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Business Profile

Ecommerce

Comstylish

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 47 total complaints in the last 3 years.
  • 47 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/31/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    transaction date 06/26/2024 Amount $70.98 2 dresses , advertised as Linen blend.Actual items have NO tags , showing description of fabric content , manufacturer , carying instructions or anything else. They do not look and like linen and feel like some king of synthetic fabric , witch I can bot accept. In fact , dresses look like made in some China swetshops.I have requested return shipping instructions and refund 3 times , but company keeps offering me some stupid discount coupons and ignoring my requests.Their website claims that any product could be returned , but in reality company refuses to do that.Again : all I want is product return and refund

  • Initial Complaint

    Date:07/04/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 5/27/24, I ordered two shirts on line via PayPal from Comstylish as advertised in The Guardian newspaper using my Chase credit card. The shirts were advertised as linen and cotton fabric but, upon receipt turned out to be linen and polyester which is unacceptable to me. Each shirt cost $21.99. Shipping was $8.99 for a total of $52.97. This charge for order #VG00140342 appeared on my credit card bill dated 7/16/24. I communicated by email twice with Comstylish about where I should return these items. In their first response, they said I had to return it to *****, and offered me a 20% discount coupon. In their second response, they offered me a 30% discount coupon. I requested a full reimbursement including shipping since this to me was fraudulent advertising. Both of my requests for resolution were within their return period.

  • Initial Complaint

    Date:06/28/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Bought 4 shirts beginning of June 2024. Took more then 25 days to delivery. I mentioned to them several times to cancel my order the concert was over. They said the items shipped already that I can submit for a refund after I get the items. I submitted for a refund and they said via email that I have to email them again in 5-6 days for return instructions. This is really unacceptable for a company. Still waiting on a reply from them.

  • Initial Complaint

    Date:06/06/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date of Transaction: May 15, 2024 Order # : VG00135988 Amount Paid including shipping $29.98 Item received : May 21, 2024 from ************************* Item received was not as described & pictured as I saw online, item received was poor quality & design. I immediately requested *************** online. The business www.Comstylish website has no business address & toll free phone # listed. The business usually replied email response in between 11:00pm - 6:00am.The business has ignored my request / demand for *************** many times via email. Every time the business will offered either 20 or 35 % discount coupon for my next purchase from them. I replied I have no intention of ever purchase any more item from Comstylish ever because once are more than enough. I felted I was cheated, scheme, scam, deceived & fell prey to Comstylish unethical business **************

  • Initial Complaint

    Date:06/01/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered merchandise from this company on March 1, 2024. Per their website they accept returns up to 30 days later. The quality of the merchandise was not what was promised. The writing on the shirts was blurry. It was very low quality printing. I reached out and they offered me $30 to keep the merch because it had to be sent back to *****. I said no i wanted a full refund. The address in the package says **********. I disputed it with PayPal and they told me to dispute with my bank but they said they dont cover quality of items since i gave permission for them to charge me, which i did. I just want to return this item and end this madness.

  • Initial Complaint

    Date:05/16/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a Christmas outfit (Christmas 2023)consisting of sweater, leggings and socks too be worn for a party. The merchandise got to me way past Christmas in 2 separate shipping one in January 2024 and one in February 2024. On Comstylish website it states that you cannot return merchandise without a return label from them authorizing it. I have emailed them over 4-5 times asking to send me a return label. They refuse to send the return label, because they dont want to refund my money. The company is www.comstylish.com Thank you.

Comstylish is NOT a BBB Accredited Business.

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