Reviews

This profile includes reviews for Ecoshield Pest Control's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Ecoshield Pest Control has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Ecoshield Pest Control

  652 Industry Dr Seattle, WA 98188-3406

  
• 

  Ecoshield Pest Control

  4927 95th St SW Ste C Lakewood, WA 98499-5963

• 

  Ecoshield Pest Control

  15846 Preston Pl Burlington, WA 98233-3550

Review Details

• Review fromMarissa H

  Date: 06/14/2025

  5 stars

  Marissa H

  Date: 06/14/2025

  Salesman had great communication, got rid of a ***** problem!
  

  Ecoshield Pest Control

  Date: 06/16/2025

  Hi *******,

  Thank you for taking the time to share your experience! We appreciate the opportunity to provide pest control solutions and are always here to help with any future concerns that may arise.

  If you ever need further assistance, feel free to reach out to our team directly at ********************************* We're committed to keeping your home protected and your experience a positive one.

  Via I.

• Review fromHannah P

  Date: 06/14/2025

  5 stars

  Hannah P

  Date: 06/14/2025

  **** ***** is very good. Very caring sales man and knows what hes talking about.
  

  Ecoshield Pest Control

  Date: 06/16/2025

  Hi Hannah,

  Thank you for the kind words! We're thrilled to hear that **** ***** made a strong impression with his knowledge and care, hes a valued part of our team, and feedback like yours truly reinforces the standard we strive for.

  If theres ever anything more we can do for you, please dont hesitate to reach out to us at ********************************* Were always here to help and appreciate the opportunity to serve you.

  Via I.

• Review fromAnacortes W

  Date: 06/07/2025

  1 star

  Anacortes W

  Date: 06/07/2025

  They don't care about no soliciting signs. They have the same script they use for every door-to-door interaction. Our entire neighborhood has rallied against them on Nextdoor. I suggest calling the cops when they show up.
  

  Ecoshield Pest Control

  Date: 06/10/2025

  Hi Anacortes,

  Thank you for sharing your feedback. We truly value input from members of the community, and we understand how important it is for residents to feel comfortable in their neighborhoods.

  Our team members are trained to engage with potential customers in a professional and respectful manner during door-to-door outreach. We aim to provide helpful information about pest control services and to answer any questions residents may have.

  Wed like to look further into your experience and ensure that any concerns are addressed properly. Please reach out to us directly at ******************************** with any additional details youre willing to share, such as your location or the time of the interaction. This allows us to take appropriate next steps and continue improving our approach.

  Thank you again for taking the time to reach out.

  Via I.

• Review fromRylee D

  Date: 05/30/2025

  5 stars

  Rylee D

  Date: 05/30/2025

  This company has been treating my house for over 3 years now. They have very good communication & always exceed our expectations. The sales guy that we worked with (*****) was very clear on expectations and how the contract worked when we signed up. Typically were not people to sign up for service that is offered door to door but ***** was kind, honest, and patient with our concerns. Our technicians are always very friendly & kind. They knock on the door to let us know when they are starting and send us a report of what was performed and any findings that should be brought to our attention. Overall, we have been extremely pleased with the service EcoShield has provided & were extremely happy to be ANT FREE! Thank you EcoShield
  

  Ecoshield Pest Control

  Date: 06/02/2025

  Hi *****,

  Thank you so much for your thoughtful and encouraging review! Were truly grateful to have had the opportunity to serve your home over the past three years, and were thrilled to hear that your experience with our team especially ***** and your technicians has been so positive.

  Clear communication and reliable service are top priorities for us, and its great to know that those values have come through consistently in your interactions. Were especially glad to hear that youre enjoying an ant-free home thats exactly the kind of peace of mind we strive to deliver!

  Thank you again for your continued trust in Ecoshield. We look forward to continuing to exceed your expectations.

  Via I.

• Review fromSuzanne T

  Date: 05/30/2025

  1 star

  Suzanne T

  Date: 05/30/2025

  It's posted on my door and doorbell - no soliciting. The tech came to my door and started his sales pitch about how he was servicing my neighbors and he know the area had rats and ants. I interrupted and pointed to the no soliciting signs. He started arguing that he was trying to sell me anything - he just wanted to know who we used. I ended up slamming the door to get my point across that no soliciting means NO. 1) never cop an attitude if you're trying to sell something 2) arguing will never change my mind to buy something from you. Just apologize for not seeing the signs and move along.
  

  Ecoshield Pest Control

  Date: 06/02/2025

  Hi *******,

  Thank you for taking the time to share your experience. We take feedback like yours seriously, as it helps us continuously improve how we represent ourselves in the communities we serve.

  We appreciate your perspective and understand how important it is for residents to feel comfortable and respected at their homes. While our representatives are trained to be courteous and professional during their community outreach, we also recognize that individual interactions can vary.

  Wed like to ensure this situation is addressed appropriately and thoroughly. Please reach out to us directly at ******************************** with any additional details so we can follow up with the appropriate team.

  We remain committed to ensuring a positive experience for every household we engage with and appreciate the opportunity to make this right.

  Via I.

• Review fromAnkur G

  Date: 01/30/2025

  1 star

  Ankur G

  Date: 01/30/2025

  I usually avoid commenting on how this company traps people in contracts (though I agree with those complaints), but I wanted to share a more practical issue that happened to **** had a plumbing leak in my crawl space that needed urgent attention and services in a specific order: Cleanup ? Rat Traps and Treatment ? Plumbing Fix.The plumbing and cleanup crews were fantasticempathetic, responsive, and able to coordinate their visits within 24 hours. They even worked together to help resolve the problem quickly. Unfortunately, Ecoshield was the complete opposite.When I signed up, the salesperson promised they were fast and accommodatinghe even had a crew on standby during the sales pitch, ready to arrive within hours. Naturally, I expected similar treatment when I called their office for help. Instead, I was told that the earliest they could send someone was a full week later. No empathy. No effort to accommodate. Just a flat response that now has me scrambling to deal with a week-long plumbing disruption.The experience was not just disappointingit felt dismissive and misleading. This isnt just about money; its about the complete lack of service and care. I would strongly advise others to steer clear of this company.
  

  Ecoshield Pest Control

  Date: 02/04/2025

  Hi Ankur,

  Thank you for sharing your experience. We understand how urgent situations like yours can be, and we strive to provide service that meets our customers needs. While scheduling availability can vary based on location and demand, we always aim to be as responsive and accommodating as possible.

  Wed like to learn more about what happened and see if theres anything we can do to make this right. Please reach out to our team at ******************************** so we can look into this further. Your feedback is important to us, and we appreciate the opportunity to address your concerns.

  Customer Feedback Team

• Review fromB. s.

  Date: 12/27/2024

  1 star

  B. s.

  Date: 12/27/2024

  An Ecoshield Pest Control representative came to our home in July of 2024, said that he was in the neighborhood treating a rodent problem for one of our neighbors. He asked if we would like a free inspection. They checked the crawl space only and said that there was evidence of rats. We agreed to a one-time treatment for $184.21. There was no written contract, and, to our knowledge no verbal contract. It was just a one-time treatment on 07/23/2024. They came back on 10/30/2024 and allegedly did another treatment. We told them we no longer wanted their services but paid the $184.21 anyway. They recently contacted us and told us we would have to pay $743.00 to terminate the contract. Given number of similar complaints on this site and others, we have also filed a complaint with the Washington State Attorney General. This company clearly does not hesitate to mislead and cheat customers.
  

  Ecoshield Pest Control

  Date: 01/06/2025

  Hi *****,

  Thank you for bringing your concerns to our attention. We take all feedback seriously and appreciate the opportunity to address your situation. At Ecoshield Pest Solutions, we prioritize transparency and strive to provide a positive and seamless experience for all our customers.

  Regarding your mention of service and contract concerns, wed like to clarify that our services and agreements are designed to ensure clear communication and understanding at the time of signup. Our representatives are trained to explain the details of any services provided, including treatment plans, pricing, and agreement terms. We also make efforts to ensure that customers are aware of any recurring services if applicable.

  That being said, your feedback is important to us, and we would like to better understand the specifics of your experience to ensure it is properly addressed. We encourage you to reach out to our Customer Feedback Team directly at ******************************** so we can work with you toward a resolution.

  We remain committed to resolving this matter in a way that aligns with your expectations and our standards of service.

  Sincerely,
  Customer Feedback Team

  B. s.

  Date: 01/15/2025

  First of all I was told by your *** that it was special sale. He DID NOT explain I was signing up for a full year and would have to pay back the sale price if I cancelled. To me it was a rip off. TOTALLY Phoney b.s. I have told everyone I know about the scam....yes....scam.

• Review fromT. M.

  Date: 12/17/2024

  1 star

  T. M.

  Date: 12/17/2024

  I would give them a -0 review if I could. Salesperson was misleading about price and i noticed no difference in pest control. What was originally supposed to be $200 ended up costing me over $800 a year. When I tried to cancel, they said I still have to pay an additional $250.64 or they would report me to the credit *****. I wish I had checked with Yelp or the BBB before I hired them. It's a scam that I'm still paying for.
  

  Ecoshield Pest Control

  Date: 12/19/2024

  Hi *******,

  Thank you for sharing your experience. We strive to ensure all aspects of our agreements, including pricing and cancellation policies, are clearly explained at the time of service signup. Your feedback is invaluable in helping us improve the customer experience.

  We are committed to resolving any concerns you may have and invite you to contact us directly at ********************************* Our team is here to address your situation and work toward a satisfactory resolution.

  Thank you for bringing this to our attention, and we appreciate the opportunity to assist you further.

  Customer Feedback Team

  T. M.

  Date: 01/01/2025

  Ecoshield's response to BBB complaints seem like form letters. This is understandable because there are so many. I have reviewed my contract and nowhere does it state that the visits would cost $250.64. They said that they would be out on December 20th to service my property and never showed up and still charged me. I don't know how this company remains in business. I'm sixty-five years old, homebound and feel like I've been taken advantage of.

• Review fromLorna D

  Date: 09/18/2024

  1 star

  Lorna D

  Date: 09/18/2024

  DO NOT SIGN UP WITH THIS COMPANY! They are scammers! They walk around with spray bottles and basically DID NOTHING!!! After two of these ridiculous services, we had the worst ant infestation of all time! When I called, they were unable to get someone out for over 2 weeks, even when their marketing messages state that they will respond immediately! I cancelled the service and now they are literally harassing me EVERY day for payment of an "early cancellation discount"! The company I hired to treat the ants charged me less that half of the EcoShield cost! This company is really BAD! Avoid at all costs! My next complaint is the State ************************** This company is predatory in their business practices.
  

  Ecoshield Pest Control

  Date: 10/09/2024

  Hi *****,

  Thank you for sharing your experience. We take these concerns very seriously and strive to provide effective services with clear communication at all times. It's important to us that our customers feel satisfied with the results of their treatments, and we're sorry to hear that this was not your experience. We also understand the frustration regarding the early cancellation fee, and we would like the opportunity to review your account and address this issue directly.
  
  Please reach out to us at ******************************** so we can work with you to resolve your concerns.
  
  Sincerely,  
  Customer Feedback Team

  

  Ecoshield Pest Control

  Date: 10/09/2024

  Hi *****,

  Thank you for bringing this to our attention. We take your feedback seriously and are committed to addressing your concerns. It's important to us that our services are effective and that our customers receive prompt responses, so we regret that this was not reflected in your experience. Wed like to look into the situation further, including the service timeline and your concerns about the early cancellation fee.
  
  Please contact us at ******************************** so we can review your account in detail and work toward a resolution.
  
  Sincerely,  
  Customer Feedback Team

• Review fromParis P

  Date: 09/13/2024

  1 star

  Paris P

  Date: 09/13/2024

  Should be able to give ZERO stars. Bad service, bullying people into signing a contract so they get more money for cancelling their bad service. They charge you over $200 per service, dont treat your whole property, leave supplies on your property. They make you call to cancel, waste your time trying to convince you to stay with the company, dont take no for an answer, offer you $89 services for the remainder, and dont document your call while youre on the phone with them. Should no be able to charge you a cancelation fee, increase pricing, and should provide video of their services. Scripted tactics, you consistently have to repeat yourself and they dont listen, and they dont seem to care.
  

  Ecoshield Pest Control

  Date: 10/09/2024

  Hi Paris,

  Thank you for sharing your feedback. We take your concerns seriously and are committed to improving the customer experience. Our goal is to provide quality service and transparent communication, and we regret that this wasnt reflected in your experience. We understand your frustration with the service and cancellation process, and we would like to investigate the details of your account to address these issues directly.
  
  Please contact us at ******************************** so we can work with you to find a resolution and ensure your concerns are properly handled.
  
  Sincerely,  
  Customer Feedback Team