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Customer Review Ratings
Average of 29 Customer Reviews
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Review fromJake D
Date: 05/25/2025
1 starI made a purchase of a battery and charger in December of ************************************************************************ 4-8 weeks. My payment was taken out on the date of purchase and I waited a couple months without receiving any kind of updates. It is now may of 2025. I tried e mailing them multiple times and have received no response as well as calling and same thing, no response. I'm basically out my money and have received nothing. I simple reply that it's still backordered or a refund is all im looking for but I can't get through to them. Will never make the mistake of purchasing from dakota lithium in the futureReview fromLuc R
Date: 11/25/2024
5 starsLuc R
Date: 11/25/2024
We had 2 defective batteries and the experience we had with Dakota customer service was perfect from start to finish. They helped with troubleshooting of the faulted batteries and the replacements were shipped quickly. They exceeded our expectation and we are very thankful.
Dakota Lithium Batteries
Date: 11/27/2024
Thank you for your feedback! We appreciate you taking the time to leave us a review and are delighted to know about your positive experience with us. Your satisfaction is our top priority, and we look forward to serving you again soon!Review fromGARY H
Date: 11/19/2024
5 starsI absolutely love my DL+ 12V 135AH and 36V 60AH batteries for my Vexus VX20 bass boat. The technical support staff have been extremely good in providing timely and detailed answers to questions regarding installation, charging, and battery care concerns.Review fromDan G
Date: 11/06/2024
1 starDan G
Date: 11/06/2024
No receipt sent, got promotional brochure and battery instructions. No response to email nor do they don't take phone calls. This company seems like a scam, BBB needs to flag them as a "Chinese scam."Dakota Lithium Batteries
Date: 11/07/2024
Hello ***,
We apologize that you didn't receive the level of support that we pride ourselves on. I reached out to you but don't hesitate to ever send our support team an email over at ****************************************************************************************************.
Review fromWilliam M
Date: 10/24/2024
5 starsThe Dakota Lithium ****************** is the highest in Regards for their support. I had a warranty issue that was resolved with this team.Thank you, **** Thank You, Dakota Lithium BatteryReview fromJeff C
Date: 09/16/2024
1 star**** C I am really disappointed in the customer service. I performed all the multimeter readings they requested and now I've been ghosted. 5 days and no response. When you pay $1600 for a battery you expect service. The *********************** System, is obviously not working in my 63AH, 36V Lithium ION battery. I've tried two different Dakota battery chargers and the same result. Talk to a trolling motor service technician before buying a Dakota. The one I talked with said they see problems with them all the time.Review fromLarry M
Date: 08/13/2024
5 starsGreat people to work with on the purchase and the Service when my charger failed was perfect. Immediately agreed to replace it and shipping was quick.Review fromChristoffel v
Date: 06/18/2024
5 starsGreat product, ****************** that listen and help solve any problem. Best investment I made on my batteries for my bass boatReview fromJoe R
Date: 05/16/2024
5 starsUnbelievable customer service!!!******************************************* is by far the best company I have dealt with for customer service and customer satisfaction. I purchased a product that didnt work as intended. I contacted service and they were quick to respond, informative, and ultimately far exceeded any expectation anyone could have possibly expected to rectify a less than ideal situation. They have gained a customer for life. I cannot express how grateful I am that I decided to go with Dakota lithium. ***************************Review fromJeff V
Date: 05/10/2024
5 stars************ went way above my expectations. Scale of 1-10 I give it 100. Very pleased with our conversation and the experience I had.
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