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Business Profile

Property Management

Weidner Property Management LLC

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Weidner Property Management LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Weidner Property Management LLC has 371 locations, listed below.

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    Customer Complaints Summary

    • 142 total complaints in the last 3 years.
    • 52 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:08/01/2022

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On July 25, 2022 my boyfriend was walking our puppy Daisy at 6:50am. A neighbor was walking his German ******* and lost control of his dog. His dog ran up on my boyfriend and our puppy and bit our puppy 5 times. We both had to miss work that day because our puppy had to be taken to emergency. She had to get 10 staples on her laceration. It costed us $650. My boyfriend went to the ****** of Las Brisas apartments (where we live and where the attacked occurred) and they said that their director was not working that day. She would call us on Tuesday. My boyfriend called the Las Brisas apartments ****** on ****** after we both got out of work and they had told him that the director left work already. We were frustrated that the director went to work and did not call us to address the issue. On Wednesday, our puppy woke up worse and I had to miss work to take her to emergency. I went to the Las Brisas ****** that morning and they told me that they already told my boyfriend that they were going to call him back and that they were waiting for a response from their legal team. While I was at the emergency vet with our puppy, the ****** had called my boyfriend finally. They told us they would talk to our neighbor and ask him to pay and if he refused to pay that the apartments insurance would cover the cost of the emergency vet visit. We filed a police report. We called animal control but they said our case is pending because they are understaffed at the moment. I called ************************** because they manage Las Brisas Apartments. I had to leave a voicemail and I never received a call back.Today, August 1, 2022 my boyfriend went to the Las Brisas apartments and the apartments want our insurance to reimburse us. We dont know the name of our neighbor so we can file a claim. Someone had told us that the German ******* had attacked another dog before at Las Brisas. My boyfriend told the director that we know it isnt the first time the dog attacked and they acted dumb.

      Business Response

      Date: 08/03/2022

      To whom it may concern, 

      Weidner Apartment Homes no longer owns Las Brisas, who is now owned by **************************. We would advise this resident to contact this company, we located the following contact information for Western Wealth:

       

      **************

      ************************************************************************

       

      We wish her the best of luck in getting what she needs and a speedy recovery for her puppy!

      Customer Answer

      Date: 08/04/2022

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is okay. I wish you all would have reached out to ************************** because they are the new management of Las Brisas Apartments.

      Sincerely,

      *********************

    Weidner Property Management LLC is NOT a BBB Accredited Business.

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