Reviews
Customer Review Ratings
Average of 147 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromTom S
Date: 11/24/2023
5 starsTom S
Date: 11/24/2023
Simply outstanding!! Great communication and service. The best warranty provider that I have ever experienced.
Servify (US), Inc.
Date: 03/13/2024
It's always good to see customers happy! Thank you for the feedback.Review fromNathan S
Date: 11/06/2023
5 starsNathan S
Date: 11/06/2023
Used this service via ************ Plus. Phone replacment process was easy and clear. Initiated replacement online and had no issues at any step of the process.Servify (US), Inc.
Date: 03/13/2024
It's always good to see customers happy! Thank you for the feedback.Review fromElmer D
Date: 10/04/2023
5 starsElmer D
Date: 10/04/2023
Amazing service, was able to replace my broken phone. ThankfulServify (US), Inc.
Date: 03/13/2024
It's always good to see customers happy! Thank you for the feedback.Review fromAndrian L
Date: 09/24/2023
1 starAndrian L
Date: 09/24/2023
Sent my cellphone for repairs two months ago, still waiting to receive backServify (US), Inc.
Date: 03/13/2024
Hello *******,
As checked, Your claim repair has been successfully completed. Hope your issue has been resolved.Review fromTunde A
Date: 09/20/2023
1 starTunde A
Date: 09/20/2023
I misplaced my phone while hanging out with friends on Friday night 9/15/2023 to Saturday morning 9/16/2023. my ******* galaxy flip 5 went missing. i didn't realized this until the next morning. I have been reaching out to servify for 5 days now and they are declining my claim. my **** was activated which they claim it wasn't and my plan is still active. i need this issue resolved as soon as possible as I am losing money for not being able to be reached on my phone. I wish I could give a 0 rating.Servify (US), Inc.
Date: 03/13/2024
Hello Tunde,
Upon review, we apologize for any inconvenience caused. However, please be aware that the claim was not approved in accordance with the terms and conditions of the plan.Review fromDe S
Date: 08/17/2023
5 starsDe S
Date: 08/17/2023
Was in another state on vacation when I dropped my phone. I was able to find a nearby ubreakifix and schedule a same day appointment. Phone was repaired within an hour and a half! Amazing service and phone was just like new!Servify (US), Inc.
Date: 08/18/2023
Thank you for the feedback. Your positive feedback will help us deliver our services with more enthusiasm and passion.Review fromAtom K
Date: 08/11/2023
5 starsAtom K
Date: 08/11/2023
Great service, speed, and punctuality.And I usually don't get insurance. I don't regret it at all.Servify (US), Inc.
Date: 08/14/2023
Thank you for the feedback. Your positive feedback will help us deliver our services with more enthusiasm and passion.Review fromWILLIAM C V
Date: 07/24/2023
5 starsWILLIAM C V
Date: 07/24/2023
My ******* S20+ was replaced within 24 hours when it was damaged. The service was outstanding!Servify (US), Inc.
Date: 08/21/2023
Thank you for the feedback. Your positive feedback will help us deliver our services with more enthusiasm and passion.Review fromJenna D
Date: 07/21/2023
4 starsJenna D
Date: 07/21/2023
Scheduling a repair and getting it fixed was really easy. The hardest part was deciphering the phone call to get there. Lots of background noise made it really hard to understand the customer service agentServify (US), Inc.
Date: 07/24/2023
We are constantly trying to improve and will thrive to make every effort to make every experience better than the last. Your feedback is duly noted and shared with the relevant team.Review fromJason K
Date: 07/21/2023
5 starsJason K
Date: 07/21/2023
After waiting on the part to arrive service was quick and easy.Servify (US), Inc.
Date: 07/24/2023
Thank you for the feedback
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.