Reviews

This profile includes reviews for B E C U's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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B E C U has 55 locations, listed below.

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  B E C U

  12770 Gateway Dr S Tukwila, WA 98168-3309

  
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  B E C U

  200 Bellevue Way NE Bellevue Downtown Nfc Bellevue, WA 98004-5720

  
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  B E C U

  401 Broadway E Ste 125 Seattle, WA 98102-3696

  
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  B E C U

  1753 S Burlington Blvd Ste 100 Burlington, WA 98233-3235

  
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  B E C U

  1512 6th Ave Downtown Seattle Financial Center Seattle, WA 98101-1706

  

Review Details

• Review fromMegan G

  Date: 07/10/2022

  3 stars
  I have been a member with BECU for 10 years, and I have always had a great experience with them compared to other banks that I have used. They are very forgiving when it comes to late fees, and I love that they don't charge fees for everything you do. Love that I can get a replacement debit card printed on the spot for free. Also, it's nice to make interest on your funds like you should. They are also quick to detect fraud, and make reasonable accommodations. Their costumer service is very friendly as well. Although I have loved BECU for many years, I have one major complaint that has been driving me absolutely mad recently. I have been receiving late deposits for my work checks! I just got a job that will be my career, and I get paid on specific dates of the month. It seems as though BECU cannot get it together on days when I should get paid early, because my payday is on a holiday or a Sunday. They will hold my deposit over an extra day. For example, should be paid Saturday, because my check lands on a Sunday, and getting paid Monday (not even at midnight.) This is extremely frustrating, because sometimes I have to wait 16 days for my next check. Meanwhile, everyone else at my work will be paid a day early, as it is standard practice to get paid early when this occurs. This is becoming a deal breaker for me unfortunately. I have been paid early only a few times, and I'm just sick of getting paid late for obvious reasons. The inconsistency is annoying as well, because I cannot predict when my paycheck will arrive. Although its my only drawback, it's becoming a big enough problem to be looking at alternative banking options.

• Review fromGregory D

  Date: 06/23/2022

  2 stars
  Online **** paying is very slow. It recently took 13 days for a check to reach a payee. **************** claimed that the **** probably took 9 days to deliver the letter, not likely. This has happened numerous times. BECU has this whopper on their website (https://www.becu.org/everyday-banking/payments-for-any-situation):"Once you input your payee information, you can rest easy we guarantee it. As long as you input your payee information at least 3 business days before a bill's due date, we'll guarantee that the **** is paid on time."In the app there is no way to select a "deliver by" date less than 7 days out.

• Review fromClay B

  Date: 06/23/2022

  1 star
  I can't say enough about how much I hate BECU! I have a car loan with them which I'm ready and able to pay on time every month. However, I have a few issues trying to do this. #1 They don't take credit card payments #2 In order to pay the car payment I have to perform an external transfer from *** to BECU into my BECU Savings Account to start the process of paying my monthly ****. This comes out of my *** account and then 2-4 days later, becomes available in my BECU Savings account. #3 Once the funds show ** in my BECU Savings account, I then have to transfer them into my BECU Car Loan account #4 If the funds are not available in my BECU Savings account on 6/20, BECU puts a debit of the amount of the car payment onto my Savings account. This creates a negative balance in my account because I only use it for my car payment. When the *** funds reach my BECU Savings account it brings the balance to zero and I'm unable to make my car payment. I then have to call into BECU customer service and have them correct it so the payment can be made. What a bunch of c*** over a $166 car payment!!! NOT WORTH THE TROUBLE!!! FIND ANOTHER LENDER!!!