Reviews
This profile includes reviews for Lake Washington Windows & Doors's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 31 Customer Reviews
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Review fromBrent S
Date: 04/16/2025
5 stars****** Crisanto, and ***** did a great job. They showed up on time, kept the house clean, double checked all the seals, finished the job ahead of schedule, and showed us the cool new things our windows could do. Highly recommend!Review fromMatthew N
Date: 03/12/2025
5 starsMatthew N
Date: 03/12/2025
Ordered a replacement window in January, had it installed by the first weekend of March. Everyone from LWWD was super professional and all appointments were either on time or early (with a heads up in all cases via text or phone call). Installation went off without a hitch as well. Highly recommend.
Lake Washington Windows & Doors
Date: 03/31/2025
Thanks so much, *******! Were glad everything went smoothly and that you felt taken care of throughout the process. We truly appreciate the recommendation!Review fromJulie T
Date: 03/07/2025
5 starsJulie T
Date: 03/07/2025
Ordered Milgard replacement windows. Arrived in time frame promised. Installation was seamless. ********, **** and ***** did a great job installing and left everything cleaned up beautifully. Highly recommend.Lake Washington Windows & Doors
Date: 03/31/2025
Thank you, *****! Were so happy to hear everything went as promised and that the team took great care with your install. We really appreciate your kind words and support!Review fromGary Y
Date: 02/04/2025
5 starsGary Y
Date: 02/04/2025
Everything from end-to-end was professional, patient and detailed. We had lots of time with sales and design to see our options. They guided us through decisions we didnt even know wed have to make.The whole house was immediately warmer and the installation was so smooth. (At least from our side. I hope the installers felt the same.)The installation team told us each day what they would be working on tomorrow and worked around a couple of tight and high areas with no issues.They took extra steps to protect the surrounding areas and provided great information about how it was going.They took time to save some special millwork around the front door on the inside that we werent sure could be saved. It looks great.Finally, the Milgard windows we chose are so crystal clear, it feels like Ive moved to a different ******* grateful for everything Lake Washington Windows and Doors provided for us.Thanks to ***** ***** *****, ***** ***** (and that other guy that showed up. LOL!)And *** thank you for being diligent and continually following up with us. Even when we didnt get back to you right away. You were so polite.Lake Washington Windows & Doors
Date: 02/05/2025
Thank you so much for your thoughtful and detailed review, ****! Were absolutely thrilled to hear that your experience with Lake Washington Windows and Doors was professional, smooth, and, most importantly, stress-free.
Enjoy your new, crystal-clear Milgard windows and the warmth they bring to your home. If you ever need anything in the future, were always here to help.
Thanks again for trusting us with your home!Review fromNina C
Date: 11/23/2024
5 starsNina C
Date: 11/23/2024
Overall, our experience with Lake Washington Windows & Doors was very professional. Scope of work involved a new sliding patio door that was completed within 1/2 day. They offered reasonable pricing - not the cheapest, but not the most expensive either, which in my opinion is the best approach to take with home services. This was a multi-step process (inquiry, free quote, critical measure, installation) in which we engaged with 4-5 different people.Installation (6/5): *************** were ROCKSTARS. They were professional, friendly, thorough, and highly knowledgable. We were there throughout the entire process - and could tell they took pride in their work and installed it as if it were their own home. For example, ******** laid down a wood transition piece and while trying to press it into place, the wood slightly split. He removed it and replaced it with a new one. When **** tried to install the screen door, he was very meticulous in making sure it was balanced and the wheels were sliding properly.Scheduling (4/5): Scheduling process was generally communicative and straightforward; however, due to the bomb cyclone, we experienced some last minute scheduling changes.Inquiry/Sales (4/5): After I initially submitted an inquiry online, I felt bombarded by the e-mail, texts, calls to follow up. I appreciate a company making sure I receive communication from them, but because I was reached out to by multiple people with 7+ touchpoints, it was a lot. There was also a system issue that caused confusion around scheduling. However, after getting into contact & scheduling the estimate appointment, everything else generally went smoothly, so I'm glad I didn't let this part stop me from moving forward because the installation was top-notch.Lake Washington Windows & Doors
Date: 03/31/2025
Thank you so much, ****! We truly appreciate your detailed feedback it helps us learn and continue improving. We're especially glad to hear that ******** and **** made such a great impression and delivered an install youre happy with. Well definitely take your notes about the early communication to heart. Thanks again for working with us and for sharing your experience!Review fromLauren C
Date: 11/15/2024
5 starsWe are thrilled with our new sliding glass door and window. The installers, ******** and ****, worked quickly and were exceptionally professional, finishing the job earlier than expected and left the space very clean. The work met and exceeded our expectations. The whole process from start to finish was hassle free with great communication from *******, ******** and **** before and during the project.Review fromDiana D
Date: 11/05/2024
5 starsVery professional. They replaced my patio door on a rainy October day with some discomfort on the worker's part but none on mine. I also appreciated the help of the salesperson. Thanks, guys.Review fromRay T
Date: 09/13/2024
5 starsI cant say enough about *************************** and their stellar commitment to customer satisfaction. Ive been dealing with a lot of questionable contractors lately due to all of the work Ive done on my house this year. *************************** was by far the best experience. ******* was my first contact. He was on time, friendly and did not try to pressure, oversell or overcharge me. The quote he provided me was on par price wise and was very detailed. He was also very knowledgeable about payment options and timelines. The admin staff, *******, *******, ******** were all awesome at their jobs. They kept me updated on all of the logistics of the project, and promptly and professionally solved any issues that came up which were very few.The installers were the stars of the whole operation. *********** and his partner (I wish I could remember his name) were on time, very professional and took great care of my home. They made sure my space was protected from the elements and left the site clean and tidy afterward. I had a last minute request regarding the trim, ***** listened and did his best to accommodate the request. His we will do everything we can to make sure youre happy with the results attitude was the icing on the cake for me. Overall, I rate the entire experience, 5 out of 5.Review fromEzekiel M
Date: 07/25/2024
5 starsThis company did great work for us on a new set of exterior french doors, replacing an old sliding glass door. It was a custom size opening, and initially the install was too tight, but ******** and **** did a great job completely revising the install free of additional charge to get the door functioning perfectly. They worked hard to make it right for us.Review fromBlair C
Date: 05/16/2024
5 starsBlair C
Date: 05/16/2024
******** and ****, the two-man team that was sent to do two full stories of windows, were fabulous. Work was impeccable and any issues that came up were handled seamlessly and in an stress-free manner. Their attitude was lovely as were both of them as individuals. Whoever does the hiring at this company does a wonderful job. I am very happy with our new windows and would highly recommend this company to others.Lake Washington Windows & Doors
Date: 05/24/2024
*****, your feedback has truly brightened our day! We're thrilled to hear that ******** and **** delivered such outstanding results, transforming your house with their window installations. We take pride in ensuring that every member of our team upholds our standards of excellence. Thank you and enjoy your new windows!
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