recommend. Thank you ER
  • Review fromDeborah C

    Date: 07/10/2025

    3 stars
    The staff were very helpful and despite the frustrations I experienced with the site it took two days and multiple tries to get me verified. I have a tremor and taking pictures was a problem. I did a video verification and finally got it all done.
  • Review fromKaren W

    Date: 07/10/2025

    1 star
    Difficult and time consuming to access ( (about one hour to complete)Not user friendly for elderly people who are not tech savvy Would not upload photos.. kept saying wait then try again never completed Received 7 text messages during process that were concerning Asked tracking number for saving account only have that for checking do had to switch where cant any deposits to checking when submit income tax, they just afk bank and account number I have no idea about savings tracking number but kept getting warning I needed to complete thst number Hope to only have to use this site very minimally on a as needed basis Would be micebifvyhereceas an actual human you could talk to if help needed The help. Section did not help did not understand what to do Other seniors I spoke with feel the same way but not wasting time filling out a survey thst will mean nothing or change anything Sites developed by savvy young people not seniors sad and pathetic
  • Review fromTom P

    Date: 07/10/2025

    1 star
    Wasted 45 minutes jumping through all the hoops, only to have the process ultimately fail. Should have just mailed in my payment to begin with and saved 42 minutes and a boatload of extreme aggravation!!!!

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