Reviews
This profile includes reviews for Estes Express Lines's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 753 Customer Reviews
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Review fromCathy D
Date: 11/15/2024
5 starsCathy D
Date: 11/15/2024
Our pellet smoker arrived within 5 days. We were satisfied with the delivery. The driver placed it in the garage. Thank you!
Estes Express Lines
Date: 11/26/2024
Thanks so much for your kind words; we love to hear from our customers on how we are doing!Review fromDaniel G
Date: 11/10/2024
5 starsDaniel G
Date: 11/10/2024
The driver was super communicative. Let me know exactly where he was during the time leading up to his arrival.He was very helpful getting the stuff down and putting it in the location where it needed to be unloaded. The materials were in very good condition. There was some damage and scuffing to the boxes with small scuffs on a little of the product but nothing that affected its overall look or functionality in the slightest.Overall, it was an excellent experienceEstes Express Lines
Date: 11/12/2024
Thank you so much for taking the time to share your experience, ******! We work very hard to make sure that we are offering the best experience.Review fromCarl S
Date: 11/08/2024
5 starsCarl S
Date: 11/08/2024
Driver was excellent and knew what he was doing and how to handle the parcel to place it in a safe secure location at my house.Estes Express Lines
Date: 11/11/2024
We are so happy that you enjoyed your experience! Thank you for the great feedback.Review fromSharon F
Date: 11/07/2024
5 starsSharon F
Date: 11/07/2024
Driver was very nice and professional. Arrived in the time frame given.Estes Express Lines
Date: 11/11/2024
Thanks so much for your kind words; we love to hear from our happy customers on how we are doing!Review fromSamuel C
Date: 11/05/2024
5 starsSamuel C
Date: 11/05/2024
My new pellet smoker arrived within two business days, and there was no damage to the smoker. The delivery driver was a professional in handling the smoker, and courteous. Estes Freight lines deserves the 5 star rating I gave them.Estes Express Lines
Date: 11/06/2024
We are so glad you enjoyed your delivery from Estes! We appreciate you taking the time to share your positive experience because we love hearing from our customers!Review fromLaurel B
Date: 11/05/2024
5 starsLaurel B
Date: 11/05/2024
Great tracking processes and wonderful delivery service! The guy was super nice and went above and beyond by asking if we wanted it put in our garage rather than outside in the rain. Thanks dude! You're the best!Estes Express Lines
Date: 11/07/2024
Thanks so much for your kind words; we love to hear from our customers on how we are doing!Review fromSarah B
Date: 11/05/2024
5 starsSarah B
Date: 11/05/2024
The experience was fantastic. My driver was super communicative regarding timing and went above and beyond to get my item into my condo building. Highly recommend!!! Thank you so much.Estes Express Lines
Date: 11/06/2024
We are thrilled to have you as a valued Estes customer! Thank you for sharing your kind words with us - it means so much to our entire team. We look forward to serving you again soon!Review fromEric B
Date: 11/04/2024
5 starsEric B
Date: 11/04/2024
Item was delivered in a timely manner. There was no damage to item. Driver was very friendly and helpful. Will definitely not have a problem using their service again.Estes Express Lines
Date: 11/05/2024
Thank you so much! We are so appreciative you took the time to leave us such a positive note! We look forward to serving you again.Review fromColby J
Date: 11/04/2024
4 starsColby J
Date: 11/04/2024
Our sales rep **** ***** has been very easy and helpful to work with. Drivers and terminals have been great as well. I would highly suggest other companies to use them. The last star will be achieved once all the accounting process's are maintained.Estes Express Lines
Date: 11/07/2024
Thank you so much for taking the time to share your positive feedback, *****. We truly appreciate our customers and your business!Review fromTater J
Date: 10/31/2024
5 starsTater J
Date: 10/31/2024
Called ahead to schedule. Estes was great at putting my products on a box truck instead of 52ft trailer because I live in the country. Products was delivered on time and without damage. Very pleased to say the least!Estes Express Lines
Date: 11/01/2024
Thank you so much for your kind words! We really appreciate you taking the time to share your experience with us and are lucky to have customers like you.
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