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Classmates.com

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Reviews

Customer Review Ratings

1.06/5 stars

Average of 158 Customer Reviews

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Review Details

  • Review fromBetty P

    Date: 07/23/2025

    1 star
    I've received a billing of $22 from classmates.com.On my credit card even though I never subscribed to them. They frequently send ADS on my email.Even though I have asked to be unsubscribed. I called them and got a very rude person after waiting a very long time. She said they do not give refund and can't take me off the Email list . I am amazed that nobody has ever done anything to shut down.This business . They are literally stealing money from people.
  • Review fromKelly F

    Date: 07/21/2025

    1 star
    Classmates.com is a scam. Do not sign up for it. Do not pay for it. They will scam everybody that signs up. Theres nothing to see anyway you can get more information on your classmates on ********. I see the reviews and classmates.com has done everybody else like they did me. I hope they check on their food.
  • Review fromDorina D

    Date: 07/17/2025

    1 star
    My husband and I are very disappointed with Classmates.com. They never notified us about renewing a 2 year subscription. I called and they were very ****, and reminded me that they do not give refunds. So we are out $96.00. We are in our 80's. Most of our classmates are dead!!
  • Review fromDebbie J

    Date: 07/13/2025

    1 star
    Classmates automatically charged me for another subscription I did not want. Then talked to a horrible person who was not helpful. Called back got a nice person and asked for a manager to call me and still no call from the manager. I called my bank to stop payment. Classmates is a scam operation.
  • Review fromLoriAnn S

    Date: 06/21/2025

    1 star
    Classmates renewed my membership at twice the price despite me canceling on the renewal date. They refused to refund the membership fee, and still renewed my membership for another year even though I don't use their site. Total scam.
  • Review fromMichael S

    Date: 06/16/2025

    1 star
    Lied to me in advertising about having a yearbook to my graduation year and school. Had me sign up to view a yearbook it didn't have, it has in its contract to recharge you for a service you can not use, and have a no refund policy. I lost all my money as they keep changing you and you can not get any refunds. This is a parasite website.
  • Review fromDonna J

    Date: 06/10/2025

    1 star
    Havent been on classmates site in over a year, I was not aware that a subscription existed until I seen the email so I immediately cancelled and requested a refund and they refused me my money back. This is so unfair to innocent people and we should be allowed our money back if we cancelled the membership within a certain timeframe.
  • Review fromGabriella G

    Date: 06/08/2025

    1 star
    Like everyone said, doubled the subscription, doesnt honor when you cancel, wont refund. I am STILL fighting to get a refund and its ridiculous. I cancelled over 6 months ago and when I paid it was paid with a different card yet they charged $60 to a different card??? On a subscription I already cancelled and I cant even close my account out or re cancel the subscription because it keeps giving me an error message. This is ridiculous. Give me a refund and close my account!!!
  • Review fromJim H

    Date: 05/26/2025

    1 star
    I want them to stop contacting me and they appear to either ignore or deny my request, I am ************************************ contacting anyone
  • Review fromJune R

    Date: 05/21/2025

    1 star
    This company doubled my subscription rate without notifying me of the change. In addition, they would not refund me. They are not accurate on their website combining all the schools with the same name together. They flood your email daily yet dont notify you of increases, etc. I will let my classmates know not to join this website. Rip off!

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