Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Furniture Stores

BILTRITE Furniture - Leather - Mattresses

Reviews

Customer Review Ratings

4.92/5 stars

Average of 48 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromCheryl M

    Date: 08/18/2024

    5 stars

    Cheryl M

    Date: 08/18/2024

    First time here and was very pleased. The gentlemen helping us find the correct mattresses went above and beyond. Never rushed. The accounting lady was also excellent. We will be returning for all of our furniture needs!

    BILTRITE Furniture - Leather - Mattresses

    Date: 08/19/2024

    Cheryl,

    Thank you for the positive glowing review. This is the interaction with all of our staff that we want our customers to experience. We hope that you have a great night sleep and look forward to seeing you again for any other furniture needs.

  • Review fromSarah A

    Date: 08/17/2024

    5 stars

    Sarah A

    Date: 08/17/2024

    Excellent customer service, friendly family owned & operated. Excellent quality products with many choices, been shopping with them for years & will continue to do so.

    BILTRITE Furniture - Leather - Mattresses

    Date: 08/18/2024

    Sarah,

    thank you for your positive comments. We are 96 years in business, and can only continue to thrive and grow is having loyal customers who continually support our mission. Enjoy your new purchase.
  • Review fromMary H

    Date: 06/22/2024

    5 stars

    Mary H

    Date: 06/22/2024

    JD, my salesperson is the best! Took time for me to get the right mattress, going to many beds, and going back again for me to retry getting the perfect comfort! He impressed with a genuine concern! I’ve been a customer of BiltRite since the ******** **. location. Always treated with kindness to fine what I need. I’d give 10 stars.

    BILTRITE Furniture - Leather - Mattresses

    Date: 06/23/2024

    Thank you ****,we appreciate your loyalty to us after all these years. ** takes the time with each customer to make sure they are matched up to the correct mattress.Sleep well.
  • Review fromVeitla R

    Date: 05/07/2024

    5 stars

    Veitla R

    Date: 05/07/2024

    Great store and Barry helped us immensely finding great pieces and making our home complete

    BILTRITE Furniture - Leather - Mattresses

    Date: 05/08/2024

    Thank you for your review. We aim to give all of our customers a positive and knowledgeable shopping experience. Enjoy your new furniture.
  • Review fromKat M

    Date: 04/23/2024

    5 stars

    Kat M

    Date: 04/23/2024

    If you want solid American made products and knowledgeable, kind people like Barry and Fariha to work with, Biltrite is the place to go. It doesn't make sense to go anywhere else. They put the best customer service into everything they do even into the quality and workmanship of the furniture and mattresses they sell. Won't shop anywhere else. Buy local! You won't be sorry! Come in and listen to how the furniture is made, and why they do it this way. You'll be amazed and then look around. You'll be back every time.

    BILTRITE Furniture - Leather - Mattresses

    Date: 04/23/2024

    Thank you, ***, for your wonderful review. We appreciate you spreading the word about your great experience and about the great American made selection we offer.Enjoy and look forward to seeing you again.
  • Review fromCandace S

    Date: 03/26/2024

    5 stars

    Candace S

    Date: 03/26/2024

    This is the first time we bought from Biltrite Furniture. We decided to purchase a mattress and boxspring and we love it. They are very helpful and friendly from the time you walk in the door till the time you leave. The hardest part of the whole experience was choosing a mattress from the many different ones they had but with their help and knowledge we were able to narrow it down. What we liked too was that it was made in *******. It is very clear they want you to be absolutely satisfied with your purchase.After you decide what you want to purchase, they streamline everything from the payment process to the delivery. Everything went very smooth, and we would definitely buy from Biltrite again. I will recommend them to my family and friends. ******* S

    BILTRITE Furniture - Leather - Mattresses

    Date: 03/27/2024

    Thank you, *******, for embracing the experience we want all of our customers to have. Our staff works diligently to help each customer to find the correct mattress. Sleep well and look forward to1 helping you again in the future.
  • Review fromJames W

    Date: 03/26/2024

    5 stars

    James W

    Date: 03/26/2024

    We are longtime customers. We're very pleased with our purchase.Biltrite isn't always the cheapest, but we find their quality products and great service to be well worth it!!

    BILTRITE Furniture - Leather - Mattresses

    Date: 03/27/2024

    Thank you, *****, for being long time customers and we appreciate your support of our family and locally owned family business. We do strive to offer customers good quality at the fairest price. Enjoy y our new furniture.
  • Review fromShirley F

    Date: 02/18/2024

    5 stars

    Shirley F

    Date: 02/18/2024

    Very good selection and outstanding sales people. Anthony helped us buy a recliner. Very knowledgeable and very pleasant to work with. Good customer service also.

    BILTRITE Furniture - Leather - Mattresses

    Date: 02/19/2024

    Thank you for sharing your wonderful shopping experience with us. We take pride that our staff works with each customer to find the right product. Enjoy your new recliner. and we will share your review with the entire team.
  • Review fromClark S

    Date: 01/29/2024

    5 stars

    Clark S

    Date: 01/29/2024

    We had such a pleasant experience shopping at Bilt Rite on Saturday while shopping for a sofa. Ruth helped us and we couldn't have asked for a better Sales Rep. She is very knowledgeable about her work and we were so pleased to work with her to get the sofa we wanted plus the fabric and colors for the pillows. Let's not forget the discounts. Happy customer not only in service but also in the product. We highly recommend Bilt Rite for your purchases. ***** & **************

    BILTRITE Furniture - Leather - Mattresses

    Date: 01/30/2024

    ***** and *****,Thank you for sharing your wonderful experience. **** loves to take the time to work with customers to find the right sofa and fabric combinations. Enjoy your new furniture and please come see us if you need anything else to complete the room. we will share your comments with our entire team.
  • Review fromLinda L

    Date: 01/02/2024

    5 stars

    Linda L

    Date: 01/02/2024

    I have made many purchases at Bilt Rite over the years and have never been disappointed. Quality furniture. No haggle pricing. No need to shop any where else. Barb was great today!

    BILTRITE Furniture - Leather - Mattresses

    Date: 01/03/2024

    Thank you, *****, for your wonderful review. We will make sure to share your comments with **** and the rest of the team. Enjoy your new furniture.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.