Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Batteries

Dakota Lithium Batteries

Reviews

Customer Review Ratings

3.52/5 stars

Average of 29 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJake D

    Date: 05/25/2025

    1 star
    I made a purchase of a battery and charger in December of ************************************************************************ 4-8 weeks. My payment was taken out on the date of purchase and I waited a couple months without receiving any kind of updates. It is now may of 2025. I tried e mailing them multiple times and have received no response as well as calling and same thing, no response. I'm basically out my money and have received nothing. I simple reply that it's still backordered or a refund is all im looking for but I can't get through to them. Will never make the mistake of purchasing from dakota lithium in the future
  • Review fromLuc R

    Date: 11/25/2024

    5 stars

    Luc R

    Date: 11/25/2024

    We had 2 defective batteries and the experience we had with Dakota customer service was perfect from start to finish. They helped with troubleshooting of the faulted batteries and the replacements were shipped quickly. They exceeded our expectation and we are very thankful.

    Dakota Lithium Batteries

    Date: 11/27/2024

    Thank you for your feedback! We appreciate you taking the time to leave us a review and are delighted to know about your positive experience with us. Your satisfaction is our top priority, and we look forward to serving you again soon! 
  • Review fromGARY H

    Date: 11/19/2024

    5 stars
    I absolutely love my DL+ 12V 135AH and 36V 60AH batteries for my Vexus VX20 bass boat. The technical support staff have been extremely good in providing timely and detailed answers to questions regarding installation, charging, and battery care concerns.
  • Review fromDan G

    Date: 11/06/2024

    1 star

    Dan G

    Date: 11/06/2024

    No receipt sent, got promotional brochure and battery instructions. No response to email nor do they don't take phone calls. This company seems like a scam, BBB needs to flag them as a "Chinese scam."

    Dakota Lithium Batteries

    Date: 11/07/2024

    Hello ***,

    We apologize that you didn't receive the level of support that we pride ourselves on. I reached out to you but don't hesitate to ever send our support team an email over at ****************************************************************************************************.

  • Review fromWilliam M

    Date: 10/24/2024

    5 stars
    The Dakota Lithium ****************** is the highest in Regards for their support. I had a warranty issue that was resolved with this team.Thank you, **** Thank You, Dakota Lithium Battery
  • Review fromJeff C

    Date: 09/16/2024

    1 star
    **** C I am really disappointed in the customer service. I performed all the multimeter readings they requested and now I've been ghosted. 5 days and no response. When you pay $1600 for a battery you expect service. The *********************** System, is obviously not working in my 63AH, 36V Lithium ION battery. I've tried two different Dakota battery chargers and the same result. Talk to a trolling motor service technician before buying a Dakota. The one I talked with said they see problems with them all the time.
  • Review fromLarry M

    Date: 08/13/2024

    5 stars
    Great people to work with on the purchase and the Service when my charger failed was perfect. Immediately agreed to replace it and shipping was quick.
  • Review fromChristoffel v

    Date: 06/18/2024

    5 stars
    Great product, ****************** that listen and help solve any problem. Best investment I made on my batteries for my bass boat
  • Review fromJoe R

    Date: 05/16/2024

    5 stars
    Unbelievable customer service!!!******************************************* is by far the best company I have dealt with for customer service and customer satisfaction. I purchased a product that didnt work as intended. I contacted service and they were quick to respond, informative, and ultimately far exceeded any expectation anyone could have possibly expected to rectify a less than ideal situation. They have gained a customer for life. I cannot express how grateful I am that I decided to go with Dakota lithium. ***************************
  • Review fromJeff V

    Date: 05/10/2024

    5 stars
    ************ went way above my expectations. Scale of 1-10 I give it 100. Very pleased with our conversation and the experience I had.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.