Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Pond Management

SOLitude Lake Management

Reviews

Customer Review Ratings

2.65/5 stars

Average of 23 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromClaudia A

    Date: 08/05/2022

    1 star

    Claudia A

    Date: 08/05/2022

    Our three year contract for an herbicidal treatment to control our invasive water chestnuts has been an expensive failure. Appointments have been changed without proper communication, and the careful "monitoring" of our lake not done. In fact, the very first treatment attempt was unbelievable when two men arrived with 2 gallons of spray in a motorized rowboat that couldn't penetrate the weeds. Timing is everything when treating this invasive plant before their spiny black nuts begin to drop. As a result, at the age of 75, I am out on the pond trying to pull up these weeds that are full of black nuts. Solitude Lake Management may have a good reputation in some areas of the country, but like car dealerships, some satellite offices are not as experienced or efficient.

    SOLitude Lake Management

    Date: 09/02/2022

    We are sorry to hear about this and understand your frustration. Your feedback has been forwarded to our district manager.
  • Review fromRebecca R

    Date: 08/04/2022

    5 stars
    Excellent service and feedback with knowledgeable techs who take great care of our lake..
  • Review fromLaura M

    Date: 08/04/2022

    5 stars
    Our technician is prompt and addresses our concerns once presented.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.