Reviews
This profile includes reviews for Sono Bello's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 245 Customer Reviews
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Review fromJessica D
Date: 07/01/2025
2 starsThis business has not kept their word in refunding our money. It's been several months since they said they would give us a refund. When my wife calls them it's the same response " were processing refund". my wife prepaid for the **** and decided due to a medical condition not to have the procedure. When they agreed to the refund they said 7 to 10 business days. When we spoke with your team, we were assured that a refund would be processed. However, we have yet to receive the payment. Each time my wife calls, she receives the same response: "we're processing the refund."Review fromRoxanna W
Date: 06/10/2025
2 starsRoxanna W
Date: 06/10/2025
I had three areas done at once and I was told fat would not return but it did. You should not claim the fat does not return to areas that had fat removed.
Sono Bello
Date: 06/12/2025
We appreciate your feedback. Patients results and safety are our first priority. We're disappointed to hear that your experience has not been exceptional. We would like the opportunity to help find a solution. Please contact us at ************************************* in our corporate office, so that we may discuss your experience and results.
Best,
Sono BelloReview fromYaya B
Date: 06/06/2025
1 starWorse Outcome After Procedure... I went in on 4/10/2025 to have lipo and skin removal from my stomach, a few days later after I was able to remove garment I seen my nightmare become reality. My stomach was blistering and deep purple bruising. I reached out to Sonobello and sent pictures and was told it was normal. I was concerned but my one week follow up was a few days away. When I went in for my one week no doctor was there, and the nurse had no idea what was wrong. My condition has gotten worse but Way too long to write in review.. PLEASE CHECK OUT MY INSTAGRAM PAGE YAYASWORLD28 or ******* *****************Review fromJacqueline F
Date: 06/02/2025
1 starJacqueline F
Date: 06/02/2025
I went in for a consultation for fat removal and felt forced into scheduling and financing a procedure right away. I had no time to think it over.Sono Bello
Date: 06/03/2025
**********, we appreciate your feedback. We're disappointed to hear that your experience has not been exceptional. We would like the opportunity to help find a solution. Please contact us at ************************************* in our corporate office, so that we may discuss.
Best,Sono Bello
Review fromAngie G
Date: 05/29/2025
2 starsAngie G
Date: 05/29/2025
Was not satisfied with Doctor, had to have another doctor clean up her errors, they never returned calls to get into another program for 5 plus months, call recently about some issues but they have not yet returned my call. For what was paid not top notch work by the doctor I had or customer care on getting back to meSono Bello
Date: 06/02/2025
******, we appreciate your feedback. We're disappointed to hear that your experience has not been exceptional. We would like the opportunity to help find a solution. Please contact us at ************************************* in our corporate office, so that we may ************,Sono BelloReview fromFelicia S
Date: 05/19/2025
1 starFelicia S
Date: 05/19/2025
I had the AbEX surgery on February 18, 2025, and my surgeon was Dr. ******* ended. I have been to 3 post opp appointments in ************, **. I am VERY UNHAPPY with my results of how my body looks after the surgery. I expressed at my consultation that I wanted a flat stomach and no back fat ( which they call back bra roll). Here I'm 3 months post opp and look like I'm 2-3 months pregnant!!! I agree that my stomach, back, and waist is smaller than it was before the surgery, but I signed up for my stomach to look snatched. Driving 2 hours for my post opp appointment is such a waste of time, because you NEVER speak with a surgeon or doctor! The nurse or tech. Only takes pictures of your body but can never answer any of my questions about my concerns!! Today I went for my 3 month follow up appointment and told the nurse that I am very unhappy with the way my body looks and still have a big stomach, and bra rolls in the back and I asked about the incision! I told her that by now I should be looking at least close to my stomach being snatched! Her response was that the way my stomach is is probably internal *** is based in my diet and exercise!!!! She never asked me what I eat or if I excise, so how can you say that!! That was BS! I feel like how have wasted $11k and will NEVER recommend anyone to ********* for a tummy tuck! ?? They don't give you or recommend fajas , which you really need to wear to contour your shape and help with the swelling. Instead they give you 2 body shapewear that has no compression at all, it just feels like a bodysuit! They don't inform you about lymphatic drainage massages, which helps also with the swelling!! To me all they seem to do is take your money and don't care about what your results are or any of your concerns!Sono Bello
Date: 05/21/2025
Hi *******, we appreciate your feedback. Patients results and safety are our first priority. We're disappointed to hear that your experience has not been exceptional. We would like the opportunity to help find a solution. Please contact us at ************************************* in our corporate office, so that we may discuss your experience and results.
Best,
Sono Bello
Review fromJ.R. R
Date: 05/16/2025
1 starJ.R. R
Date: 05/16/2025
Thank you to everybody who left these reviews. I have seen the light. I was going to have it done because I wanted a flat stomach but after reading these reviews I am once again happy with my body.Sono Bello
Date: 05/19/2025
Thank you for sharing your feedback with us. We strive to provide the best experience for our patients, and we take every complaint as an opportunity for improvement. We want to assure you that we have received numerous positive reviews and testimonials from our patients. If you have any questions or concerns about our procedures, we would be more than happy to address them.Please feel free to contact us at ************************************* so we can get connected.Review fromDonna B
Date: 05/16/2025
1 starDonna B
Date: 05/16/2025
I am skinny just wanted to remove the bulge even though the mark the area Two doctors years later still waiting for the result new york makes me wonder if they did it on purpose how can you make the same mistake twice scammer been around a long timeSono Bello
Date: 05/19/2025
*****, we appreciate your feedback. Patients results and safety are our first priority. We're disappointed to hear that your experience has not been exceptional. We would like the opportunity to help find a solution. Please contact us at ************************************* in our corporate office, so that we may discuss your experience and results.
Best,
Sono BelloReview fromMike D
Date: 05/15/2025
1 starMike D
Date: 05/15/2025
Sono Bello uses its patients and gives them the run around when they ask for a revision. They work their clinical teams to the bone without lunch just so the area leaders and organization can drive profits and get their bonuses. Patients need to research their surgeons prior to the procedure. Not all are board certified, some have even been podiatrist. Be careful, its your body not theirs!Sono Bello
Date: 05/19/2025
****, we appreciate your feedback. We're disappointed to hear that your experience has not been exceptional. We would like the opportunity to help find a solution. Please contact us at ************************************* in our corporate office, so that we may discuss.
Best,
Sono BelloReview fromBarbi C
Date: 05/12/2025
1 starBarbi C
Date: 05/12/2025
I suppose that based on these reviews, I shouldve done a little more homework before I booked an appointment. I got there at 1:15 today which is the time I was appointed. There were several people in the lobby and we were told that there was not a key to open the office. I drove an hour to get there in an hour to get home only to find out that nobody had a key. I have never seen such an unprofessional situation in my life. Pretty sure they lost some money today, they certainly lost mine. How inconsiderate can you be, I got a call 15 minutes after I left letting me know. My appointment was going to be moved to 330. Think twice before you book here read the reviews. Someone couldve called me first thing this morning and saved me a two hour round trip drive.Sono Bello
Date: 05/14/2025
Barbi, we appreciate your feedback. We're disappointed to hear that your experience has not been exceptional. We would like the opportunity to help find a solution. Please contact us at ************************************* in our corporate office, so that we may discuss.
Best,Sono Bello
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