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Business Profile

Hardware and Tools

Mills Fleet Farm

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hardware and Tools.

Reviews

This profile includes reviews for Mills Fleet Farm's headquarters and its corporate-owned locations. To view all corporate locations, see

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Mills Fleet Farm has 42 locations, listed below.

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    Customer Review Ratings

    1.17

    Average of 35 Customer Reviews

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    Review Details

    • Anita D

      Date: 11/28/2022

      Anita D

      Date: 11/28/2022

      Fleet Rewards Member
      Fleet Farm in DeForest, WI on November 27, 2022. The worst experience I have ever had at a Fleet Farm. I wanted to purchase (4) Prime Guard Ultrapure DEF 2.5 gallon containers. I searched for 10 minutes for this item in automotive by other DEF products, no store clerks anywhere in this department. I went to customer service to inquire, man there told me to "just go check out" with my other items. I asked another clerk for help, after waiting another 10 minutes with no representative acknowledging me, a man with a Fleet Farm shirt approached me and started yelling at me "a lady will go check". I checked out my other (4) items and the heavy-set man followed me out the door to yell at me further. My regret is that I did not call the police on the Fleet Farm employee after he began using profanity to me and my husband.

      Mills Fleet Farm

      Date: 12/08/2022

      Hello *****, I would like to apologize for what you feel was an unpleasant shopping experience at our Fleet Farm store. After speaking to the team members that assisted you, they stated they were able to get you the product you were looking for while you were checking out, but it did take awhile as this is the holiday season. As with all stories there is another side, should you wish to discuss this further and review the video, I would be happy to assist you. Thank you, FF

    • Angel C

      Date: 11/28/2022

      Angel C

      Date: 11/28/2022

      Terrible experience ordering with them online. Got an email confirmation and then four days later received a generic email telling me they (cancelled) are not able to fill my order and provided no reason why. This was my first time ever ordering from them...also my last. I will shop with a more reputable company that can deliver on their promises. Never have had an issue ordering from Farm and Fleet though........Buyer beware!!!!!

      Mills Fleet Farm

      Date: 12/02/2022

      Hello *****, Thank you for your comments. We appreciate hearing from you. The busiest shopping holiday of the year is sometimes a difficult one. We try very hard to make sure everyone gets what they order, but sometimes the demand is greater than the supply. FF

    • David A

      Date: 10/27/2022

      David A

      Date: 10/27/2022

      Spamalot!
      I ordered two chairs from Fleet Farm and provided my email. I did not consent to receiving promotions, yet have been given emails three times over the past four months. Each time I select the "Unsubscribe" button and the system replies with telling me I've been removed from the marketing lists. Each time a month later I get another email inviting me to come back and check out Fleet Farm's new deals.
      Buyer beware! they spam a lot and won't stop.

      Mills Fleet Farm

      Date: 10/31/2022

      Dear *****, Fleet Farm apologizes for this inconvenience, you will be permanently removed from our mailing list. Fleet Farm

    • StreetRodder

      Date: 10/14/2022

      StreetRodder

      Date: 10/14/2022

      Hastings has a new Fleet Farm. Store is under stocked, the hired help is beyond inept, and check out is almost non-existent. Oakdale, Owatonna, are many times better stores. I won't go back to Hastings. It's more of a target style store. Not for me.




      Mills Fleet Farm

      Date: 10/17/2022

      Hello ***, Thanks for your input for our new store. I do apologize, we may be experiencing some growing pains. Thank you for your patience as we grow !!! and thanks for being a Fleet Farm shopper. FF

    • Rick S

      Date: 10/03/2022

      Rick S

      Date: 10/03/2022

      Shopped at Plymouth Fleet Farm yesterday 10/2/22 around 1:00pm for the last time. Tried to find assistance regarding a battery. Looked for someone to help for 20 min. and finally guessed at the product and went to check out. I was told I had to go to the back of the store to deal with the old battery. I had been in line for another 10 min and was now faced with another 30+ min. Do it all over again? What few employees they have are rude, poorly trained and completely uninterested in providing any sort of service. Ask for a manager? They apparently don't have any. Left my purchases at the service counter and left. I went across the street to the auto parts store and in 5 min. I had what I needed and was treated with dignity and respect.

      Mills Fleet Farm

      Date: 10/07/2022

      Hello ****************. We apologize for your inconvenient shopping experience at Fleet Farm in ********. Unfortunately we, like many other retailers, are operating with staffing issues. At the time you were in the store there was a very high rate of customer traffic, which in turn caused some of the floor employees to be called to the registers. We are not making excuses and we wish staffing was better, but alas there are times currently when we are unable to keep up with customers expectations. Again I apologize for your inconvenience and we are working hard to give all customers the assistance they require. We greatly appreciate your patience during this unprecedented time. FF

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