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Business Profile

Medical Alarms

Life Protect 24/7
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.82

Average of 667 Customer Reviews

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Review Details

  • Joan M

    Date: 12/17/2024

    Sherry was very professional and kind Asset to have working for your company for sure Patient and asked if could do anything more than add emergency contacts for me

  • Kim W

    Date: 12/17/2024

    He was very polite and professional. He did a great job helping me get a new charging cradle for my device.

  • Carmen P

    Date: 12/16/2024

    I really appreciate the courtesy of Will and all the agents that I’ve contacted since receiving the Life Protect system.

  • Marina L

    Date: 12/12/2024

    He was very polite and easy to understand..I wish that i could have him help me again, when needed.

  • Donald Q

    Date: 12/12/2024

    Very good communication - Very satisfied
    and appreciate the customer service and looking forward to working

  • Elaine C

    Date: 12/12/2024

    The customer service is good, I had a problem with one rep. But when I called back everyone else was very nice.

  • Dianne D

    Date: 12/11/2024

    Theo was very helpful in answering my questions as a new customer just beginning the service. I haven’t received my monitor yet to completely know what to expect.

  • Monica G

    Date: 12/09/2024

    He was very courteous, and surprisingly helpful. He took care of the issue which was that I needed a charger for my device. If it doesn't arrive I will let you know.

  • Misty M

    Date: 12/08/2024

    Life protect 24/7 has been charging my dad, who was elderly, for over 2 years for a service that he never used. I called after he passed away, when I was going through his accounts to cancel the service after I realized what it was. Their customer service department gave me an email address that my email was returned multiple times, she told me that he had no emergency contact on file, so who would they contact if he had an emergency. Also, he has never charged, tested or used the device because we found it in the original box never opened. I was told that once it’s activated they don’t check on the customer. As long as they have their money. They don’t care. I’m very disappointed in the company, their lack of customer service and lack of responsibility/follow up to their customers.

  • Melanie H

    Date: 12/08/2024

    Brandon was very helpful. He answered all my questions about when I would receive my device and gave me the tracking number as well. Thank you very much for your help, Brandon!

Life Protect 24/7 is BBB Accredited.

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