Reviews
Customer Review Ratings
Average of 37 Customer Reviews
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Review fromRoz A
Date: 06/01/2024
5 starsI found the technician to be pleasant, hard working and dedicated. No mess was left behind. He was courteous and kind with a pleasant smile. The service was thorough. The people that answered the phone were respectful and kind. They returned your call in a timely manner. I would recommend this company to anyone.Review fromCharles H
Date: 05/08/2024
5 starsCharles H
Date: 05/08/2024
I called after my insurance company told me to contact them for a technician appointment. The scheduler was very helpful in setting the appointment I wanted. The technician was on time, friendly, but respectful, and very professional. He opened the wall heater cover, showed me the problem, made a recommendation to the insurance company. I should add that the insurance company sent someone else out earlier, did not fix the problem and lied about coming back to fix the problem again.
Aqualine Plumbing, Electrical and Heating LLC
Date: 05/09/2024
Dear ************;
Thank you for sharing your experience with us. We're glad to hear that our scheduler was able to accommodate your appointment needs effectively and that our technician met your expectations with his timeliness, professionalism, and respectful demeanor.
It's important to us that our customers are fully informed about the work we do, so we're pleased that our technician was able to clearly demonstrate and explain the issue with your wall heater. We hope that the recommendation made to your insurance company will result in a satisfactory resolution for you.
We're sorry to hear about your previous experience with another service provider, but we're grateful that you gave us the opportunity to make things right. If theres anything more we can do to assist you or further improve our service, please let us know.
Thank you for choosing Aqualine Plumbing, Electrical, and Heating, and we look forward to serving you again in the future.Review fromDianne S
Date: 05/08/2024
5 starsDianne S
Date: 05/08/2024
*** was efficient and polite. He patiently answered all of my questions. Im happy with the service call and the work. The one thing I suggest to the company is to pay closer attention to time zones because the person on the phone who made the appt was in a different time zone than me and didnt adjust for it. Luckily, I was at home to greet *** when he arrived.Aqualine Plumbing, Electrical and Heating LLC
Date: 05/09/2024
Dear ******
Thank you for taking the time to leave us a review. We're delighted to hear that you were pleased with ***'s efficiency and politeness during your service call. Its always our goal to provide thorough answers and top-notch service.
We appreciate your feedback regarding the scheduling issue due to the time zone difference. We apologize for any confusion this may have caused and are looking into ways to improve our appointment setting process to ensure it is more attentive to our clients' local time zones. Thank you for bringing this to our attention.
We're glad that you were home to meet ***, and we look forward to serving you again in the future with even smoother coordination. If there's anything else we can do for you, please don't hesitate to reach out.
Thank you for choosing Aqualine Plumbing, Electrical, and HeatingReview fromConstance B
Date: 05/06/2024
5 starsConstance B
Date: 05/06/2024
Had a faulty kitchen faucet which was leaking badly. ***** came out promptly and fixed it in no time. I had verly old shutoff valves and he replaced all six on the same call. Charges were very reasonable. Fast, friendly and very efficient!Aqualine Plumbing, Electrical and Heating LLC
Date: 05/07/2024
Thank you for taking the time to share your positive experience with **** from Aqualine Plumbing Electrical and Heating! We are delighted to hear that **** was able to promptly fix your faulty kitchen faucet and replace the old shutoff valves efficiently.
At Aqualine, we strive to provide fast and friendly service at reasonable prices, and we are pleased to know that we met your expectations. Your satisfaction is our top priority, and we appreciate your kind words and feedback.
If you have any further plumbing, electrical, or heating needs in the future, please do not hesitate to contact us. We are always here to help.
Thank you for choosing Aqualine Plumbing Electrical and Heating!Review fromLinda C
Date: 04/02/2024
5 starsLinda C
Date: 04/02/2024
Got a next day appt and *** called to confirm his arrival time. He was great in explaining what was wrong with my leaking faucet and how he was going to fix it. I need a new part he couldnt find close by, so he ordered it.I recommend Aqualine Plumbing and will give referrals to my family, friends and neighbors.Aqualine Plumbing, Electrical and Heating LLC
Date: 04/04/2024
Thank you so much for taking the time to leave a review about your recent experience with Aqualine Plumbing. We're thrilled to hear that you were satisfied with our service, from securing a next-day appointment to the professionalism and expertise demonstrated by ***.
We understand how important clear communication and efficient service are to our customers, especially when it comes to something as critical as a leaking faucet. We're glad *** could effectively diagnose the issue and initiate the process to get the necessary part, even though it required some extra steps due to availability.
Your recommendation means a lot to us, and we're grateful for your willingness to refer Aqualine Plumbing to your family, friends, and neighbors. We take pride in our work and are always here to help with any future plumbing needs.
Thank you again for choosing Aqualine Plumbing and for your positive feedback. We look forward to serving you and your referrals in the future!Niv
Review fromKyle F
Date: 02/28/2024
5 starsKyle F
Date: 02/28/2024
This is my second time using Aqualine Electrical and they did not disappoint! Fast, responsive, friendly competitively priced and an overall great outcome. From **** who came out and did the work to the great and very attentive in office team...they are all friendly and topnotch! While I have not had the opportunity to use their Plumbing or Heating services, there is no doubt who I will call, when I do! Aqualine is a great company to work with...don't call anyone else!Aqualine Plumbing, Electrical and Heating LLC
Date: 03/03/2024
Dear ****,
Thank you so much for sharing your positive experience with Aqualine Electrical for the second time! We're thrilled to hear that **** and our office team lived up to your expectations, delivering not only fast and friendly service but also ensuring everything was handled with the utmost professionalism and attention to detail.
Your feedback is incredibly valuable to us, as it not only reaffirms our commitment to excellence but also encourages our team to maintain high standards in every job we undertake. It's great to know that our competitive pricing and the quality of work have made a lasting impression on you.
We're here for you whenever you need our plumbing or heating services and look forward to the opportunity to assist you again. Rest assured, the same level of quality and dedication will be waiting for you.
Thank you for choosing Aqualine and for your trust in us. Don't hesitate to reach out for any future needs. We're always here to help!
Warm regards,
The Aqualine TeamReview fromParam O
Date: 01/21/2024
5 starsParam O
Date: 01/21/2024
Diagnosed quickly and suggested next steps with a quote, very responsive and available sameday on emergency.Aqualine Plumbing, Electrical and Heating LLC
Date: 01/22/2024
Hey Param
Thank you so much for taking the time to leave us this amazing review! We are thrilled to hear that you were satisfied with our quick diagnosis and prompt response, especially in an emergency situation. It's our top priority to provide reliable and efficient service to our clients. We're glad we could meet your expectations and help with your needs. If you have any further questions or require assistance in the future, please don't hesitate to reach out. Your trust in our service is greatly appreciated!
Review fromMark R
Date: 01/20/2024
5 starsMark R
Date: 01/20/2024
We had a burst pipe in a crawl space. Technician fixed it in less than an hour. It was difficult to access, but it got fixed. Timely, friendly, conscientious- good communication.Aqualine Plumbing, Electrical and Heating LLC
Date: 01/21/2024
Dear ****,
Thank you for taking the time to leave such a positive review of our services. We are delighted to hear that ************** was able to efficiently address and resolve the issue with the burst pipe in your crawl space, despite the challenging access.
Timeliness, friendliness, and effective communication are core values we strive to uphold in every job we undertake at Aqualine Plumbing Electrical and Heating . It's gratifying to know that these efforts are noticed and appreciated by our customers.
Your feedback is incredibly valuable to us, as it not only motivates our team but also helps us maintain the high standard of service we are committed to delivering. Should you require any further assistance in the future, please know that we are always here to help.Review fromKory M
Date: 12/25/2023
5 starsKory M
Date: 12/25/2023
Technicians were on time, friendly, quick. I was given a quote ahead a the work. No surprises or exorbitant prices. Another company charged me $1200 for something that Aqualine did for $450.Aqualine Plumbing, Electrical and Heating LLC
Date: 12/25/2023
Dear ****
Thank you for taking the time to share your positive experience with Aqualine Plumbing, Electrical, and Heating LLC. We're thrilled to hear that our technicians met your expectations with their punctuality, friendliness, and efficiency.
At Aqualine, we take pride in offering transparent pricing and high-quality service at a fair cost. We understand the importance of affordability and are glad to have provided a solution that was both effective and budget-friendly compared to your past experiences.
Your feedback is immensely valuable to us as it helps us maintain the standards our customers deserve. We look forward to serving you again in the future for any plumbing, electrical, or heating needs.
Warm regards!Review fromWaleed I
Date: 12/11/2023
5 starsWaleed I
Date: 12/11/2023
Great team with very deep knowledge and dedication to customers..Also their customer support is the bestAqualine Plumbing, Electrical and Heating LLC
Date: 12/12/2023
Thank you Waleed!
It was our pleasure to help you!
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