Reviews
Customer Review Ratings
Average of 48 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromDonald R
Date: 12/16/2023
5 starsDonald R
Date: 12/16/2023
Honest Dealing No price haggling Available discounts Personal interaction understanding Customer needs ***
BILTRITE Furniture - Leather - Mattresses
Date: 12/17/2023
****** thank you for sharing your positive experience with our team members.Enjoy your furniture and look forward to helping you again in the future.Review fromBridget K
Date: 12/14/2023
5 starsBridget K
Date: 12/14/2023
We appreciate BILTRITE and their staff for taking good care of us when making our most recent purchase of a sleeper sofa ! The staff is very knowledgeable, kind & caring !! Thank you !BILTRITE Furniture - Leather - Mattresses
Date: 12/15/2023
Thank you, *******, for your review. We take pride in giving all of our customers a positive and knowledgeable shopping experience. We will share your review with the entire team. Looking forward to helping you again when your furniture needs arise.Review fromSteve W
Date: 12/12/2023
5 starsSteve W
Date: 12/12/2023
BILTRITE always has a good selection and good quality. We really like our new dining room set and know that is is a great value. Very professional staff as well!BILTRITE Furniture - Leather - Mattresses
Date: 12/13/2023
Thank you, *****. Enjoy the new dining set and we share your review with our entire staff. look forward to seeing you again for any other furniture needs.Review fromGary M
Date: 11/30/2023
5 starsGary M
Date: 11/30/2023
First time customer and was very impressed by my straight forward, helpful, knowledgeable customer rep Cindy *. She new the products and even what other competitors could offer. Very friendly and helpful. Beat other prices of other stores without negotiating. Then my sale moved on to payment where Jean took care of the details. Very pleasant, welcoming, and efficient. Delivery men could not have been nicer and on time. Overall a great experience from start to finish. This store was a long drive for me and I thought twice about checking it out but it was well worth the drive. I will certainly start there first on our next furniture purchase. Thank you. **********BILTRITE Furniture - Leather - Mattresses
Date: 12/01/2023
Thank you, ****, hope you continue to enjoy your new furniture for many years to come. We appreciate you taking the time to write this review. We will share it with the team, including the delivery team. look forward to seeing you again.Review fromRoberta S
Date: 11/18/2023
5 starsRoberta S
Date: 11/18/2023
Great experience and customer service. Found exactly what I wanted at the right priceBILTRITE Furniture - Leather - Mattresses
Date: 11/19/2023
Thank you for your wonderful comments. we strive to provide a varied selection of furniture for every taste and budget, at a fair price. enjoy your new furniture.Review fromDanielle H
Date: 11/16/2023
5 starsDanielle H
Date: 11/16/2023
JD was very knowledgeable and found me exactly what I wanted. We consistently shop at Biltrite and have been pleased with each purchase. I can’t wait to have my new king bed delivered (free delivery, too)! If you’re shopping for mattresses, this is definitely the place you want to go.BILTRITE Furniture - Leather - Mattresses
Date: 11/17/2023
Thank you, ********, for being a loyal BiltRite shopper. ********** with each of his customers to match up the right mattress for their particular needs. Sleep well and look forward to seeing you soon.Review fromGretchen F
Date: 11/13/2023
5 starsGretchen F
Date: 11/13/2023
After purchasing our first piece of furniture a few years back, we shop no where else. Integrity, ease and quality are just a few of the words we would use to describe this company. We are always treated courteously, we're never rushed and we always feel we're paying a fair price. Ruth is the best sales associate! The delivery process is seamless! Can't say anything but positive things about BILTRITE!BILTRITE Furniture - Leather - Mattresses
Date: 11/14/2023
********,We appreciate your loyalty to our locally and family-owned business. We strive to give all our customers a great selling experience, fair pricing, and courteous service.Enjoy your new furniture and we will share your review with **** and the entire team.Review fromJay G
Date: 10/13/2023
5 starsJay G
Date: 10/13/2023
We purchased from BILTRITE Furniture a king adjustable bed. My husband’s size firm and my side softer- it worked out excellent, Also power leather reclining sofa- good for our health. NO MORE BACKACHES!! The delivery guys are very professional- explained about the remotes and took away old mattress set with a tip. I highly recommend the delivery service. Happy customers ******************BILTRITE Furniture - Leather - Mattresses
Date: 10/17/2023
Thank you for letting us know how great you and your husband are sleeping on your new mattress. And the great reclining sofa too. Cheers to great health!Review fromPATRICIA S
Date: 08/18/2023
5 starsAnother outstanding experience with Built Rite furniture! Inventory was great! Wonderful selection of the type of furniture we were looking for. Our sales consultant was Troy. He was knowledgeable, took time with us and never did we feel pressured. He also listened to what we wanted! We have been Built Rite customers since their location on Mitchel street. Continued success!Review fromKaren C
Date: 08/17/2023
5 starsKaren C
Date: 08/17/2023
Back in late July 2023 I came to Builtrite to shop for a new mattress. I was directed to the back of the store to meet with JD the sales person. I immediately told him that I had been looking for a mattress for six months. I would start looking for a mattress only to give up due to my displeasure with the salesperson. So when I came into Buitrite I was pleasantly surprised how professional and knowledgeable JD was about mattresses. I bought the Elle Luxury Plush, and I could not be happier with the mattress. Thank you JD! **************BILTRITE Furniture - Leather - Mattresses
Date: 08/17/2023
Thank you, *****. We will share your review with JD and the rest of our team. JD and the entire team take their time to make sure that we are giving our customers a positive and knowledgeable selling experience. Sleep ************* back if you are in need of any furniture or mattresses.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.