Reviews

This profile includes reviews for Well-Oiled Operations's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Well-Oiled Operations

  10001 W Saint Martins Rd Franklin, WI 53132-2413

  
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  Well-Oiled Operations

  7245 S 76th St # 224 Franklin, WI 53132-9041

  

Review Details

• Review fromEdgardo M.

  Date: 02/01/2024

  1 star
  On January 31st, at 3:30 PM EST, I signed up for a program offered by Well-Oiled Operations, filled with hope and anticipation for the support and growth it promised my small business. However, due to unforeseen personal circumstances that arose shortly after, I found myself needing to cancel my participation. Thus, on February 1st, at 1 PM EST, less than 24 hours later, I reached out to cancel. Despite my quick action to resolve the matter and my expectation for understanding, the response from Well-Oiled Operations was disheartening. I was informed that a refund was not possible, and the only options available to me were to either proceed with the program immediately or delay my start, neither of which suited my immediate need for financial recuperation. Throughout the interactions, I hoped for empathy and flexibility, reflecting the values and customer support I believed the company stood by. During the program's promotional webinars, the emphasis was placed on not just taking money from clients but on providing genuine value and support. Unfortunately, my experience contrasted sharply with these values. It felt as though my financial and personal situation was overlooked in favor of policy adherence, without consideration for the unique circumstances I faced. This experience has been more than just a financial setback; it has been a lesson in the importance of company values and customer care. I write this review not out of spite, but in hope that it will shed light on the practices of Well-Oiled Operations and encourage a reevaluation of their policies and approach to customer service. For fellow small business owners looking for support, it's crucial to choose partners who not only provide valuable services but also demonstrate flexibility and understanding in times of need. I wish Well-Oiled Operations all the best and hope that future clients will have experiences that fully reflect the positive values the company aims to embody.

• Review fromJodie F

  Date: 11/03/2023

  1 star

  Jodie F

  Date: 11/03/2023

  If I could give no stars I would. I hope before someone enrolls in Stacy’s program that they’d google her name and read these reviews because Stacy is nothing but a thief. Not only does she promise refunds, she does not stand by her word. I lost 3 employees and ended in over $200k of debt because I trusted her. Stacy is a great speaker, she will tell you roses and sweet things and make you feel empowered but in reality; she’s a liar and does dirty business. Stay away!

  Well-Oiled Operations

  Date: 03/28/2024

  Thank you for sharing your candid feedback, *****. Ensuring our clients achieve their desired outcomes is always our top priority, and I'm sorry to hear that your experience did not meet your expectations.I'd like to begin by addressing the concerns you raised regarding refunds. While our services are non-refundable, we do stand by our "Do The Work" money-back guarantee, as outlined in your member agreement, the checkout page where you enrolled, and the ****************** on our website. This guarantee reflects our confidence in the effectiveness of our coaching, systems, and processes. However, it's crucial to adhere to the terms and conditions outlined, including completing the entire program and meeting the specified requirements. Unfortunately, after conducting a thorough account audit and presenting the findings to you, it became evident that your situation did not meet the criteria for a refund.In response to your concerns about losing employees and accumulating debt, I understand the obstacles you've encountered. While we are committed to offering valuable guidance and support, it's essential to acknowledge that external factors, such as team dynamics and market conditions, can significantly influence outcomes, and ultimately, these factors fall within the realm of your business's control.*****, your total investment for the 6-month coaching program was $9800; I kindly request that you provide insight into how our coaching, systems, and strategies specifically contributed to the reported $200k loss during that period. By examining your spending habits and CEO metrics/financials, we can gain a deeper understanding of the situation and identify areas for improvement effectively.Regarding Stacy's reputation, I assure you that integrity and transparency are core values we uphold at Well-Oiled Operations. We take all feedback seriously and continually strive to improve our services based on client experiences. Stacy's, and the entire Well-Oiled team's, dedication to empowering entrepreneurs and business owners is reflected in her/our commitment to delivering actionable strategies and personalized support.Finally, I must point out that simultaneous to your refund request, you also applied for a full-time position within our company. We greatly appreciate individuals who exhibit a commitment to contributing their talents and knowledge to our team. Our hiring assessments are meticulously based on qualifications, alignment with our company values, and suitability for the position. Following our standard hiring procedures, we selected a candidate who seamlessly aligned with the role and met our expectations. Your application for employment suggests that you indeed hold a favorable perception of our company's reputation.

  Well-Oiled Operations

  Date: 03/28/2024

  Thank you for sharing your candid feedback, *****. Ensuring our clients achieve their desired outcomes is always our top priority, and I'm sorry to hear that your experience did not meet your expectations.I'd like to begin by addressing the concerns you raised regarding refunds. While our services are non-refundable, we do stand by our "Do The Work" money-back guarantee, as outlined in your member agreement, the checkout page where you enrolled, and the ****************** on our website. This guarantee reflects our confidence in the effectiveness of our coaching, systems, and processes. However, it's crucial to adhere to the terms and conditions outlined, including completing the entire program and meeting the specified requirements. Unfortunately, after conducting a thorough account audit and presenting the findings to you, it became evident that your situation did not meet the criteria for a refund.In response to your concerns about losing employees and accumulating debt, I understand the obstacles you've encountered. While we are committed to offering valuable guidance and support, it's essential to acknowledge that external factors, such as team dynamics and market conditions, can significantly influence outcomes, and ultimately, these factors fall within the realm of your business's control.*****, your total investment for the 6-month coaching program was $9800; I kindly request that you provide insight into how our coaching, systems, and strategies specifically contributed to the reported $200k loss during that period. By examining your spending habits and CEO metrics/financials, we can gain a deeper understanding of the situation and identify areas for improvement effectively.Regarding Stacy's reputation, I assure you that integrity and transparency are core values we uphold at Well-Oiled Operations. We take all feedback seriously and continually strive to improve our services based on client experiences. Stacy's, and the entire Well-Oiled team's, dedication to empowering entrepreneurs and business owners is reflected in her/our commitment to delivering actionable strategies and personalized support.Finally, I must point out that simultaneous to your refund request, you also applied for a full-time position within our company. We greatly appreciate individuals who exhibit a commitment to contributing their talents and knowledge to our team. Our hiring assessments are meticulously based on qualifications, alignment with our company values, and suitability for the position. Following our standard hiring procedures, we selected a candidate who seamlessly aligned with the role and met our expectations. Your application for employment suggests that you indeed hold a favorable perception of our company's reputation.