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Business Profile

Trucking

Estes Express Lines

Headquarters

Reviews

This profile includes reviews for Estes Express Lines's headquarters and its corporate-owned locations. To view all corporate locations, see

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Estes Express Lines has 65 locations, listed below.

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    Customer Review Ratings

    3.98/5 stars

    Average of 751 Customer Reviews

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    Review Details

    • Review fromVeronica O

      Date: 09/28/2024

      5 stars
      I received delivery of a large smoker I purchased for my husbands birthday. The delivery driver was extremely pleasant and helpful. The package was in excellent condition when it arrived and he handled it with great care when unloading. Thank you!!!
    • Review fromSandy H

      Date: 09/28/2024

      5 stars
      The delivery driver I had was great. He was friendly, happy, and very likeable He handled the furniture carefully and very proficiently.I woul recognize Estes Trucking to anyone.
    • Review fromNirut Z

      Date: 09/27/2024

      5 stars
      Awesome and very calm delivery Experience!We love the service provided, our products were delivered with very good care and with precautions
    • Review fromJenny A

      Date: 09/26/2024

      5 stars
      The business called, confirmed my phone number and let me know the date of when the delivery was going to take place called me on the day of the delivery 30 minutes before the driver was to arrive to make sure someone was home to sign for the delivery and the driver was very helpful and very kind and put our delivery where we wanted it
    • Review fromEmily P

      Date: 09/25/2024

      1 star
      It took 1 month to get my package here!! And shipping box was damaged!!! Delivery guy was GREAT! Everything else was AWFUL!!
    • Review fromLiltina P

      Date: 09/23/2024

      5 stars

      Liltina P

      Date: 09/23/2024

      The delivery guy was extremely professional, hardworking, knowledgeable, and knew how to ensure that my package was not damaged while loading it from the truck. Please ensure that next time he has a partner to help him. The load was oversized and Im amazed at how well he maneuvered everything. He deserves a raise as well so you can keep him on your payroll. He will go a long way in your business if you invest in his success and provide the tools necessary to keep him safe and happy with his work. Very impressed overall! Thank you! ??

      Estes Express Lines

      Date: 10/16/2024

      Thank you so much for taking the time to share your positive feedback. We truly appreciate our customers and your business!
    • Review fromDouglas N

      Date: 09/23/2024

      5 stars

      Douglas N

      Date: 09/23/2024

      Great people, great communication, great service, what more is there to say!

      Estes Express Lines

      Date: 10/16/2024

      We are so happy that you enjoyed your experience, Douglas! Thank you for the great feedback.
    • Review fromRobert M

      Date: 09/23/2024

      5 stars

      Robert M

      Date: 09/23/2024

      Excellent Delivery Company with amazing employees! Very professional, polite and helpful. Estes Express Lines is the Benchmark in logistics and Delivery Services. I appreciate them for going above and beyond!******

      Estes Express Lines

      Date: 10/16/2024

      Thank you very much for such great feedback, Robert! We work hard at Estes to offer the best service.
    • Review fromD. R, R

      Date: 09/18/2024

      1 star

      D. R, R

      Date: 09/18/2024

      The delivery driver was one of the rudest persons I've ever encountered. After saying I wanted to inspect the package as instructed to do so on the label outside the package, which stated "high value item please inspect before accepting" the driver roughly said I don't have time for this turned around and walked off. Totally unacceptable Behavior.

      Estes Express Lines

      Date: 10/16/2024

      We’re so sorry to hear you’ve had this delivery experience. We’re looking into this and would appreciate if you could email our dedicated home delivery support team at *********************************** with some more details.
    • Review fromMICHAEL V

      Date: 09/15/2024

      5 stars

      MICHAEL V

      Date: 09/15/2024

      You worked with me on time delivery window, and I value that very much. Your driver was also very helpful

      Estes Express Lines

      Date: 10/16/2024

      Michael, we're very glad you had a good experience! Thank you for sharing this feedback.

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